I understand open rates are calculated by a 1x1 invisible image referred to as a pixel loading, or if the user clicks a link. What about someone that opens or previews an email in Outlook and never loads images or adds to a safe sender's list by cl read more
Hi @DaveDelVecchio ,
This is explained here: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-trac...read more
After importing contacts to my list I forgot to add the GDPR I agree terms = Yes. This caused (I believe) the send to fail marking recipients as unconfirmed. How do I resend to those contacts?
Hi @JDuranWELS ,
Just to clarify, there is no 'GDPR I agree terms = Yes' in HubSpot. If your email send was held back, then likely for one or ...read more
We have different lists to categorize our clients. Some clients are on more than one list. If we use those lists to send an email, do people who are on multiple lists receive multiple copies of the email? How do we make it so they only receive it on read more
Hi @Lannette ,
HubSpot automatically deduplicates lists when sending regular emails. If a contact is on multiple recipient lists in an email s...read more
Hi, I'm wondering what would be the best option to send customer newsletters also to internal staff so that their opening and clicking the email wouldnt mess with the statistics. Internal stakeholders want to keep up with the customer communicat read more
Hi @Tammenkoski ,
I see two options here. Option one would be to simply send the email twice as separate sends – one to customers, one to in...read more
Hi, I am currently trying to set up email sending domain with HubSpot. I bought the domain on Porkbun, but HubSpot says that there is smth wrong with DNS records every time. I checked all the possible guides, deleted all current records, but hubspot read more
Hi @amandamurphy202 ,
It sounds like there might be a misconfiguration with your DNS records in Porkbun. Here are some best practices to trouble...read more
Hi smart people, One of the bosses is asking whether we need Mailchimp. When hiring new employees, we plan to send out forms created in HubSpot via email. These emails will also include seven documents requiring signatures, office rules, and other read more
Hi @Thomas_Oreskov
have you consider any Document Signing app
like PandaDoc, Docusign or Oneflow
any of these are great options that integra...read more
Hello HubSpot community, this week I had a case where one of our client's users was not receiving any form submission notifications. We later contacted their IT department and asked them to allowlist the IP address and email address so it would n read more
Hey @CAltindas , happy Monday!
Currently, HubSpot typically sends notification emails only once and does not automatically retry sending if ...read more
Hey HubSpot community! I'm interested in how do you measure inbox placement for your email campaigns? How do you know which emails landed in the promotions side and which landed in the primary inbox?
It's impossible to track emails' exact delivery without direct access to the recipient's inbox. A solution is to use email deliverability tools ...read more
Hello, I'm seeking advice on improving email deliverability for our hosting service, Onlive Server. Since integrating our email campaigns with HubSpot CRM, we've noticed a significant drop in deliverability rates, which is concerning as email commu read more
I moved this over to the Email Deliverability section of the community. Hopefully, this will get you more views for your question.
Best,
Jayc...read more
I'm planning to use subdomains like marketing.codeninja.com or a separate domain like codeninja-marketing.com for email marketing in HubSpot. I want to ensure that this setup doesn't negatively impact the reputation or credibility of my main dom read more
Hello dear community, I'm posting this here in hopes of getting some insight into an issue with our opt-in e-mails. The Support wasn't very helpful. We have a form and landing page where people can request a whitepaper. The typical lead mag read more
Hello Karsten, Thank you for your reply and all the tips. I already figured that the reason could be also the fact that we merely have a starter ...read more