Email Deliverability

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takuto_ooka on May 21, 2024
現在、HubSpotのMarketing Hubを利用しているのですが、Marketing mailのメール解除機能を利用しており、こちらの機能に関する質問です。 下記の画像のように、「HubSpotの規定の配信カテゴリー」One to OneがMarketing mailの一覧に表示されてしまい、設定画面にも表示されている状況です。 こちらのOne to Oneをメール解除機能で表示させないようにするためにはどのような設定をすれば良いでしょうか。 ご回答いた read more
Solved
SStoddard on May 20, 2024
We sent out an email over the weekend. For each recipient, Hubspot reports "There was an issue sending an email to this contact. This email wasn’t sent." However, it was. Some of the users have opened the email. Anybody know what's going on? read more
0 upvote
1 Reply
Accepted Solution
Member
May 20, 2024 11:56
Never mind! The issue seems to have resolved itself.
SarahHerbage on May 17, 2024
Hi there. We have just started using the marketing tool in hubspot and have noticed the open rate of emails is extreamely low. We have never sent marketing email for the company before and the emails we are sending are to the customers. We ha read more
0 upvote
8 Replies
Member
May 19, 2024 15:41
Hi Frank. Yes i can confirm all emails were delivered however they are not in customers inbox. Hubspot support tells me firewall wont black them...read more
lauren_finance on May 15, 2024
Hi! Need some help; none of my hubspot emails are being delivered. I am receiving back an error message from my email service provider. See error message below. Last week I changed from google to microsoft for my email provider, I assume this ha read more
0 upvote
2 Replies
Member
May 20, 2024 08:40
it seems like your email deliverability issue stems from changing your email provider in HubSpot. Here's a quick rundown to fix it: Verify domain se...read more
DJG on May 14, 2024
Hello community, I am experiencing bounced requests for signature using Dropbox sign via HubSpot. The email addresses are correct and strangely I have tested this on my own email address and it worked. Does anyone have any ideas?
0 upvote
2 Replies
DJG
Member
May 15, 2024 04:15
Thank you Frank, Hubspot Support advised I speak with the community 🤷
josh_kino on May 09, 2024
Just what the subject says. I want to send slightly different welcome emails to signups based on where they signed up from on the web. So, say I have an embed. The embed on one site should result in a specific email being sent; the embed on another read more
0 upvote
1 Reply
Hall of Famer | Partner
May 09, 2024 15:17
Hi @josh_kino , This can be done with automated emails in workflows, requiring a Professional subscription: https://knowledge.hubspot.com/mar...read more
COMT2024 on May 09, 2024
Hi, - I am trying to get the SPF setting setup on Google Domains - When I copy over the setting information from Hubspot I get the below error from Google (see the last row of the image) - Do I leave the host empty like Google says? If I l read more
0 upvote
1 Reply
Community Manager
May 10, 2024 08:00
Hi @COMT2024 , Thanks for reaching out to the Community! I wanted to share this resource: Troubleshoot email authentication issues...read more
pd22 on May 08, 2024
Hi, Have been witnessing very low open and click through rates for our emails. Have already gone through some of the past discussions on the HubSpot community and general resources. Things that have already been explored or underway: - wor read more
Member
May 09, 2024 00:06
Hey pd22! What I would suggest is to check and implement the following things which might improve your open and click rates 1. Check the number o...read more
Solved
Alhoelscher on May 08, 2024
I have a contact who has been suppressed due to low engagement, however, they have indicated that they would like to receive our marketing emails. I do not want to change our existing suppression settings for one contact, but I would like to satisfy read more
0 upvote
2 Replies
Accepted Solution
Member
May 08, 2024 12:46
Thank you!
HKaragul on May 07, 2024
Hi everyone, I have been using Hubspot for sometime and I was even planning to start my subscription but during my playing rounds my email marketing is suspended after I made some marketin email read more
0 upvote
1 Reply
Hall of Famer | Partner
May 07, 2024 13:00
Hi @HKaragul , If you're in a paid subscription , you can follow these steps to appeal the suspension: https://knowledge.hubspot.com/marketin...read more
Solved
C24 on May 06, 2024
I had a contact reengage by visiting our website (from a Google Ad) and fill in a form to recieve an ebook. However because the contact has previously been 'suppresssed due to low engagement' they are still not receiving our emails. Is there anythi read more
0 upvote
6 Replies
Accepted Solution
C24
Participant
May 06, 2024 13:59
I understand now. Thanks for taking the time to explain it.
Solved
HHoward on May 03, 2024
Hi there, we have an onboarding workflow with 4 emails and the first in the series has been stopped because of a 2.55% bounce rate (on 45,000 successful deliveries). Now new leads cannot move through our onboarding funnel. Should I just clone the em read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
May 04, 2024 00:40
Hi @HHoward , Cloning would be the fastest fix, but I'd recommend reaching out to your HubSpot customer success manager or to HubSpot support ...read more
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