Email Deliverability

Hi, We have a situation where we have a always had a handful of people opt out of our subscription types, but then later come in and fill out a form, and then sometimes complain that they didn't get the email with the content they requested (becaus read more

Hi there, We have been experiencing a reoccuring issue where some of our emails have been ending up in our clients' spam folders. This wasn't an issue until we used the Hubspot email marketing tool. We had quite a few emails bounced back aft read more

Hello, My marketing team has been asking questions about the low engagement filter HubSpot has when sending emails. It appears that customers with low engagement stop receiving the emails we send. This drops the total of emails delivered. Is th read more

Hi, I created an email campaign and sent it to 4 people as a test run. The email addresses included 2 gmail addresses, an outlook.com and a mediaservicesunlimited.net address. I waited an hour and never got any of them. I checked my Hubspot accou read more

Hi everyone. I have two active email campaigns and they both have high bounce back rates. When emails are sent out, they are causing in box shutdown from our sales team. What can be done to resolve the high bounce rate and stop the mailbox shutdown read more

Hi Everyone, I have a contact list. But the company contact forms never had email opt-in checkboxes. So I don't have their consent to send marketing emails. How do I get their consent? Can I use a service provider like Mailchimp, Zoho, or Hubspo read more

Hello, basically I'm trying to answer the question "What email infrastructure do I actually need?" for marketing emails with HubSpot. I've constantly seen and read "create an email sending subdomain" but it's fuzzy on if it's as simple as settin read more

¡Hello! A Mexican customer is questioning why Get Response is showing better open rates on email webinar campaigns. We can confirm that all HubSpot email settings are correct, including authentication (SPF & DMARC) and the email sent is w read more

Apologies if this is the wrong board for this in advanced. I would like to build a "keep warm" email campaign that contacts can be put into to receive drip emails from us after they finished a sequence. The list is about 500 contacts big an read more

Hello! I'm looking for maybe some assistance or extra wisdom from HubSpot pros, but I'm currently facing a very odd issue that I'm unsure how to adjust and fix. My organization sends out monthly newsletters to our subscriber base of over 5,000 peo read more

Hi, Im trying to analyse what is affecting our company's bounce rate. Top reason: Most bounces are due to "Mailbox Issues" (like full inbox, invalid mailbox, or recipient server not accepting emails)-As per its AI anlaysis tool. Bounce rate brea read more

Hey all, Just wanted to reach out to see if anyone has been having issues recieveing email reminders from Hubspot. My IT Team have advised they cannot see any flow coming into our servers and the emails have stopped coming through since Monday. read more