Email Deliverability

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Solucionado
ecosurroundings on Março 14, 2023
I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t Leia mais
1 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro Platinum
Março 14, 2023 14:31
Hey @ecosurroundings , thanks for reaching out! There are a number of reasons why a contact in your CRM may not be receiving marketing emails....Leia mais
Mr-A_Stark on Março 09, 2023
Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a Leia mais
1 avaliações positivas
2 Respostas
Membro
Março 10, 2023 01:01
Hi @jolle Thanks for your response. Regarding if the images are there or not - this is something I've considered and looked into as on one test (i...Leia mais
Solucionado
DRead on Março 02, 2023
Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 02, 2023 21:59
Hi @DRead , As per this article, email recipients must be users in the portal: https://knowledge.hubspot.com/account/set-up-a-hubspot-standar...Leia mais
Solucionado
BamaBoy on Março 01, 2023
I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Participante
Março 01, 2023 19:08
Hello, so I have this link bookmarked: https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline Which pro...Leia mais
Solucionado
Tayhoffman on Março 01, 2023
We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 01, 2023 10:54
Hi @Tayhoffman , Currently that's not possible, other users have however requested this before: https://community.hubspot.com/t5/HubSpot-Idea...Leia mais
Solucionado
Edyta7510 on Fevereiro 28, 2023
Hello, I'm currently working on an email campaign with my Japanese rep (I'm based in Europe myself, it's the first time we're doing this). He is conscious of low marketing email deliverability in Japan, due to company spam and security filter Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Conselheiro(a) de destaque
Fevereiro 28, 2023 04:31
The from address doesn't matter, you can change that to whatever you like. What will have the most impact is the IP address because that is essential...Leia mais
arabinow on Fevereiro 23, 2023
We are clients of a vendor that is going to start using hub spot. We received an email from them with a list of over a dozen. IP ranges. They say we need to allowlist mail from those ranges so we can be sure to get their emails coming from HubSp Leia mais
0 avaliações positivas
3 Respostas
Membro do Hall da Fama | Parceiro
Fevereiro 23, 2023 06:43
@arabinow , I agree. However it's not me you have to convince, it's your vendor. Email deliverability is a mine field in 2023 so they probably just ...Leia mais
Solucionado
MWildeman on Fevereiro 22, 2023
We sent an initial email from a domain that apparently was not being tracked properly. So now I don't see any results. The email address itself was verified before sending and the emails are also listed as having been sent in the summary, but so wit Leia mais
0 avaliações positivas
6 Respostas
Accepted Solution
Conselheiro(a) de destaque
Fevereiro 23, 2023 00:49
Thanks for the additional information, yes that's the one. So you have included contacts on list "230223_preciosa_contracting_PULSE" and excluded c...Leia mais
STripathy on Fevereiro 21, 2023
Hey everyone, would be great if someone can help with this. We suddenly saw our open rates shoot up for a specific email. Upon investigaton, we found that majority (>98%) of them had opened in less than 3 seconds with an user agent (Microsoft Edg Leia mais
1 avaliações positivas
3 Respostas
Gerente da Comunidade
Março 09, 2023 14:10
Hi @Grönska , hope you are doing well! 🙂 Mia provided a great response about this. You can take advantage of the information 🙂 Bes...Leia mais
Solucionado
JSchneiderOH on Fevereiro 20, 2023
Hello, Does HubSpot or any third party tool have a service where we can calcuate the forward rate of an email? Thank you Jack
1 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro Platinum
Fevereiro 20, 2023 17:41
Hey @JSchneiderOH , thanks for your question! As far as I know, email forward tracking is not currently a native HubSpot feature. However, you...Leia mais
Solucionado
JBergman1 on Fevereiro 14, 2023
So after i have sent a newsletter, some have unsubscribed. I have made a bounced list, and checked on for both "don't do send to unengaged contacts" and "don't send to" (choosed the bounced list). This was my guide from support. I asked support Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Fevereiro 14, 2023 06:18
Hi @JBergman1 , The information from support is generally correct. If a contact unsubscribes from marketing emails, HubSpot will not deliver e...Leia mais
Solucionado
fsanli on Fevereiro 08, 2023
Hi, I sent the person below an e-mail which he didn't receive. I'm trying to create a list which consists people like him who I sent mail on Hubspot but didn't receive it to turn them into non-marketing contacts at the end of the month. The thing is Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Conselheiro(a) de destaque
Fevereiro 08, 2023 11:00
Hi @fsanli That depends on the reason why this email wasn´t send to the contact. Can you go into the marketing email, look for the contact...Leia mais
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