Email Deliverability

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津明 on September 28, 2023
無料版を利用しております。 マーケティング対象外のコンタクトが入っているリストに対してマーケティングEメールを送った際、そのマーケティング対象外のコンタクトのアクティビティに「このコンタクトにEメールを送信する際に問題が発生しました。」と記載がありました。 この問題が発生したというのは、マーケティング対象外のコンタクトであることが理由で、Eメールが送信されなかったということでしょうか。
1 upvote
3 Replies
Accepted Solution
Key Advisor | Platinum Partner
September 28, 2023 04:03
Hi @津明 In HubSpot you can send the marketing emails to marketing contacts. You can refer to the HubSpot Knowledge Base ( CLICK HERE ) more
SJobbsprek on September 27, 2023
Hei I've just tested a newsletter and sent it to my personal email address but when I received the e-mail, the company logo wasn't showing. It shows just a random icon with the initial of our company Iinstead of the logo I uploaded as the icon o read more
1 upvote
6 Replies
Thought Leader | Elite Partner
September 28, 2023 09:34
Hi @SJobbsprek ! Liek @JWingate2 mentioned, Gmail is pulling from contacts in Gmail or your phone. And if there's nothing, it's the initials. But more
MGrubb on September 26, 2023
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
September 26, 2023 18:32
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you: more
MBuzzurro on September 25, 2023
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more
Community Manager
September 25, 2023 18:48
Hello @MBuzzurro The signature should be inserted in the email draft during the writing process in the CRM as described here , it would more
asiaferguson on September 22, 2023
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more
1 upvote
3 Replies
Accepted Solution
Thought Leader | Diamond Partner
September 22, 2023 15:49
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a more
SylviaS1 on September 20, 2023
Hello @everyone I am having issues with my email deliverables. At the point of sending out emails after clicking the review and send button, my emails aren't sent but an error pops up and says "email verification error'.
0 upvote
5 Replies
September 20, 2023 12:07
Hello @karstenkoehler Yes I have completed that process and even sent out emails twice but I suddenly am getting this error message of ''email more
EMcGrath on September 19, 2023
We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other fo read more
1 upvote
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
September 20, 2023 06:35
Hey @EMcGrath , this is fairly common to setup. To do this in HubSpot your individual members would need to connect additional email address. Do more
EMcGrath on September 19, 2023
We use Hubspot's sequencing ability for our outreach. We are considering options for ensuring email deliverability, and want to make sure we are understanding Hubspot's abilities as it pertains to throttling emails. Are there global settings we can read more
0 upvote
9 Replies
Thought Leader | Diamond Partner
September 20, 2023 17:33
You're welcome @EMcGrath , happy it was helpful!
September 11, 2023 10:38
EMoritz7 on September 04, 2023
Hi, We are in the process of setting up a nurture email flow for approx 600 contacts that are in opportunity lifecycle stage. If we enroll these contacts and start sending emails to everyone at once, is there a risk in doing so if coming from a read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
September 04, 2023 06:51
Hi @EMoritz7 , Changes always pose somewhat of a risk but it's hard to put a number / likelihood to it here. In the grand scheme of things, more
Sharpsburgian on September 01, 2023
95% of the one to one emails I send through HubSpot come back as undeliverable because possible spam content was detected. There is nothing but personally written text in the emails. No template. No mass emails. Previous threads I've seen blame this read more
0 upvote
4 Replies
September 17, 2023 13:58
Indeed tracking has been turned off. This does remove one of the reasons i initially used HS but i did it to confirm that tracking was more
ElkaHarps7 on August 30, 2023
I'm trying to send an email that seems to work fine. The links work in preview and they work when I send a test mail. However, when I go to Review and Send, I get Warning - URLs not found. The Learn More link hasn't been helpful. Has anyone experien read more
0 upvote
2 Replies
August 31, 2023 11:04
Thanks, Karsten. Interestingly, the plain text was different and those links didn't work. I couldn't find a way of fixing what the system was more
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