Context:- We are using contact personalize property for out email body which contains a html body. Questions: 1. I am sending emails using a custom Domain and emails are going to spam even though the domain is verified with DMARC, DKIM and SPF, Wh Beitrag ansehen
Hey @drkhatri , thank you for posting in our Community.
Regarding your emails going to spam, even with a verified custom domain, it’s often ...Beitrag ansehen
Hello everyone, We would like to send out a newsletter but are having problems sending it. The mails are sent by Hubspot, but are not delivered (Sent to 0, Delivered to 0) although they should be sent to at least 2 recipients in our test. Even if Beitrag ansehen
Hallo @MJahnel ,
es gibt diverse Gründe, warum eine E-Mail nicht versendet wird. Was wird im Tab "Empfänger" der E-Mail unter "Nicht gesendet"...Beitrag ansehen
Hello Why does my private email address always get "deactivated" shortly after I associate it to HubSpot? It says: Your inbox has been disconnected from HubSpot Your email inbox has been disconnected from your HubSpot account. This connecti Beitrag ansehen
Hi @TanjaFive2one ,
I had issues like this in the past and typically it's due to the provider of the email address. You would have to work wit...Beitrag ansehen
Looking for some insight. We are a high volume emailer sender to a large CRM, we're well established with good sender reputation and an average bounce rate of around 0.5% Last week an email as part of a work flow returned around 4% bounces, on i Beitrag ansehen
Hi @CWM
Have you checked individual recipients to find out the detailed policy reasons/references that have caused the hard bounce? Most ESP...Beitrag ansehen
We just switched to Help Desk from another ticketing system. Upon trying to send a .ptm file for the first time, which we use heavily, it showed this error. We were able to upload the exact same file to the internal HubSpot Library fi Beitrag ansehen
Hey @jpindenver ! I spoke to our product team and according to the note in this Knowledge Base article , your workaround using the Files tool is ...Beitrag ansehen
Hi there, I want to know how long sequences track email opens, click, replies, etc. after the sequence ends. Does it collect data indefinitely, seven days, or another time period? This is specifically for the enterprise subscription. Thank y Beitrag ansehen
Hi @KtlynThomas ! Welcome to the Community-- happy to have you here 😊
Great question! This Knowledge Base article outlines the definition...Beitrag ansehen
I use HubSpot freemium. All these emails have been sent with a free account. Somehow, even though I've selected a sender name, it does not show up on the email, and it looks horrible, which leads to low open rates. Just to show that we've be Beitrag ansehen
Hi @Jorges ! Click the link under the email address (in the fine print) and see what that article has to say about this. Maybe there are other setti...Beitrag ansehen
I have a client who says they are using EmailEngine to use variants of their email addresses to avoid being labeled as spam. What exactly is EmailEngine and how does this setup work? I'm trying to further understand it to know if it really is somet Beitrag ansehen
Thanks for your response @Crystal_Hopper , So their spam rate from Marketing emails is .05% but they are mostly sending to "non-marketing" contacts ...Beitrag ansehen
Hello, Recently the emails we sent via HubSpot are proactively being blocked from sending via Hubspot with a warning, "There was an issue sending your email. This email wasn’t sent." HubSpot explains this is done to "preserve our sending Beitrag ansehen
Hi @VPeterson36 yes, email health is based on marketing emails - I apologize for not double checking what type of email you were sending, this was ...Beitrag ansehen
At our company, we have a team of designated employees using HubSpot's Marketing Hub Enterprise to manage email communications with our customers. Recently, one of our employees encountered two issues that raised some concerns. First, a draft email Beitrag ansehen
Hi @SarahWhite18
My name is Olivia and I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here! So there are two...Beitrag ansehen
We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal Beitrag ansehen
Hey there @Romulus - love this list of tasks. I especially like the automation "Use workflows to create tasks for reaching out to established custo...Beitrag ansehen
Hi all - I think I (together with a fairly uninformed HubSpot support rep) am making this way more complicated than it needs to be. At least, it's way more complicated than any other CRM that I've connected to email in the past, even Salesforce. W Beitrag ansehen
Hi @EmilyRivera I'm sorry you've gotten unclear information about how to manage your email sending domain.
You're right, using a subdomain ca...Beitrag ansehen