Hi all, I'm a one-man band setting up my Hubspot Starter Account to experiment with Marketing Email. When I attempt to validate my email address (which is <name>@outlook.com) I get errors: There was a problem verifying your domain c read more

Context:- We are using contact personalize property for out email body which contains a html body. Questions: 1. I am sending emails using a custom Domain and emails are going to spam even though the domain is verified with DMARC, DKIM and SPF, Wh read more

Hello everyone, We would like to send out a newsletter but are having problems sending it. The mails are sent by Hubspot, but are not delivered (Sent to 0, Delivered to 0) although they should be sent to at least 2 recipients in our test. Even if read more

Hello Why does my private email address always get "deactivated" shortly after I associate it to HubSpot? It says: Your inbox has been disconnected from HubSpot Your email inbox has been disconnected from your HubSpot account. This connecti read more

Looking for some insight. We are a high volume emailer sender to a large CRM, we're well established with good sender reputation and an average bounce rate of around 0.5% Last week an email as part of a work flow returned around 4% bounces, on i read more

We just switched to Help Desk from another ticketing system. Upon trying to send a .ptm file for the first time, which we use heavily, it showed this error. We were able to upload the exact same file to the internal HubSpot Library fi read more

Hi there, I want to know how long sequences track email opens, click, replies, etc. after the sequence ends. Does it collect data indefinitely, seven days, or another time period? This is specifically for the enterprise subscription. Thank y read more

I use HubSpot freemium. All these emails have been sent with a free account. Somehow, even though I've selected a sender name, it does not show up on the email, and it looks horrible, which leads to low open rates. Just to show that we've be read more

I have a client who says they are using EmailEngine to use variants of their email addresses to avoid being labeled as spam. What exactly is EmailEngine and how does this setup work? I'm trying to further understand it to know if it really is somet read more

Hello, Recently the emails we sent via HubSpot are proactively being blocked from sending via Hubspot with a warning, "There was an issue sending your email. This email wasn’t sent." HubSpot explains this is done to "preserve our sending read more

At our company, we have a team of designated employees using HubSpot's Marketing Hub Enterprise to manage email communications with our customers. Recently, one of our employees encountered two issues that raised some concerns. First, a draft email read more

We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal read more