In the past couple of weeks we have had a few people mention that they were no longer receiving our marketing messages. When looking at their accounts, it shows that they had unsubscribed. However, they are our own employees who help to create the m read more

Hi everyone, I hope someone can help me. I'm trying to connect my personal email to Hubspot but can't manage. The problem is that I have to change the IMAP and trust any certificate, however, it doesn't allow me to do so as it says "admin can man read more

We sent out internal comms to staff with a youtube shortened URL link and it ended up in staff junk mails. Anyone had any success on getting around this or just better off using Bitly instead? Thanks

Some of our contacts have emailed us they’re unable to unsubscribe from our newsletter by themselves. The unsubscribe link in the footer of our emails results in an error (please see attached screenshot). We are hoping this error can be fixed asap s read more

Hello Is there a way to have a report with the status of all the emails I send, not just the templates, example: yesterday I sent 56 emails; 35 opened., 12 responded and 4 clicked on a link. Just like hubspot have for email templates but also with read more

Hi all, I am setting up a mailto link in the monthly newlsetter we send out to customers. Is it possible for the email to be directed to that contact's account owner? or can the mailto only go to one email address? Thanks!

Is it possible to change the content that is being sent in a notification email? Very little information in the notification email unless you click the button. It would be nice to have the info link to that comment.

Hello, My initial email verification bounced while the inbox was being set up. According to Hubspot: "If the initial delivery attempt for an invitation email fails to be delivered, HubSpot will block the corresponding email address, and you w read more

How can I avoid information being requested by clients with Gmail addresses to not go into their spam? We use HubSpot to provide the information requested about our product but for subscribers that use only Gmail, it goes into their spam/ju read more

Hi, I am new to Hubspot. Trying it out with the free version. I have ran into two problems. 1. Marketing email from Hubspot tend to get sent to junk folder if the email account is set up in outlook. 2. Format of Hubspot email chan read more

Sending out a marketing email to my customers that included two external urls to our company notion pages. When I went to send the marketing email I received a warning that the urls can't be found. Does anyone know how to resolve this? The urls were read more

Ok I imported an email list from the wix platform, I was successfully email out to. 1.I set up a custom email list on hubspot, of 55 recipients from this list 2. Selected and added this list to recipients to send 3, Hit send 4. Ok I imported read more