Email Deliverability

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
HHilton4 on March 23, 2023
I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. read more
Hall of Famer | Partner
March 23, 2023 22:08
Hi @HHilton4 , It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has inte...read more
SKramer8 on March 23, 2023
Hello, I am part of the marketing team in my company. As such, my emails are considered marketing emails by Hubspot. If a contact unsubscribed from our marketing newsletter, they're also blocked from receiving my emails, even though I don't send read more
0 upvote
1 Reply
Hall of Famer | Partner
March 23, 2023 05:56
Hi @SKramer8 , Yes, there are two ways via which contacts can resubscribe – either via the link at the end of one of your marketing emails (ma...read more
gurisdiction on March 23, 2023
Hi HubSpoters! The email was sent but never delivered due to "Soft Rejection" not allowing HubSpot emails. What is the long and short term fix to this problem? I would like to send my mail to a list of 30 people with no rejections.
0 upvote
2 Replies
Member
March 24, 2023 02:40
Well, I have my dashboard in Swedish but I'll make sure to update my settings with the english language ASAP .
FCloud on March 21, 2023
Hi all, I sent my email campaign to a list not yet set up as marketing contacts. The email stats show that the email didn't reach anyone but I cannot send it again. Who knows how to solve this issue? Thanks,
0 upvote
1 Reply
Hall of Famer | Partner
March 21, 2023 07:58
Hi @FCloud , It's easiest if you clone the marketing email, mark the previously excluded contacts as marketing contacts and send the email a...read more
Solved
AMarealle on March 21, 2023
Dear All I'm currently cleaning our mailing list with a free CRM, but facing an issue with Hubspot rules. background: We have a list of 400+ email addresses that we've gathered from events the business has hosted over the years, but they don't ha read more
1 upvote
4 Replies
Accepted Solution
Key Advisor | Platinum Partner
March 21, 2023 05:52
Hey @AMarealle , thanks for reaching out! HubSpot is huge on email deliverability, so it is crucial that the contacts you're emailing have val...read more
Solved
MRagosta on March 20, 2023
Hello HB community, I am writing this post to see if it is possible to identify those contacts to whom no marketing or sales email was sent and in case if it was ppossible to understand the response time of our customers
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 20, 2023 07:46
Hi @MRagosta , Yes, you can filter for the contact property Marketing emails delivered = 0 and Last contacted = unknown. Marketing...read more
Solved
ecosurroundings on March 14, 2023
I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t read more
1 upvote
1 Reply
Accepted Solution
Key Advisor | Platinum Partner
March 14, 2023 14:31
Hey @ecosurroundings , thanks for reaching out! There are a number of reasons why a contact in your CRM may not be receiving marketing emails....read more
Mr-A_Stark on March 09, 2023
Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a read more
1 upvote
2 Replies
Member
March 10, 2023 01:01
Hi @jolle Thanks for your response. Regarding if the images are there or not - this is something I've considered and looked into as on one test (i...read more
Solved
DRead on March 02, 2023
Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 02, 2023 21:59
Hi @DRead , As per this article, email recipients must be users in the portal: https://knowledge.hubspot.com/account/set-up-a-hubspot-standar...read more
Solved
BamaBoy on March 01, 2023
I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt read more
0 upvote
2 Replies
Accepted Solution
Participant
March 01, 2023 19:08
Hello, so I have this link bookmarked: https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline Which pro...read more
Solved
Tayhoffman on March 01, 2023
We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 01, 2023 10:54
Hi @Tayhoffman , Currently that's not possible, other users have however requested this before: https://community.hubspot.com/t5/HubSpot-Idea...read more
Solved
Edyta7510 on February 28, 2023
Hello, I'm currently working on an email campaign with my Japanese rep (I'm based in Europe myself, it's the first time we're doing this). He is conscious of low marketing email deliverability in Japan, due to company spam and security filter read more
Accepted Solution
Key Advisor
February 28, 2023 04:31
The from address doesn't matter, you can change that to whatever you like. What will have the most impact is the IP address because that is essential...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.