I use HubSpot freemium. All these emails have been sent with a free account. Somehow, even though I've selected a sender name, it does not show up on the email, and it looks horrible, which leads to low open rates. Just to show that we've be read more
Hi @Jorges ! Click the link under the email address (in the fine print) and see what that article has to say about this. Maybe there are other setti...read more
I have a client who says they are using EmailEngine to use variants of their email addresses to avoid being labeled as spam. What exactly is EmailEngine and how does this setup work? I'm trying to further understand it to know if it really is somet read more
Thanks for your response @Crystal_Hopper , So their spam rate from Marketing emails is .05% but they are mostly sending to "non-marketing" contacts ...read more
Hello, Recently the emails we sent via HubSpot are proactively being blocked from sending via Hubspot with a warning, "There was an issue sending your email. This email wasn’t sent." HubSpot explains this is done to "preserve our sending read more
Hi @VPeterson36 yes, email health is based on marketing emails - I apologize for not double checking what type of email you were sending, this was ...read more
At our company, we have a team of designated employees using HubSpot's Marketing Hub Enterprise to manage email communications with our customers. Recently, one of our employees encountered two issues that raised some concerns. First, a draft email read more
Hi @SarahWhite18
My name is Olivia and I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here! So there are two...read more
We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal read more
Hey there @Romulus - love this list of tasks. I especially like the automation "Use workflows to create tasks for reaching out to established custo...read more
Hi all - I think I (together with a fairly uninformed HubSpot support rep) am making this way more complicated than it needs to be. At least, it's way more complicated than any other CRM that I've connected to email in the past, even Salesforce. W read more
Hi @EmilyRivera I'm sorry you've gotten unclear information about how to manage your email sending domain.
You're right, using a subdomain ca...read more
Hello! I'm reaching out to any Hubspot support personel or fellow Microsoft 365 customers that can offer any advice. We use Microsoft 365 Exchange for email and Outlook with the Hubspot add-in. This add-in adds a hubspot email address in the Bcc fie read more
That doesn't surprise me about your different experience with the Godaddy M365 account vs Microsoft. Obviously a different set of rules in place. My ...read more
Hi there, i have some Hubspot users failing on SPF on my domain i checked there email headers and i can see thats the from address point to Received: from
named unknown
by gmailapi.google.com im not sure how to fix it please help Thanks read more
Hello @SReuven4 , i guess you are using gmail Pro for your company / users. Can you check if it is still doing it if the user disconnect and rec...read more
My organization is new to HubSpot and has the Sales Enterprise subscription. One of the business development reps sent out an email campaign to approx 1,500 contacts. We realized today that there is a 1,000 daily email limit for sequences, so ma read more
Hi all, I've recently noticed that our SPF record is failing because we have 18 SPF records being looked up, which is over the 10 you can have. Upon further investigation, it appears that the hubspot.com include is responsible for 9 of the read more
I removed the hubspot.com SPF lookup - that was the one causing all of the issues. It was doing an additional 9 lookups. Once I did that, I was under...read more
Hi all! I have a problem with my emails; although I have registered 2 personal email addresses when I send an email the sender address (my address) appears different and strange (see pic below) and the replies to that email get lost and are not de read more
you're welcome @FCuffaro9 it could be because the domain is different, I'm not sure why it was working before and now it isn't - were you signed up...read more
Hallo, ich hatte vor kurzem eine Mail an unseren Mailverteiler geschickt. Wir sind ganz frisch zu Hubspot umgezogen und wollten nun das erste Mailing verschicken. Unsere Kontaktliste kommt aus unserem alten CRM. Das hatte allerdings nur eine rudime read more
Hallo @SHäntzka ,
der Versand wird wieder abgebrochen, wenn die Bounce-Rate zu hoch ist – das lässt sich nicht umgehen und ist ein Sicherheits...read more