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Email Deliverability

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Solved
JWilkinson5 on November 12, 2025
Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
November 12, 2025 08:21
@JWilkinson5 without any additional instructions, I would assume the suspension is permanent, see here: https://knowledge.hubspot.com/account-mana...read more
Solved
JGeary on November 10, 2025
I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 10, 2025 11:19
Hi @JGeary , Despite this being a service message, I would try to design it in a way that increases open rates, potentially encourages recipie...read more
SMitchellB on November 10, 2025
We've had reports that some of our B2G recipients are unable to click through to links in our Marketing emails if they aren't links to our company website (which is a safe URL in their corporate system). This also impacts hyperlinked images with ext read more
0 upvote
3 Replies
Top Contributor
November 11, 2025 10:55
Hi @SMitchellB , Public-sector firewalls often block links and images that originate from non-allowlisted domains. Since it's not in your power to ...read more
Solved
MRoberts19 on November 03, 2025
Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, read more
0 upvote
1 Reply
Accepted solution
Contributor
November 03, 2025 10:48
That’s a great and very perceptive question — one a lot of email marketers wonder about when they start tracking revenue attribution in HubSpot (or a...read more
Solved
Jacflash on October 30, 2025
I chose Hubspot because it had a good reputation for email marketing. I had to switch from an old CRM to a new one. I exported my contacts (over 700) from the old CRM and imported to HS. I didn't realize that they included people that either opted read more
0 upvote
3 Replies
Accepted solution
Key Advisor
November 02, 2025 08:32
Seeing you have the starter version of Hubspot based on how your post is tagged, unfortunately there is not much you can do to automate the removal a...read more
Solved
BScanlon6 on October 23, 2025
I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
October 23, 2025 00:11
Hi @BScanlon6 , Is your company on a paid subscription? If so, reach out to HubSpot support in-app via chat or email (question mark item...read more
Solved
FourFold_Sltns on October 17, 2025
Hello, I'm hoping someone can help me follow best practices with a specific use case. Per I'm planning to set up a subdomain as my org's primary sending domain - something like mail.brand.com. This seems to be the recommended way to go for m read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 17, 2025 12:53
Hi @FourFold_Sltns , As far as I know, you can't have it both ways – you need to connect and authenticate the domain you want to send from. ...read more
Solved
LMerx on October 16, 2025
Hi there, is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)? As you can see on the 2nd screenshot, it says "no templates available". Thank you Community and best regards, Lisa read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 16, 2025 05:31
Hi @LMerx , No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-...read more
KimRogers on October 02, 2025
I'm wondering if anyone else is having major reporting issues for email open rates. For the past 6 weeks, all of our marketing emails are showing 90–100% open rates, including long-standing member lists that historically averaged 30–40%. Some read more
0 upvote
1 Reply
Community Manager
October 03, 2025 14:36
Hi @KimRogers , Thank you for posting to the Community! I'd like to tag in some of our Top Contributors to see if anyone else has experienced a ...read more
Solved
Deep_Kwatra on October 02, 2025
Hey folks, I have created a report on Workable leads- daily updates & sharing it with team via email (Csv xls xlsx) options, Can we share the data that will be delivered as a table in the body of the email instead of downloading the excel file? read more
Accepted solution
Contributor
October 09, 2025 14:41
As mentioned, right now HubSpot doesn’t let you deliver a scheduled report as an inline table in the body of an email — it only supports sending a CS...read more
Solved
CSwanepoel9 on September 25, 2025
We have set up our DNS previously and been able to send emails from our own domain. We have found out this has stopped working and emails are being sent from Hubspot gibberish email addresses. It ios very annoying as was working fine and at no point read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
September 25, 2025 04:25
Hi @CSwanepoel9 , Your first step should be to reauthenticate according to these instructions: https://knowledge.hubspot.com/marketing-email/...read more
Solved
harrisonM on September 18, 2025
Anyone here found a solid tool for email enrichment lately? Looking for something that’s actually accurate (not just marketing fluff), affordable, and doesn’t require a 6-month contract. Curious what’s working for you all.
0 upvote
2 Replies
Accepted solution
Member
September 19, 2025 18:37
Hey OP, I’ve been through this rabbit hole recently. Tried a bunch of enrichment tools and here’s my honest take: FullEnrich → Honestly the b...read more
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