Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
@EKopec re-engagement campaigns can be very effective if you're content is aligned with where they are in the buyer journey - it can also be heavil...read more
Hello, We'd like to add a gmail group email address to "reply to" address of our marketing emails and connect that email adress to Hubspot so we can also follow up any replies in contact's activity tab. Is this possible?
We recently sent out a marketing email in HubSpot to a targeted list, all users with the same email domain. The report showed 100% delivery but after two days it was a 0% open rate. We personally reached out to one of the contacts to ask if he recei read more
Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more
Thank you for the additional details @JCat95 , I can confirm there have been some strange issues arising related to recent changes with sending emai...read more
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with con...read more
I am just curious if any other marketers have noticed a significant decline in email open rates starting in February 2024. What are your observations as to why? I'm trying to understand if there's an overall decline in open rates for B2B emails.
February is also when the new Gmail and Yahoo mail requirements rolled out. Have you ensured your DKIM, SPF, and DMARC are all set up correctly and f...read more
Hi, thanks for your time. I have automated a follow-up email that auto-sends when a prospect subscribes to my website via a hubspot form. I tested the automated follow-up email, and it appears as spam because it's not showing as sent from the read more
Situation below: Outreach.io AND Hubspot both sync to the SFDC field "Opt out of all email". In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC? Only want people who opted read more
Hi HubSpot Team, In our account, we have internal notifications set up under the "options" field of each form. We switch these notifications weekly to ensure the correct sales team member is receiving these notifications. This week, when we swit read more
Hi @gracelynmick ,
Have you republished the form (click "Update") since the last change? If not, that change is sitting around in draft mode a...read more
Hi guys, I have 2 lists with 100 email addresses each, I sent an email message 200 times, but my message was only read 40 times and the page was only opened 20 times. Now I would like to send a new email message to the 160 people who have not read more
Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn't in our budget. We are getting this message when sending marketing em read more
Hi @FFoundation-R ,
Email authentication requires a Marketing, Sales, Service or CMS Starter subscription, see here: https://knowledge.hubspo...read more
Sent an email yesterday to approx 7500 recipients around 11:15am. Some recipients did not receive it until 3:30pm, others not until past 6:00pm. Is there a reason an email would take this long to be delivered? I would love to prevent this in the fut read more