Email Deliverability

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Solucionado
MBaerbock on Janeiro 16, 2025
Hi everyone. For several months now we've been receiving web form submissions containing email addresses with only numbers. For example, "1112223333@vtext.com" and "4445556666@txt.att.net" (not real prefix part). Has anyone else been seeing this Leia mais
1 avaliações positivas
3 Respostas
Solução Aceita
Participante de valor | Parceiro Elite
Janeiro 16, 2025 14:51
Great question on how they're getting submitted, @MBaerbock . Have you looked into a sampling of them to see their original or latest source? ...Leia mais
Solucionado
JAlfers on Janeiro 08, 2025
Hi HubSpot Community, I’m encountering an issue with my contacts. Some of them appear in the "Contacts" section, even though they haven’t filled out any forms or shown any interest in our company. These seem to be contacts generated from interactio Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Janeiro 08, 2025 11:09
Hi @JAlfers , The first step would be understanding where exactly these contacts are coming from. You can do this by looking up which record a...Leia mais
philippmn on Janeiro 06, 2025
Dear Hubspot pros, I already spent hours of reading through Hubspot community entries and help pages but I am still confused. Maybe someone can help us. Our Problem: Since Feb 2024, our email address is transformed by Hubspot from info@domain. Leia mais
0 avaliações positivas
8 Respostas
Gerente da Comunidade
Janeiro 07, 2025 05:47
Hi @philippmn , Thank you for sharing this feedback. I hear and feel the frustration you are sending. I'm sorry to hear about your experience re...Leia mais
Solucionado
Mhachmann on Dezembro 27, 2024
Hello, Recently I upgraded from a free Hubspot Account to a starter pack. With that came the necessity to authenticate my email domain. I was able to have Hubspot log in to my squarespace domain and get the process going. However it still had Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Participante | Parceiro Ouro
Dezembro 30, 2024 02:18
Hi @Mhachmann , Completing the domain authentication setup is pivotal to ensuring that your marketing emails use a sending domain. Until and unless...Leia mais
Solucionado
ARomero47 on Dezembro 27, 2024
I hope you are doing well. I am reaching out to request assistance with an issue I am facing when trying to send emails to a contact list in HubSpot. I have imported a contact list from Lusha, a prospecting platform, but when I attempt Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Dezembro 27, 2024 12:19
Hi @ARomero47 , This is probably due to a missing opt-in or marketing contacts status (see below). One way to find out would be sending ...Leia mais
Solucionado
MJMacpherson on Dezembro 24, 2024
We have had email deliverability issues from the beginning with our Transactional emails. We purchased the dedicated IP. Someone that is helping us with this needs to know what our dedicated IP Address is for the transactional emails. I can not find Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Gerente da Comunidade
Dezembro 26, 2024 05:28
Hi @MJMacpherson , Thanks for reaching out to the Community! You can find the dedicated IP address for transactional emails by navigatin...Leia mais
Solucionado
AMills96 on Dezembro 23, 2024
I am attempting to verify our domain for marketing email purposes. I do not want to use a subdomain as all of our email addresses are already set up and in use for a multitude of other processes and workflows, plus we do not have the budget for anot Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Conselheiro(a) de destaque
Dezembro 26, 2024 11:12
@AMills96 - HubSpot wants you to verify your email sending domain (your root domain) and setup DKIM and SPF records as email providers now requrie...Leia mais
Solucionado
JMysza on Dezembro 23, 2024
Hi all, my marketing website has it's own custom URL however I will be sending my emails through Gmail. I am trying to figure out the process of setting up SPF, DKIM, and DMARC but all of the info I am finding is referring to custom domains and not Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Conselheiro(a) de destaque
Dezembro 26, 2024 11:21
Hi @JMysza - To send emails using your domain name, you need to connect your email sending domain to HubSpot. This feature is available on all plan...Leia mais
Solucionado
r_traceytimoney on Dezembro 09, 2024
Hi all, I hope this is in the right category! I'm looking for some guidance on where I can locate and update the registration URL for one of my domains. Right now, the membership_registration_link variable in the email template I've created is Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro
Dezembro 09, 2024 10:19
Usually, this can be fixed by checking where the membership_registration_link variable is pulling its data from. If you're using a CMS or platform, t...Leia mais
Solucionado
xhahzad on Dezembro 09, 2024
Hi guys, I have set up HubSpot email sequences via Workflows for a list that's around 600 people. Until mid-November, things look fairly good and we were constantly optimizing the emails to garner better KPIs - and it was working. But ar Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Dezembro 09, 2024 05:32
Hi @xhahzad , Sales and marketing emails are sent fundamentally differently in HubSpot, once via a connected personal inbox (authorizing HubSp...Leia mais
Solucionado
LAtama on Dezembro 04, 2024
Hello everyone! Today I encountered the following problem when sending a marketing email: In the " from " field, recipients see the following text: "Company Name <news=companyname.bg@hubspotfree.hs-send.com>" Is this some kind of bug or som Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Dezembro 04, 2024 07:30
Hi @LAtama , This is a limitation of the free products. If you're on one of the paid subscriptions mentioned at the beginning of this page: h...Leia mais
Solucionado
Circu5 on Novembro 28, 2024
I have a group of almost 600 marketing contacts, that I want to send a bulk/mass email to. However, when it comes to the "Send of schedule" tab, the "Estimated recipients" area of the page states that around 574 of these recipients "won't be include Leia mais
0 avaliações positivas
5 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Novembro 28, 2024 10:31
@Circu5 it looks like you're on a paid subscription and you're experiencing buggy behavior – I'd recommend reaching out to HubSpot support directly...Leia mais
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