Email Deliverability

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Stephanle on August 02, 2022
Any recommended Solution Providers that has done the integrations for Sendgrid in HubSpot? Not sure if any agency has done that and could recommend to us?
0 upvote
2 Replies
Most Valuable Member | Elite Partner
August 04, 2022 02:44
Hi @Stephanle We may be able to help you with this and have done intergrations with similar systems. I'll DM you some details.
UltraViolet on August 02, 2022
Hi Everyone! I'm pretty new to Hubspot and trying to send emails using the marketing tools, or one on one,to various agents and managers for my daughter who is seeking new reps. I am sending them one at a time and personalizing them in the body read more
0 upvote
2 Replies
August 04, 2022 18:45
Well, this one may be above my paygrade. :). I've looked through the settings and think it's all right. Also, if I send an email to one of my own more
MRofe on August 02, 2022
We are having a hard time determining our SQL's from recent nurture email campaigns because the hubspot "opens" and "top engagement" people seem not to be accurate. For example, when you acually click on a person who has supposedly opened a bunch of read more
Community Manager
August 03, 2022 06:53
Hi @MRofe , Thanks for reaching out! I wanted to share this related thread and this thread where @karstenkoehler and more
ZPD1 on July 24, 2022
Hi My most recent email send has higher unsubscribe rate. This could be because the list is not very clean as I had expected it to be. I plan to clean it up, however, my unsubscribe rate is almost 2 %. Will the accounts' email send be suspended? Is read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
July 24, 2022 17:32
@ZPD1 a healthy unsubscribe rate is less than 2%, the limit in HubSpot is 5% I would recommend being very careful moving forward, spend time more
TW1 on July 21, 2022
Morning all. I am working on DMARC authentication for a few of our domains and want to make sure that I am not changing HOW that domain marketing manager sends emails from that domain. All I want to get out of this is the domain specific DKIM keys read more
0 upvote
1 Reply
Community Manager
July 22, 2022 13:02
Hi @TW1 , Thanks for reaching out! I wanted to refer you to this related post about configuring DKIM and DMARC, in addition to this more
CRoberts92 on July 19, 2022
Hey everyone, I just sent a highly personalized email to a prospect. A couple of hours went by and I logged in to his account and Hubspot prompted me to give a one time legal basis. Does anyone know if the email would have sent without the read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 19, 2022 21:35
Hi @CRoberts92 , Does the email show as sent on the activity timeline ? Does it appear in the sent folder of your personal inbox? If you more
Jennings_idns on July 19, 2022
I've created a form that is to be used by internal staff. It's when we have a new customer. They populate the fields and then the submission triggers an automated email with their login details. The issue is, every time they fill in the form it is read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 19, 2022 04:41
Hi @Jennings_idns , In the Options tab of the forms editor, make sure to check this box. This should solve the issue: Best more
BClay3 on July 18, 2022
My account was block for suspicious activity. this is the message. Some features will remain blocked We’ve noticed some unusual behavior in your account and access to some features across the platform will remain blocked. This is a final de read more
0 upvote
1 Reply
Hall of Famer | Partner
July 20, 2022 02:00
Hi @BClay3 , This knowledge base article explains why your email sending might be suspended: more
SAli837 on July 15, 2022
My problem is exactly what the subject says.. My emails are being sent and received by the prospects .. However I'm not receiving the response.. These are not automated or bulk emails rather 1 on 1 emails conversations.  
0 upvote
2 Replies
July 16, 2022 19:58
I have tested from my company accounts, those reply emails are showing in my email inbox outside hubspot but not in hubspot.
moleary on July 06, 2022
Hello, My organization is new to HubSpot - we're currently running on a free trial of Marketing Hub Enterprise and will transition to fully paid soon. At the moment, we're seeing a marketing email send limit of 5,000 per month. Does anyone k read more
Accepted Solution
HubSpot Employee
July 13, 2022 15:31
Hello @moleary ! All trial portals have a static limit of 5000 sends. At this time, this 5000 limit cannot be increase for trial portals. If more
cwell on July 06, 2022
ISSUE: USER EMAIL ACCOUNTS vs. DISTRIBUTION EMAIL ACCOUNTS ... Per The 6/29/22 Email as follows, "As we continue to keep the safety of your and your customer's data top of mind, we've updated our policy around Form Submission notifications. Sta read more
1 upvote
3 Replies
Participant | Diamond Partner
July 20, 2022 09:35
For the quick hits that don't need workflows to support, we create a HubSpot User for the distribution list, E.g., . When we more
JDePaz on June 28, 2022
Hi! We have this email workflow which consists of 5 emails with a 1-day cadence each. I noticed that whenever someone unsubscribes from the email series, Hubspot will still send them the next email and will consider it as a bounced email since it wi read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
June 28, 2022 10:39
Hi @JDePaz , Under Menu > Contacts > Lists, create an active contact-based list and filter for: Unsubscribed from all email is more
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