I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t Leia mais
Hey @ecosurroundings , thanks for reaching out!
There are a number of reasons why a contact in your CRM may not be receiving marketing emails....Leia mais
Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a Leia mais
Hi @jolle Thanks for your response. Regarding if the images are there or not - this is something I've considered and looked into as on one test (i...Leia mais
Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can Leia mais
Hi @DRead ,
As per this article, email recipients must be users in the portal: https://knowledge.hubspot.com/account/set-up-a-hubspot-standar...Leia mais
I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt Leia mais
Hello, so I have this link bookmarked: https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline Which pro...Leia mais
We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend Leia mais
Hi @Tayhoffman ,
Currently that's not possible, other users have however requested this before: https://community.hubspot.com/t5/HubSpot-Idea...Leia mais
Hello, I'm currently working on an email campaign with my Japanese rep (I'm based in Europe myself, it's the first time we're doing this). He is conscious of low marketing email deliverability in Japan, due to company spam and security filter Leia mais
The from address doesn't matter, you can change that to whatever you like. What will have the most impact is the IP address because that is essential...Leia mais
We are clients of a vendor that is going to start using hub spot. We received an email from them with a list of over a dozen. IP ranges. They say we need to allowlist mail from those ranges so we can be sure to get their emails coming from HubSp Leia mais
@arabinow , I agree. However it's not me you have to convince, it's your vendor. Email deliverability is a mine field in 2023 so they probably just ...Leia mais
We sent an initial email from a domain that apparently was not being tracked properly. So now I don't see any results. The email address itself was verified before sending and the emails are also listed as having been sent in the summary, but so wit Leia mais
Thanks for the additional information, yes that's the one.
So you have included contacts on list "230223_preciosa_contracting_PULSE" and excluded c...Leia mais
Hey everyone, would be great if someone can help with this. We suddenly saw our open rates shoot up for a specific email. Upon investigaton, we found that majority (>98%) of them had opened in less than 3 seconds with an user agent (Microsoft Edg Leia mais
Hey @JSchneiderOH , thanks for your question!
As far as I know, email forward tracking is not currently a native HubSpot feature. However, you...Leia mais
So after i have sent a newsletter, some have unsubscribed. I have made a bounced list, and checked on for both "don't do send to unengaged contacts" and "don't send to" (choosed the bounced list). This was my guide from support. I asked support Leia mais
Hi @JBergman1 ,
The information from support is generally correct. If a contact unsubscribes from marketing emails, HubSpot will not deliver e...Leia mais
Hi, I sent the person below an e-mail which he didn't receive. I'm trying to create a list which consists people like him who I sent mail on Hubspot but didn't receive it to turn them into non-marketing contacts at the end of the month. The thing is Leia mais