Hi Team, This is a time-sensitive issue. We are using HubSpot CMS Membership for end users to log in to our company’s portal. Currently, we allow users to update their communication email via a form by capturing it in a custom email field whic Leer más
We're having issues whenever we connect our email sending domain to HubSpot. We aren't able to send to certain email domains using normal emails (gmail) if we connect our domain to HubSpot's email sending domain. However, when we take the HubSpot r Leer más
Something doesn't sound right in your DNS. This type of work would require someone to have access to review your account(s). I would recommend reachi...Leer más
I understand open rates are calculated by a 1x1 invisible image referred to as a pixel loading, or if the user clicks a link. What about someone that opens or previews an email in Outlook and never loads images or adds to a safe sender's list by cl Leer más
Hi @DaveDelVecchio ,
This is explained here: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-trac...Leer más
After importing contacts to my list I forgot to add the GDPR I agree terms = Yes. This caused (I believe) the send to fail marking recipients as unconfirmed. How do I resend to those contacts?
Hi @JDuranWELS ,
Just to clarify, there is no 'GDPR I agree terms = Yes' in HubSpot. If your email send was held back, then likely for one or ...Leer más
We have different lists to categorize our clients. Some clients are on more than one list. If we use those lists to send an email, do people who are on multiple lists receive multiple copies of the email? How do we make it so they only receive it on Leer más
Hi @Lannette ,
HubSpot automatically deduplicates lists when sending regular emails. If a contact is on multiple recipient lists in an email s...Leer más
Hi, I'm wondering what would be the best option to send customer newsletters also to internal staff so that their opening and clicking the email wouldnt mess with the statistics. Internal stakeholders want to keep up with the customer communicat Leer más
Hi @Tammenkoski ,
I see two options here. Option one would be to simply send the email twice as separate sends – one to customers, one to in...Leer más
Hi, I am currently trying to set up email sending domain with HubSpot. I bought the domain on Porkbun, but HubSpot says that there is smth wrong with DNS records every time. I checked all the possible guides, deleted all current records, but hubspot Leer más
Hi @amandamurphy202 ,
It sounds like there might be a misconfiguration with your DNS records in Porkbun. Here are some best practices to trouble...Leer más
Hi smart people, One of the bosses is asking whether we need Mailchimp. When hiring new employees, we plan to send out forms created in HubSpot via email. These emails will also include seven documents requiring signatures, office rules, and other Leer más
Hi @Thomas_Oreskov
have you consider any Document Signing app
like PandaDoc, Docusign or Oneflow
any of these are great options that integra...Leer más
Hello HubSpot community, this week I had a case where one of our client's users was not receiving any form submission notifications. We later contacted their IT department and asked them to allowlist the IP address and email address so it would n Leer más
Hey @CAltindas , happy Monday!
Currently, HubSpot typically sends notification emails only once and does not automatically retry sending if ...Leer más
Hey HubSpot community! I'm interested in how do you measure inbox placement for your email campaigns? How do you know which emails landed in the promotions side and which landed in the primary inbox?
It's impossible to track emails' exact delivery without direct access to the recipient's inbox. A solution is to use email deliverability tools ...Leer más
Hello, I'm seeking advice on improving email deliverability for our hosting service, Onlive Server. Since integrating our email campaigns with HubSpot CRM, we've noticed a significant drop in deliverability rates, which is concerning as email commu Leer más
I moved this over to the Email Deliverability section of the community. Hopefully, this will get you more views for your question.
Best,
Jayc...Leer más