Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin read more
@JWilkinson5 without any additional instructions, I would assume the suspension is permanent, see here: https://knowledge.hubspot.com/account-mana...read more
I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende read more
Hi @JGeary ,
Despite this being a service message, I would try to design it in a way that increases open rates, potentially encourages recipie...read more
We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext read more
Hi @SMitchellB , Public-sector firewalls often block links and images that originate from non-allowlisted domains. Since it's not in your power to ...read more
Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, read more
That’s a great and very perceptive question — one a lot of email marketers wonder about when they start tracking revenue attribution in HubSpot (or a...read more
I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted read more
Seeing you have the starter version of Hubspot based on how your post is tagged, unfortunately there is not much you can do to automate the removal a...read more
I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in read more
Hello, I'm hoping someone can help me follow best practices with a specific use case. Per I'm planning to set up a subdomain as my org's primary sending domain - something like mail.brand.com. This seems to be the recommended way to go for m read more
Hi @FourFold_Sltns ,
As far as I know, you can't have it both ways – you need to connect and authenticate the domain you want to send from.
...read more
Hi there, is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)? As you can see on the 2nd screenshot, it says "no templates available". Thank you Community and best regards, Lisa read more
Hi @LMerx ,
No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-...read more
I'm wondering if anyone else is having major reporting issues for email open rates. For the past 6 weeks, all of our marketing emails are showing 90–100% open rates, including long-standing member lists that historically averaged 30–40%. Some read more
Hi @KimRogers , Thank you for posting to the Community! I'd like to tag in some of our Top Contributors to see if anyone else has experienced a ...read more
Hey folks, I have created a report on Workable leads- daily updates & sharing it with team via email (Csv xls xlsx) options, Can we share the data that will be delivered as a table in the body of the email instead of downloading the excel file? read more
As mentioned, right now HubSpot doesn’t let you deliver a scheduled report as an inline table in the body of an email — it only supports sending a CS...read more
We have set up our DNS previously and been able to send emails from our own domain. We have found out this has stopped working and emails are being sent from Hubspot gibberish email addresses. It ios very annoying as was working fine and at no point read more
Hi @CSwanepoel9 ,
Your first step should be to reauthenticate according to these instructions: https://knowledge.hubspot.com/marketing-email/...read more
Anyone here found a solid tool for email enrichment lately? Looking for something that’s actually accurate (not just marketing fluff), affordable, and doesn’t require a 6-month contract. Curious what’s working for you all.
Hey OP, I’ve been through this rabbit hole recently. Tried a bunch of enrichment tools and here’s my honest take: FullEnrich → Honestly the b...read more