We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext read more

Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, read more

I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted read more

I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in read more

Hello, I'm hoping someone can help me follow best practices with a specific use case. Per I'm planning to set up a subdomain as my org's primary sending domain - something like mail.brand.com. This seems to be the recommended way to go for m read more

Hi there, is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)? As you can see on the 2nd screenshot, it says "no templates available". Thank you Community and best regards, Lisa read more

I'm wondering if anyone else is having major reporting issues for email open rates. For the past 6 weeks, all of our marketing emails are showing 90–100% open rates, including long-standing member lists that historically averaged 30–40%. Some read more

Hey folks, I have created a report on Workable leads- daily updates & sharing it with team via email (Csv xls xlsx) options, Can we share the data that will be delivered as a table in the body of the email instead of downloading the excel file? read more

We have set up our DNS previously and been able to send emails from our own domain. We have found out this has stopped working and emails are being sent from Hubspot gibberish email addresses. It ios very annoying as was working fine and at no point read more

Anyone here found a solid tool for email enrichment lately? Looking for something that’s actually accurate (not just marketing fluff), affordable, and doesn’t require a 6-month contract. Curious what’s working for you all.

What kind of email performance improvement can my org expect, if we move from a shared IP to a dedicated IP? We are a B2B software company and a low-volume sender < 50K per month. What can we reasonably expect in terms of KPI increases?

Hi! I have a couple of contacts who have filled in forms and didn't re-engage. I have turned off the 'don't send to unengaged' email setting. One contact in particular filled in the contact us form and then a download and still didn't get the email. read more