Email Deliverability

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Solved
DCorr on February 01, 2023
I'm interested in knowing what percentage of your contacts are unengaged? I don't have any data or benchmark to measure my company's contact list performance (BtoB), so I am hoping the community can help.
2 upvotes
3 Replies
Accepted Solution
Key Advisor | Platinum Partner
February 01, 2023 14:31
Hey @DCorr , thanks for reaching out! This is a really good question. I have some thoughts below, but I'm tagging in some other experts for their th...read more
LRhatigan on February 01, 2023
Hi folks, I send monthly emails to my customers, and this month they have told me that they are getting the messages 'The linked image cannot be displayed'. It appears to work on gmail addresses, but not on others. Any ideas?
0 upvote
1 Reply
Community Manager
February 01, 2023 15:24
Hello @LRhatigan I understand that you are currently seeing some error messages related to the image. Is this an outlook account? Usually, this ...read more
MEricson0 on January 31, 2023
Hi, Anybody knows how to add a mail recipient to existing maillists. Do I need to export, add the new maillist and then upload?
0 upvote
1 Reply
Hall of Famer | Partner
January 31, 2023 04:49
Hi @MEricson0 , The necessary steps depend on the type of list you're working with. You can find instructions here: https://knowledge.hubspot...read more
MElliott8 on January 26, 2023
We do marketing on behalf of members of our consortia. When a new member comes on board and we sync their client lists into Hubspot (usually between 1K-100K records), we want to validate those emails before we send our first email campaign to those read more
Hall of Famer | Partner
January 26, 2023 21:27
Hi @MElliott8 , HubSpot hosted a custom automation masterclass on this topic last year: Email Validation using Kickbox "you'll learn h...read more
Solved
jtoohey on January 25, 2023
Is there a way to send email to email addresses uploaded from a spreadsheet without using/changing the primary email for existing contacts?
0 upvote
3 Replies
Accepted Solution
Contributor
January 25, 2023 13:09
As far as I know, sending email to secondary email addresses is not possible right now, there is a request here https://community.hubspot.com/t5/H...read more
Solved
HDelaloye on January 19, 2023
Hi, Apple's privacy policies make it very difficult to do cleaning. We can no longer base our cleaning on the last engagement, the last email opened etc. How is it still possible to do qualitative cleaning of unengaged customer without removin read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 19, 2023 07:02
Hi @HDelaloye , In my opinion, it's not possible anymore to rely on open data at all, due to the changes in iOS. @HDelaloye wrote: ...read more
Solved
KaKaRoT on January 19, 2023
Hi, I have one email which is automated for the form submission. After doing a few tests I'm able to receive the automated email in my inbox. However, when I see the email in my inbox it says unverified email as below. Can anyone hel read more
Accepted Solution
Hall of Famer | Partner
January 19, 2023 05:53
Hi @KaKaRoT , What's your email service provider / email client? This looks like a message that is created by your email service provider / em...read more
Solved
AVashisht on January 18, 2023
Can anyone tell me how can a Super Admin give access to edit the locations and footer in order to send marketing email?
1 upvote
1 Reply
Accepted Solution
Key Advisor | Platinum Partner
January 18, 2023 05:46
Hey @AVashisht , thanks for reaching out! It looks like someone has asked this before : "In order to edit the footer and office locations, ...read more
Solved
JBanks on January 17, 2023
I've noticed that there are a large number of contacts in my HubSpot database whose 'Email Hard Bounce Reason' became 'Other' as soon as they were uploaded to the system. I'm unsure why this could be, as surely HubSpot won't know if the email bo read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 17, 2023 08:42
Hi @JBanks , If you haven't sent any emails to these contacts, I'd assume they're global bounces: ' a hard bounce for a permanent reason acr...read more
InnaSabada on January 12, 2023
There are many ways to optimize email marketing campaigns. But none of them play such an important role as ensuring high deliverability. What is email deliverability? Email deliverability is when an email successfully reaches a person read more
1 upvote
1 Reply
Community Manager
January 13, 2023 15:18
Thank you for sharing this content with our Community @InnaSabada !
jzhu4 on January 03, 2023
Our company is using workflow to send emails when matching the rules, however recently almost all workflows have errors with "There was an issue sending an email to this contact.", and there is no more information about this error. Need help ASAP.
0 upvote
9 Replies
Hall of Famer | Partner
January 03, 2023 08:32
Hi @jzhu4 , Live chat is not always available. If it isn't, you can request a call back or send an email. Best regards!
Solved
TZielinski on January 02, 2023
I have an imported list of 165 recipients. Will that list be on Bcc when I send out the email campain from Marketing?
0 upvote
2 Replies
Accepted Solution
Participant | Platinum Partner
January 02, 2023 22:06
Hi @TZielinski Email from Marketing considers each contact as a separate email & sends each email separately. So to answer your question, ...read more
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