Email Deliverability

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drkhatri on Outubro 03, 2024
Context:- We are using contact personalize property for out email body which contains a html body. Questions: 1. I am sending emails using a custom Domain and emails are going to spam even though the domain is verified with DMARC, DKIM and SPF, Wh Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Outubro 03, 2024 16:55
Hey @drkhatri , thank you for posting in our Community. Regarding your emails going to spam, even with a verified custom domain, it’s often ...Leia mais
Solucionado
MJahnel on Outubro 02, 2024
Hello everyone, We would like to send out a newsletter but are having problems sending it. The mails are sent by Hubspot, but are not delivered (Sent to 0, Delivered to 0) although they should be sent to at least 2 recipients in our test. Even if Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 02, 2024 05:59
Hallo @MJahnel , es gibt diverse Gründe, warum eine E-Mail nicht versendet wird. Was wird im Tab "Empfänger" der E-Mail unter "Nicht gesendet"...Leia mais
Solucionado
TanjaFive2one on Outubro 02, 2024
Hello Why does my private email address always get "deactivated" shortly after I associate it to HubSpot? It says: Your inbox has been disconnected from HubSpot Your email inbox has been disconnected from your HubSpot account. This connecti Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 02, 2024 04:00
Hi @TanjaFive2one , I had issues like this in the past and typically it's due to the provider of the email address. You would have to work wit...Leia mais
Solucionado
CWM on Setembro 28, 2024
Looking for some insight. We are a high volume emailer sender to a large CRM, we're well established with good sender reputation and an average bounce rate of around 0.5% Last week an email as part of a work flow returned around 4% bounces, on i Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Conselheiro(a) de destaque
Setembro 30, 2024 03:14
Hi @CWM Have you checked individual recipients to find out the detailed policy reasons/references that have caused the hard bounce? Most ESP...Leia mais
Solucionado
jpindenver on Setembro 26, 2024
We just switched to Help Desk from another ticketing system. Upon trying to send a .ptm file for the first time, which we use heavily, it showed this error. We were able to upload the exact same file to the internal HubSpot Library fi Leia mais
0 avaliações positivas
6 Respostas
Solução Aceita
Gerente da Comunidade
Outubro 02, 2024 14:14
Hey @jpindenver ! I spoke to our product team and according to the note in this Knowledge Base article , your workaround using the Files tool is ...Leia mais
KtlynThomas on Setembro 20, 2024
Hi there, I want to know how long sequences track email opens, click, replies, etc. after the sequence ends. Does it collect data indefinitely, seven days, or another time period? This is specifically for the enterprise subscription. Thank y Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Setembro 20, 2024 17:05
Hi @KtlynThomas ! Welcome to the Community-- happy to have you here 😊 Great question! This Knowledge Base article outlines the definition...Leia mais
Solucionado
Jorges on Setembro 17, 2024
I use HubSpot freemium. All these emails have been sent with a free account. Somehow, even though I've selected a sender name, it does not show up on the email, and it looks horrible, which leads to low open rates. Just to show that we've be Leia mais
1 avaliações positivas
1 Respostas
Solução Aceita
Conselheiro(a) de destaque
Setembro 17, 2024 18:32
Hi @Jorges ! Click the link under the email address (in the fine print) and see what that article has to say about this. Maybe there are other setti...Leia mais
jdv123 on Setembro 17, 2024
I have a client who says they are using EmailEngine to use variants of their email addresses to avoid being labeled as spam. What exactly is EmailEngine and how does this setup work? I'm trying to further understand it to know if it really is somet Leia mais
0 avaliações positivas
2 Respostas
Participante
Setembro 17, 2024 17:00
Thanks for your response @Crystal_Hopper , So their spam rate from Marketing emails is .05% but they are mostly sending to "non-marketing" contacts ...Leia mais
Solucionado
VPeterson36 on Setembro 09, 2024
Hello, Recently the emails we sent via HubSpot are proactively being blocked from sending via Hubspot with a warning, "There was an issue sending your email. This email wasn’t sent." HubSpot explains this is done to "preserve our sending Leia mais
1 avaliações positivas
5 Respostas
Solução Aceita
Membro do Hall da Fama
Setembro 09, 2024 17:26
Hi @VPeterson36 yes, email health is based on marketing emails - I apologize for not double checking what type of email you were sending, this was ...Leia mais
Solucionado
SarahWhite18 on Setembro 09, 2024
At our company, we have a team of designated employees using HubSpot's Marketing Hub Enterprise to manage email communications with our customers. Recently, one of our employees encountered two issues that raised some concerns. First, a draft email Leia mais
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1 Respostas
Solução Aceita
Orientador(a) | Parceiro Platinum
Setembro 09, 2024 10:11
Hi @SarahWhite18 My name is Olivia and I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here! So there are two...Leia mais
Solucionado
Romulus on Setembro 04, 2024
We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal Leia mais
1 avaliações positivas
3 Respostas
Solução Aceita
Participante de valor | Parceiro Elite
Setembro 05, 2024 15:19
Hey there @Romulus - love this list of tasks. I especially like the automation "Use workflows to create tasks for reaching out to established custo...Leia mais
Solucionado
EmilyRivera on Agosto 29, 2024
Hi all - I think I (together with a fairly uninformed HubSpot support rep) am making this way more complicated than it needs to be. At least, it's way more complicated than any other CRM that I've connected to email in the past, even Salesforce. W Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama
Agosto 30, 2024 07:34
Hi @EmilyRivera I'm sorry you've gotten unclear information about how to manage your email sending domain. You're right, using a subdomain ca...Leia mais
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