I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. read more
Hi @HHilton4 ,
It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has inte...read more
Hello, I am part of the marketing team in my company. As such, my emails are considered marketing emails by Hubspot. If a contact unsubscribed from our marketing newsletter, they're also blocked from receiving my emails, even though I don't send read more
Hi @SKramer8 ,
Yes, there are two ways via which contacts can resubscribe – either via the link at the end of one of your marketing emails (ma...read more
Hi HubSpoters! The email was sent but never delivered due to "Soft Rejection" not allowing HubSpot emails. What is the long and short term fix to this problem? I would like to send my mail to a list of 30 people with no rejections.
Hi all, I sent my email campaign to a list not yet set up as marketing contacts. The email stats show that the email didn't reach anyone but I cannot send it again. Who knows how to solve this issue? Thanks,
Hi @FCloud ,
It's easiest if you clone the marketing email, mark the previously excluded contacts as marketing contacts and send the email a...read more
Dear All I'm currently cleaning our mailing list with a free CRM, but facing an issue with Hubspot rules. background: We have a list of 400+ email addresses that we've gathered from events the business has hosted over the years, but they don't ha read more
Hey @AMarealle , thanks for reaching out!
HubSpot is huge on email deliverability, so it is crucial that the contacts you're emailing have val...read more
Hello HB community, I am writing this post to see if it is possible to identify those contacts to whom no marketing or sales email was sent and in case if it was ppossible to understand the response time of our customers
I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t read more
Hey @ecosurroundings , thanks for reaching out!
There are a number of reasons why a contact in your CRM may not be receiving marketing emails....read more
Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a read more
Hi @jolle Thanks for your response. Regarding if the images are there or not - this is something I've considered and looked into as on one test (i...read more
Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can read more
Hi @DRead ,
As per this article, email recipients must be users in the portal: https://knowledge.hubspot.com/account/set-up-a-hubspot-standar...read more
I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt read more
Hello, so I have this link bookmarked: https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline Which pro...read more
We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend read more
Hi @Tayhoffman ,
Currently that's not possible, other users have however requested this before: https://community.hubspot.com/t5/HubSpot-Idea...read more
Hello, I'm currently working on an email campaign with my Japanese rep (I'm based in Europe myself, it's the first time we're doing this). He is conscious of low marketing email deliverability in Japan, due to company spam and security filter read more
The from address doesn't matter, you can change that to whatever you like. What will have the most impact is the IP address because that is essential...read more