Hi, I'm wondering what would be the best option to send customer newsletters also to internal staff so that their opening and clicking the email wouldnt mess with the statistics. Internal stakeholders want to keep up with the customer communicat read more
Hi @Tammenkoski ,
I see two options here. Option one would be to simply send the email twice as separate sends – one to customers, one to in...read more
Hi, I am currently trying to set up email sending domain with HubSpot. I bought the domain on Porkbun, but HubSpot says that there is smth wrong with DNS records every time. I checked all the possible guides, deleted all current records, but hubspot read more
Hi @amandamurphy202 ,
It sounds like there might be a misconfiguration with your DNS records in Porkbun. Here are some best practices to trouble...read more
Hi smart people, One of the bosses is asking whether we need Mailchimp. When hiring new employees, we plan to send out forms created in HubSpot via email. These emails will also include seven documents requiring signatures, office rules, and other read more
Hi @Thomas_Oreskov
have you consider any Document Signing app
like PandaDoc, Docusign or Oneflow
any of these are great options that integra...read more
Hello HubSpot community, this week I had a case where one of our client's users was not receiving any form submission notifications. We later contacted their IT department and asked them to allowlist the IP address and email address so it would n read more
Hey @CAltindas , happy Monday!
Currently, HubSpot typically sends notification emails only once and does not automatically retry sending if ...read more
Hey HubSpot community! I'm interested in how do you measure inbox placement for your email campaigns? How do you know which emails landed in the promotions side and which landed in the primary inbox?
It's impossible to track emails' exact delivery without direct access to the recipient's inbox. A solution is to use email deliverability tools ...read more
Hello, I'm seeking advice on improving email deliverability for our hosting service, Onlive Server. Since integrating our email campaigns with HubSpot CRM, we've noticed a significant drop in deliverability rates, which is concerning as email commu read more
I moved this over to the Email Deliverability section of the community. Hopefully, this will get you more views for your question.
Best,
Jayc...read more
I'm planning to use subdomains like marketing.codeninja.com or a separate domain like codeninja-marketing.com for email marketing in HubSpot. I want to ensure that this setup doesn't negatively impact the reputation or credibility of my main dom read more
Hello dear community, I'm posting this here in hopes of getting some insight into an issue with our opt-in e-mails. The Support wasn't very helpful. We have a form and landing page where people can request a whitepaper. The typical lead mag read more
Hello Karsten, Thank you for your reply and all the tips. I already figured that the reason could be also the fact that we merely have a starter ...read more
Hi everyone. For several months now we've been receiving web form submissions containing email addresses with only numbers. For example, "1112223333@vtext.com" and "4445556666@txt.att.net" (not real prefix part). Has anyone else been seeing this read more
Great question on how they're getting submitted, @MBaerbock . Have you looked into a sampling of them to see their original or latest source?
...read more
Hi HubSpot Community, I’m encountering an issue with my contacts. Some of them appear in the "Contacts" section, even though they haven’t filled out any forms or shown any interest in our company. These seem to be contacts generated from interactio read more
Hi @JAlfers ,
The first step would be understanding where exactly these contacts are coming from. You can do this by looking up which record a...read more
Dear Hubspot pros, I already spent hours of reading through Hubspot community entries and help pages but I am still confused. Maybe someone can help us. Our Problem: Since Feb 2024, our email address is transformed by Hubspot from info@domain. read more
Hi @philippmn , Thank you for sharing this feedback. I hear and feel the frustration you are sending. I'm sorry to hear about your experience re...read more
Hello, Recently I upgraded from a free Hubspot Account to a starter pack. With that came the necessity to authenticate my email domain. I was able to have Hubspot log in to my squarespace domain and get the process going. However it still had read more
Hi @Mhachmann , Completing the domain authentication setup is pivotal to ensuring that your marketing emails use a sending domain. Until and unless...read more