Hello! I'm looking for maybe some assistance or extra wisdom from HubSpot pros, but I'm currently facing a very odd issue that I'm unsure how to adjust and fix. My organization sends out monthly newsletters to our subscriber base of over 5,000 peo Leer más
Hello there @DLalonde and thank you for your question!
I'm gonna ping a few community experts who can be helpful and find a solution for your...Leer más
Hi, Im trying to analyse what is affecting our company's bounce rate. Top reason: Most bounces are due to "Mailbox Issues" (like full inbox, invalid mailbox, or recipient server not accepting emails)-As per its AI anlaysis tool. Bounce rate brea Leer más
Hi @ARiaz96 ,
You won't get a definitive answer as to why emails bounce. You can further poke around in the data and create reports but withou...Leer más
Hey all, Just wanted to reach out to see if anyone has been having issues recieveing email reminders from Hubspot. My IT Team have advised they cannot see any flow coming into our servers and the emails have stopped coming through since Monday. Leer más
Hi, Could anyone tell me if it's possible to send emails to a non-marketing contact? Our Sales rep sends emails to customers before a sales trip to check their availability to meet, few contacts on theat list are non-marketing. Is there a way to s Leer más
Hi @NamrathaS ,
Non-marketing contacts can receive one-to-one emails: https://knowledge.hubspot.com/one-to-one-email/send-and-reply-to-one-to...Leer más
I just started a new HubSpot account for a client. We sent out the first email. Everyone on it met CASL standards, but there was a high bounce rate (I assume we started with some emails that weren't accurate, or maybe business addresses of people wh Leer más
Hey @JOB3 the only input I will add here is that some email filters will take tracking information within the email into account when filtering. T...Leer más
Getting, Email error: 'There was an issue sending an email to this contact' on all contacts all emails. Even on my personal email that has definitely not opted out from emails it is still giving me this error. Not sure how to proceed.
Hiya. I've updated my email address for my business and I have changed it on HubSpot successfully. On my forms it says the correct email address as the one submissions are sent to. However, submissions are still going to my old email address. Any id Leer más
Hii @RiatheTog It sounds like everything on your account is updated correctly, so the issue is usually one of two things: The form’s notificati...Leer más
Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin Leer más
@JWilkinson5 without any additional instructions, I would assume the suspension is permanent, see here: https://knowledge.hubspot.com/account-mana...Leer más
I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende Leer más
Hi @JGeary ,
Despite this being a service message, I would try to design it in a way that increases open rates, potentially encourages recipie...Leer más
We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext Leer más
Hi @SMitchellB , Public-sector firewalls often block links and images that originate from non-allowlisted domains. Since it's not in your power to ...Leer más
Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, Leer más
That’s a great and very perceptive question — one a lot of email marketers wonder about when they start tracking revenue attribution in HubSpot (or a...Leer más
I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted Leer más
Seeing you have the starter version of Hubspot based on how your post is tagged, unfortunately there is not much you can do to automate the removal a...Leer más