Email Deliverability

Hi, Could anyone tell me if it's possible to send emails to a non-marketing contact? Our Sales rep sends emails to customers before a sales trip to check their availability to meet, few contacts on theat list are non-marketing. Is there a way to s Lire la suite

I just started a new HubSpot account for a client. We sent out the first email. Everyone on it met CASL standards, but there was a high bounce rate (I assume we started with some emails that weren't accurate, or maybe business addresses of people wh Lire la suite

Getting, Email error: 'There was an issue sending an email to this contact' on all contacts all emails. Even on my personal email that has definitely not opted out from emails it is still giving me this error. Not sure how to proceed.

Hiya. I've updated my email address for my business and I have changed it on HubSpot successfully. On my forms it says the correct email address as the one submissions are sent to. However, submissions are still going to my old email address. Any id Lire la suite

Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin Lire la suite

I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende Lire la suite

We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext Lire la suite

Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, Lire la suite

I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted Lire la suite

I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in Lire la suite

Hello, I'm hoping someone can help me follow best practices with a specific use case. Per I'm planning to set up a subdomain as my org's primary sending domain - something like mail.brand.com. This seems to be the recommended way to go for m Lire la suite

Hi there, is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)? As you can see on the 2nd screenshot, it says "no templates available". Thank you Community and best regards, Lisa Lire la suite