Email Deliverability

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CMedrano 3月 24日, 2023
Hi community - has anyone else noticed that a drop in open rate performance tends to correlate with an uptick in MS Office Email client opens? Usually, our top email client in the email reporting function is Gmail, but lately (about every other 続きを読む
0 いいね!
0 コメント
HHilton4 3月 23日, 2023
I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. 続きを読む
殿堂入り | Solutions Partner
3月 23日, 2023 22:08
Hi @HHilton4 , It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has inte...続きを読む
SKramer8 3月 23日, 2023
Hello, I am part of the marketing team in my company. As such, my emails are considered marketing emails by Hubspot. If a contact unsubscribed from our marketing newsletter, they're also blocked from receiving my emails, even though I don't send 続きを読む
0 いいね!
1 コメント
殿堂入り | Solutions Partner
3月 23日, 2023 05:56
Hi @SKramer8 , Yes, there are two ways via which contacts can resubscribe – either via the link at the end of one of your marketing emails (ma...続きを読む
gurisdiction 3月 23日, 2023
Hi HubSpoters! The email was sent but never delivered due to "Soft Rejection" not allowing HubSpot emails. What is the long and short term fix to this problem? I would like to send my mail to a list of 30 people with no rejections.
0 いいね!
2 コメント
メンバー
3月 24日, 2023 02:40
Well, I have my dashboard in Swedish but I'll make sure to update my settings with the english language ASAP .
FCloud 3月 21日, 2023
Hi all, I sent my email campaign to a list not yet set up as marketing contacts. The email stats show that the email didn't reach anyone but I cannot send it again. Who knows how to solve this issue? Thanks,
0 いいね!
1 コメント
殿堂入り | Solutions Partner
3月 21日, 2023 07:58
Hi @FCloud , It's easiest if you clone the marketing email, mark the previously excluded contacts as marketing contacts and send the email a...続きを読む
解決済み
AMarealle 3月 21日, 2023
Dear All I'm currently cleaning our mailing list with a free CRM, but facing an issue with Hubspot rules. background: We have a list of 400+ email addresses that we've gathered from events the business has hosted over the years, but they don't ha 続きを読む
1 いいね!
4 コメント
Accepted Solution
キーアドバイザー | Platinum Partner
3月 21日, 2023 05:52
Hey @AMarealle , thanks for reaching out! HubSpot is huge on email deliverability, so it is crucial that the contacts you're emailing have val...続きを読む
解決済み
MRagosta 3月 20日, 2023
Hello HB community, I am writing this post to see if it is possible to identify those contacts to whom no marketing or sales email was sent and in case if it was ppossible to understand the response time of our customers
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
3月 20日, 2023 07:46
Hi @MRagosta , Yes, you can filter for the contact property Marketing emails delivered = 0 and Last contacted = unknown. Marketing...続きを読む
解決済み
ecosurroundings 3月 14日, 2023
I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t 続きを読む
1 いいね!
1 コメント
Accepted Solution
キーアドバイザー | Platinum Partner
3月 14日, 2023 14:31
Hey @ecosurroundings , thanks for reaching out! There are a number of reasons why a contact in your CRM may not be receiving marketing emails....続きを読む
Mr-A_Stark 3月 09日, 2023
Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a 続きを読む
1 いいね!
2 コメント
メンバー
3月 10日, 2023 01:01
Hi @jolle Thanks for your response. Regarding if the images are there or not - this is something I've considered and looked into as on one test (i...続きを読む
解決済み
DRead 3月 02日, 2023
Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can 続きを読む
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
3月 02日, 2023 21:59
Hi @DRead , As per this article, email recipients must be users in the portal: https://knowledge.hubspot.com/account/set-up-a-hubspot-standar...続きを読む
解決済み
BamaBoy 3月 01日, 2023
I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt 続きを読む
0 いいね!
2 コメント
Accepted Solution
参加者
3月 01日, 2023 19:08
Hello, so I have this link bookmarked: https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline Which pro...続きを読む
解決済み
Tayhoffman 3月 01日, 2023
We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend 続きを読む
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
3月 01日, 2023 10:54
Hi @Tayhoffman , Currently that's not possible, other users have however requested this before: https://community.hubspot.com/t5/HubSpot-Idea...続きを読む
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