Email Deliverability

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Zakiya on September 20, 2019
New to marketing email on HubSpot? You’re in the right place. The purpose of this post is to help email marketers at every level be successful with email on the HubSpot platform, particularly HubSpot Marketing Free users. TL;DR read more
13 upvotes
7 Replies
Member
May 16, 2022 01:02
I embedded rundown of my contacts (leads and clients) coming from another CRM, tidy up my rundown of the hard bobbed contacts. there is likewise a ru...read more
Yuki3 on June 27, 2022
Please let me ask question here. I would like to hide the archived subscription type To be exact, two of the three emails were hidden. 1.Change the status on subscirption type Settings>Email>Subscription type>action>archive 2. read more
0 upvote
1 Reply
Community Manager
June 27, 2022 14:59
Hello @Yuki3 , thank you for providing this information. I would recommend replacing th e subscription types for an existing one for emails to ke...read more
LizWadePhoto on June 22, 2022
Hi all, just got off chat support and he directed me here. Here's my contact page: https://lizwadephoto.com/contact/ Up until May 15, I had been successfully receiving email notifications when this form is filled. Then, radio silence. I ju read more
0 upvote
2 Replies
Member
June 23, 2022 11:18
Hi @karstenkoehler ! The email address that these notifications should be going to is the same email address that I created my Hubspot account with....read more
DLM12 on June 17, 2022
I sent a newsletter to myself, my email, and though it states sent, it did not arrive in any box (spam, focused, inbox). Can someone please tell me where it is?
0 upvote
1 Reply
Hall of Famer | Partner
June 17, 2022 10:15
Hi @DLM12 , There are troubleshooting steps specifically for this, can you check them? https://knowledge.hubspot.com/email/contacts-not-recei...read more
TQuintos on June 15, 2022
Hello, I recently received the "You need to take action on your email" warning due to high bounce rates. I have done both actions needed - imported an op-out list and removed stale contacts. This mean I'm not suspended, right? Can I contin read more
0 upvote
1 Reply
HubSpot Employee
June 16, 2022 01:43
Hey there! No- You're not suspended, however that banner will stick around for a while longer. As you send more emails (and fewer bounces occur) your...read more
Solved
CDevaney on June 15, 2022
Hi everyone, I'm new to hubspot and am having problems sending one to one emails from my connected inbox which is via Apple Mail. Some one-to-one emails sent successfully but others keep bouncing even though the email are to subscribers. Doe anyo read more
0 upvote
3 Replies
Accepted Solution
Community Manager
June 16, 2022 13:15
Hi @CDevaney , Thanks for reaching out, and welcome to the Community! 🙂 You can find here more information regarding the record...read more
Solved
Prinetti on June 15, 2022
Hi I have some contact with the mailbox full . I informed them and they clean it up. So now I can send one to one mail , but they are still permanently banned from the marketing email . I do not see any chance to reset this status, but it read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
June 15, 2022 00:40
Hi @Prinetti , This is unfortunately not possible in the free CRM. Hard bounces can only be removed in Professional and Enterprise subscriptio...read more
MJ3 on June 11, 2022
Avoiding bouncing and spam emails..!
0 upvote
1 Reply
Hall of Famer | Partner
June 11, 2022 06:58
Hi @MJ3 , Is this a question? If so, could you specify it and provide more details? Best regards
Solved
Kjohns01 on June 07, 2022
Hi there, Does anyone in the community use Hubspot to email customers in China? If so, is deliverability impacted at all given that HubSpot doesn't have servers in China (at least to my knowledge)? Any other tips to consider when email read more
0 upvote
2 Replies
Accepted Solution
HubSpot Employee
June 09, 2022 14:34
Hello @Kjohns01 ! Where the server is located does impact deliverability and delivery. You will see the best delivery and deliverability using an E...read more
TDevillierre on June 01, 2022
Hello, I would like some help in creating a newsletter campaign. I have created a template and I did a test by sending it to an email address. However, the email is sent to the spam folder, how to avoid this? Thank you in advance for your he read more
0 upvote
1 Reply
Hall of Famer | Partner
June 01, 2022 04:00
Hi @TDevillierre , This is a common problem, unfortunately. Could you confirm that you have connected your email sending domain and set up e...read more
JJamesU on May 27, 2022
I finished the e-mail marketing course a few days ago. I have to say that it was helpful to me, and I do recommend the course to other people who are looking to learn about this subject. I am most appreciative to HubSpot for offering the course. So read more
1 upvote
2 Replies
Contributor
May 27, 2022 19:58
Thank you very much.
kaleperez on May 16, 2022
Hi, Right Now, we run a process to send out an email for our free trial subscriptions including the top 5 updated reports. We want to include this same process in HubSpot using a contact property where we will include the html code with repo read more
0 upvote
6 Replies
Participant
May 17, 2022 13:19
You may also try using the safe filter. https://developers.hubspot.com/docs/cms/hubl/filters#safe
Solved
BRaczko on May 12, 2022
Is there an explanation that explains why some email recipients open our email 10 times and more? Is it possible if someone forwards an email and others open it, that it makes it appear that the sender keeps re-opening? If so, then more unique indiv read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 12, 2022 05:56
Hi @BRaczko , HubSpot uses tracking links in marketing emails that are personalized to each recipient. If marketing email is forwarded to othe...read more
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