Email Deliverability

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TDAdmin on December 03, 2023
Hi everyone, I've recently migrated the email addresses we use for our business to Google Workspace. I use Hubspot forms for website data capture, and I use workflows to send customers auto-responses like "Thank you for signing up" etc. I s read more
0 upvote
0 Reply
AAlexantrov on November 30, 2023
Dear all, Kindly seeking out for your assistance. I made an test email campaign to two of my personal email addresses but the emails were not delivered. (not in spam). I contacted the support via Chat they informed me that this could be due to t read more
0 upvote
1 Reply
November 30, 2023 06:20
Issue resolved. It was only a big delay
MJP1 on November 28, 2023
Hi, We use the sequencing tool to send out 1-2-1 emails from a connected Outlook inbox and just recently we have been getting issues with Outlook blocking the emails as potential spam and suspending the account. We're not exceeding our send read more
0 upvote
1 Reply
Key Advisor
November 28, 2023 16:45
There have been some tightening up of spam rates amongst the big email service providers. But typically a spam complaint comes from a user marking more
AKhakimova on November 28, 2023
Hello! When sending out a regular Marketing email, is it possible to restrcit the "reply-to" option, and have no email be put in the field? Thank you in advance
0 upvote
2 Replies
Top Contributor
November 28, 2023 09:56
I would recommend if you are worried about sending the email from yourself or a person create some generic email as mentioned above ( Brand@/ more
CPaul9 on November 24, 2023
I'm on a free account. I've created a form to collect potential clients info to send them a free pdf guide, all good so far. On the automation tab, I pressed 'create this workflow' I tested out the form but didn't receive a follow up email. T read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 24, 2023 10:53
Hi @CPaul9 , What do you see in the Automation tab of your form? The free CRM lets you create one follow-up email – which you need to set more
CCurtis0 on November 24, 2023
Hi there, I need some help on sending one email which id like to send out to my customers who are in that customer lifecycle stage how can I create a list when I have 1,444 of them in my contacts and 805 of them in companies I don't read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
November 24, 2023 05:08
Hi @CCurtis0 When you are sending emails you are always working with contacts and contact filters. For contacts you simply create an more
Lauren09988 on November 21, 2023
Hi everyone. In the recent weeks; our company has had difficulties with emails no longer reaching some of our vendors and contacts. I fear it may be due to our activity in Hubspot's Emailing Marketing Campaigns. Typically; I would send a follow-up read more
0 upvote
2 Replies
HubSpot Employee
November 22, 2023 14:32
Hi @Lauren09988 ! Emails sent within the marketing email tool are sent from our network. Emails sent outside of that tool (like 1:1 emails on the more
PGarg4 on November 21, 2023
I've sent several marketing emails through HubSpot to my clients. However, despite the fact that they are receiving the emails, a message stating 'The identity of this sender has not been verified' appears. I've communicated with these clients via e read more
0 upvote
4 Replies
November 21, 2023 10:10
I've attached it to this email. let me know if you can see it now
JKoz on November 20, 2023
Hello, Does anyone know which trigger I need if I want to set up a workflow that sends a task to a team member every time someone opt's out of emails?
0 upvote
2 Replies
Accepted Solution
Community Manager
November 20, 2023 15:55
Hi @JKoz , thank you for your question. I'd be happy to share an example workflow that can help you achieve your goal. more
tarh33l on November 18, 2023
We're an agency helping one of our clients with their website implementation. Over the last week, we've had two instances where a very large spike in traffic has brought down the live site. After some analysis, we realized that these spikes direct read more
0 upvote
2 Replies
November 20, 2023 10:51
Thanks Mellissa. We're fairly certain it's some sort of bot traffic but we can't really figure out why this is happening immediately after sending more
MLaycock on November 16, 2023
I'm trying send an email newsletter. It sent me a warning that there were too many bounces. I followed the instructions and tried to send another email . that did not go out. Then it said my account was frozen. I NEED TO KNOW HOW TO FIND THE CONTACT read more
0 upvote
2 Replies
November 17, 2023 15:31
Create an Active list pulling in Contacts who's "Hard Bounced Reason" is known. Then add this list as a suppression list to your marketing email in more
AAgnello on November 15, 2023
I work for an organization that is just kicking off marketing efforts, and I am looking to send marketing emails to smaller groups of folks sometimes. I am worried if I send to a group of 30-50, if I get even one hard bounce or unsubscriber, I will read more
0 upvote
2 Replies
Key Advisor
November 16, 2023 15:17
@AAgnello wrote: I work for an organization that is just kicking off marketing efforts, and I am looking to send marketing emails to smaller more
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