Email Deliverability

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Gelöst
NamrathaS on Januar 11, 2026
Hi, Could anyone tell me if it's possible to send emails to a non-marketing contact? Our Sales rep sends emails to customers before a sales trip to check their availability to meet, few contacts on theat list are non-marketing. Is there a way to s Beitrag ansehen
Akzeptierte Lösung
Berühmtheit | Partner
Januar 11, 2026 14:55
Hi @NamrathaS , Non-marketing contacts can receive one-to-one emails: https://knowledge.hubspot.com/one-to-one-email/send-and-reply-to-one-to...Beitrag ansehen
Gelöst
AChobot on Dezember 11, 2025
I just started a new HubSpot account for a client. We sent out the first email. Everyone on it met CASL standards, but there was a high bounce rate (I assume we started with some emails that weren't accurate, or maybe business addresses of people wh Beitrag ansehen
0 Likes
9 Antworten
Akzeptierte Lösung
Vordenker/-in | Platinum Partner
Dezember 18, 2025 11:22
Hey @JOB3 the only input I will add here is that some email filters will take tracking information within the email into account when filtering. T...Beitrag ansehen
CSampson15 on Dezember 05, 2025
Getting, Email error: 'There was an issue sending an email to this contact' on all contacts all emails. Even on my personal email that has definitely not opted out from emails it is still giving me this error. Not sure how to proceed.
0 Likes
3 Antworten
Mitglied
Dezember 16, 2025 19:15
Sorry I was away, I have the free tier. Here is the error I am getting. However this is the first time I ever sent an email to this add...Beitrag ansehen
Gelöst
RiatheTog on November 24, 2025
Hiya. I've updated my email address for my business and I have changed it on HubSpot successfully. On my forms it says the correct email address as the one submissions are sent to. However, submissions are still going to my old email address. Any id Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Teilnehmer/-in | Platinum Partner
November 25, 2025 08:18
Hii @RiatheTog It sounds like everything on your account is updated correctly, so the issue is usually one of two things: The form’s notificati...Beitrag ansehen
Gelöst
JWilkinson5 on November 12, 2025
Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 12, 2025 08:21
@JWilkinson5 without any additional instructions, I would assume the suspension is permanent, see here: https://knowledge.hubspot.com/account-mana...Beitrag ansehen
Gelöst
JGeary on November 10, 2025
I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
November 10, 2025 11:19
Hi @JGeary , Despite this being a service message, I would try to design it in a way that increases open rates, potentially encourages recipie...Beitrag ansehen
Gelöst
SMitchellB on November 10, 2025
We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Stratege/Strategin
November 11, 2025 10:55
Hi @SMitchellB , Public-sector firewalls often block links and images that originate from non-allowlisted domains. Since it's not in your power to ...Beitrag ansehen
Gelöst
MRoberts19 on November 03, 2025
Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Mitwirkender/Mitwirkende
November 03, 2025 10:48
That’s a great and very perceptive question — one a lot of email marketers wonder about when they start tracking revenue attribution in HubSpot (or a...Beitrag ansehen
Gelöst
Jacflash on Oktober 30, 2025
I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Autorität
November 02, 2025 08:32
Seeing you have the starter version of Hubspot based on how your post is tagged, unfortunately there is not much you can do to automate the removal a...Beitrag ansehen
Gelöst
BScanlon6 on Oktober 23, 2025
I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in Beitrag ansehen
0 Likes
6 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 26, 2025 15:49
@BScanlon6 how exactly are you sending this emails (from within HubSpot, using your email client etc)? Can you confirm these requirements are all m...Beitrag ansehen
Gelöst
FourFold_Sltns on Oktober 17, 2025
Hello, I'm hoping someone can help me follow best practices with a specific use case. Per I'm planning to set up a subdomain as my org's primary sending domain - something like mail.brand.com. This seems to be the recommended way to go for m Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 17, 2025 12:53
Hi @FourFold_Sltns , As far as I know, you can't have it both ways – you need to connect and authenticate the domain you want to send from. ...Beitrag ansehen
Gelöst
LMerx on Oktober 16, 2025
Hi there, is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)? As you can see on the 2nd screenshot, it says "no templates available". Thank you Community and best regards, Lisa Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 16, 2025 05:31
Hi @LMerx , No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-...Beitrag ansehen
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