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Ginka on Julho 17, 2024
My free account is not allowing me to send 133 emails because it says that I have reached my limit. Hubspot says that I have 1900+ email sends available to me for this month. I have never had this problem before and have sent 12 emails with no probl Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Julho 18, 2024 06:57
Hi @Ginka and welcome to the Community! Thank you for asking the Community! I'm sorry to hear about your experience regarding this. 1. Which t...Leia mais
tanyankeller on Julho 16, 2024
Are there any email metrics or benchmarks for 2024 to account for all the privacy changes with Google? Or an expected drop across the board?
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Julho 17, 2024 08:29
Hi @tanyankeller , I understand that you have concerns about the new measures added by Google, and I want to let you know that we have crea...Leia mais
Solucionado
darshanhira on Julho 16, 2024
Hi everyone, I'm Darshan Hiranandani, looking for effective strategies to avoid emailing hard and soft bounce contacts in our campaigns. What methods or practices have you found successful in managing this issue? Your insights and suggestions would Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Conselheiro(a) de destaque
Julho 16, 2024 01:31
Hi @darshanhira There isn't much you need to do as HubSpot (and most other marketing email tools) handle this automatically. If a cont...Leia mais
aect-lgps on Julho 09, 2024
Having made no changes, suddenly this morning only our core user is able to send emails. We have only ever had one core user and never had this issue, has anything changed or has a setting been changed by accident? (we have had issued in the past wh Leia mais
1 avaliações positivas
5 Respostas
Autoridade no assunto | Parceiro Platinum
Julho 09, 2024 10:39
Hey @aect-lgps I'd be leaning more towards my first suggestion then. Can you confirm your user has those communication permissions?
Solucionado
SKalpaka on Julho 09, 2024
Hello, I am new to hubspot and have had many issues sending emails out to my contacts. I was told to screenshot the reason for the emails not getting sent and i have attached the screenshot here. I believe there was a setting where people had to ve Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Julho 09, 2024 03:42
Hi @SKalpaka , In the options / settings tab of your marketing email, you can specify a subscription type: Your contacts need ...Leia mais
Solucionado
NRivas_TR on Julho 08, 2024
Hello! I send my emails out to thousands of people each day, at the same time. Each email is marked as "Send based on time Zone." I still have some customers reach out and let me know their emails are arriving much later than they should be (for Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Julho 08, 2024 10:00
@NRivas_TR in that case that should indeed not be the issue. I'd recommend reaching out to HubSpot support directly for troubleshooting – although ...Leia mais
Solucionado
G_Pap on Julho 08, 2024
Bonjour, Je vais envoyer un email à une liste sur Hubspot avec la version gratuite. Je viens de faire un test et l'adresse de l'expéditeur ne donne vraiment pas confiance. Y a-t-il un moyen de la modifier avec la version gratuite ? NOM@hubs Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Autoridade no assunto | Parceiro Platinum
Julho 08, 2024 07:56
Bonjour @G_Pap Cela est dû à la vérification de votre adresse e-mail et à l'utilisation d'un compte gratuit. @Jnix284 a écrit une excellen...Leia mais
Solucionado
cquintero14 on Julho 05, 2024
Hi, I want to add a parameter to my workflows so that emails are not sent to hard- and soft-bounce contacts. What is the best combination? I know there is a property to identify these addresses, but how can I prevent them from being enrolled in Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro Elite
Julho 05, 2024 17:48
Hi @cquintero14 while there isn't a property for soft bounces as @karstenkoehler mentioned, you can often identify them by combining two properti...Leia mais
Solucionado
MartinLeibi on Julho 03, 2024
Dear Community, We have the problem that our company does not allow any more SPF entries for security reasons. An SMTP gateway is available as an alternative. Does anyone know whether HubSpot can be configured so that all emails are sent via a g Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro Elite
Julho 03, 2024 07:20
@MartinLeibi While SMTP gateway isn't available, with HubSpot you don't have to add a SPF record despite it being recommended. You can learn more ...Leia mais
Solucionado
BUYVEST on Junho 26, 2024
Hi All, First thank you in advance for the assistance. We use Google Workspace for our emails, and i got a message at google that I have to setup my SPF records to ensure deliverability of the emails we send out. When I logged in to my domain Leia mais
0 avaliações positivas
6 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro Elite
Junho 27, 2024 07:16
you're welcome @BUYVEST I'm glad it was helpful and am here if you run into any questions along the way! no worries about the solutions, it ...Leia mais
WOBrien on Junho 20, 2024
Outlook 365 has begun rendering HubSpot emails incorrectly - It's adding double spaces and stacking the footer slices on top of each other instead of next to each other. Usually, I would assume this is a *me* issue, but when I preview the email Leia mais
1 avaliações positivas
2 Respostas
Participante
Junho 24, 2024 13:49
Same! Just noticed it today. I send test emails to my Outlook inbox daily and have never experienced this problem before.
Solucionado
erica123 on Junho 13, 2024
Hi there, How can I create a list of people that has soft bounced, NOT hard bounced? I would like it for all emails sent, not just 1 email. I can see soft bounces if I go into an individual email and go into Recipients and it's under Sent, whic Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro Elite
Junho 13, 2024 21:22
You're welcome @erica123 happy to help! There aren't contact filters specifically for the different email types unless you could identify the...Leia mais
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