Hei I've just tested a newsletter and sent it to my personal email address but when I received the e-mail, the company logo wasn't showing. It shows just a random icon with the initial of our company Iinstead of the logo I uploaded as the icon o read more
Hi @SJobbsprek ! Liek @JWingate2 mentioned, Gmail is pulling from contacts in Gmail or your phone. And if there's nothing, it's the initials. But ...read more
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you:
https://knowledge.hub...read more
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more
Hello @MBuzzurro
The signature should be inserted in the email draft during the writing process in the CRM as described here , it would work...read more
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a fe...read more
Hello @everyone I am having issues with my email deliverables. At the point of sending out emails after clicking the review and send button, my emails aren't sent but an error pops up and says "email verification error'.
Hello @karstenkoehler Yes I have completed that process and even sent out emails twice but I suddenly am getting this error message of ''email veri...read more
We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other fo read more
Hey @EMcGrath , this is fairly common to setup. To do this in HubSpot your individual members would need to connect additional email address. Do ...read more
We use Hubspot's sequencing ability for our outreach. We are considering options for ensuring email deliverability, and want to make sure we are understanding Hubspot's abilities as it pertains to throttling emails. Are there global settings we can read more
Hi, We are in the process of setting up a nurture email flow for approx 600 contacts that are in opportunity lifecycle stage. If we enroll these contacts and start sending emails to everyone at once, is there a risk in doing so if coming from a read more
Hi @EMoritz7 ,
Changes always pose somewhat of a risk but it's hard to put a number / likelihood to it here. In the grand scheme of things, 60...read more
95% of the one to one emails I send through HubSpot come back as undeliverable because possible spam content was detected. There is nothing but personally written text in the emails. No template. No mass emails. Previous threads I've seen blame this read more
I'm trying to send an email that seems to work fine. The links work in preview and they work when I send a test mail. However, when I go to Review and Send, I get Warning - URLs not found. The Learn More link hasn't been helpful. Has anyone experien read more
Thanks, Karsten. Interestingly, the plain text was different and those links didn't work. I couldn't find a way of fixing what the system was automat...read more