Email Deliverability

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GHunt5 on March 27, 2024
Situation below: Outreach.io AND Hubspot both sync to the SFDC field "Opt out of all email". In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC? Only want people who opted read more
0 upvote
1 Reply
Key Advisor
March 27, 2024 15:31
Hi @GHunt5 These HubSpot Subscriptions are only set by HubSpot, unless you are doing something fancy with API calls. I'm not familiar ...read more
gracelynmick on March 25, 2024
Hi HubSpot Team, In our account, we have internal notifications set up under the "options" field of each form. We switch these notifications weekly to ensure the correct sales team member is receiving these notifications. This week, when we swit read more
0 upvote
1 Reply
Hall of Famer | Partner
March 26, 2024 00:51
Hi @gracelynmick , Have you republished the form (click "Update") since the last change? If not, that change is sitting around in draft mode a...read more
AlleOtti on March 23, 2024
Hi guys, I have 2 lists with 100 email addresses each, I sent an email message 200 times, but my message was only read 40 times and the page was only opened 20 times. Now I would like to send a new email message to the 160 people who have not read more
0 upvote
3 Replies
Hall of Famer | Partner
March 24, 2024 02:07
@AlleOtti sure. Create list of contacts who opened: Clone email: Exclude list of contacts who opened: ...read more
FFoundation-R on March 21, 2024
Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn't in our budget. We are getting this message when sending marketing em read more
0 upvote
1 Reply
Hall of Famer | Partner
March 21, 2024 10:14
Hi @FFoundation-R , Email authentication requires a Marketing, Sales, Service or CMS Starter subscription, see here: https://knowledge.hubspo...read more
Solved
whitneyv on March 21, 2024
Sent an email yesterday to approx 7500 recipients around 11:15am. Some recipients did not receive it until 3:30pm, others not until past 6:00pm. Is there a reason an email would take this long to be delivered? I would love to prevent this in the fut read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 21, 2024 09:47
@whitneyv if the "Sent" time is strangely delayed, then I'd recommend reaching out to HubSpot support to confirm what's going on.
SMomo on March 21, 2024
My email address is showing no authentication in the inbox. The domain is hosted by Godaddy. How do I authenticate it? Any Suggestions?
0 upvote
1 Reply
Hall of Famer | Partner
March 21, 2024 04:26
Hi @SMomo , The necessary steps are explained here: https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot ...read more
RJRao on March 18, 2024
Hi, Is this possible to send resumes from the the HubSpot forms to email id. Currently, it is sending a notification email but I want the resumes in attachment only. Is this possible?
0 upvote
2 Replies
Key Advisor
March 19, 2024 08:44
Alternatively to what has been mentioned, Hubspot is not really marketed as an ATS (application tracking system) and depending on your needs of your ...read more
Solved
RBertsch on March 14, 2024
I set up a few drip campaigns and we have our email frequency set to a maximum of 1 email per contact, per day. If my workflow tries to send a contact an email on the same day as another workflow does it delay the overlapping email or does it just n read more
0 upvote
3 Replies
Accepted Solution
Member
March 14, 2024 16:40
Yes, the system will delay the second email and send it on the next available day.
boostmyemail on March 12, 2024
One instance I'm working in has seen a massive drop in reported opens from Chrome. It's happened twice now, and is happening out of the blue with no changes to cadence, list size or anything. It's a newsletter, so the only thing that changes is the read more
1 upvote
5 Replies
Most Valuable Member | Diamond Partner
March 13, 2024 12:50
@evaldas that's a very good possibility, there have been so many changes I imagine we'll continue to see variations in data like this.
Solved
UBAIDFLEXTRON on March 11, 2024
I am not able to select the emails which are in this list. This list contains 150+ valid and verified emails but can't choose any of them. Kindly help me.
0 upvote
7 Replies
Accepted Solution
Hall of Famer | Partner
March 11, 2024 03:00
@UBAIDFLEXTRON I didn't mean that you should enable them, I was asking if they were. If GDPR settings are enabled, that might result in contacts be...read more
BAdair7 on March 06, 2024
I can't find the email because I deleted it, but it's still sending to our contacts. I need it to stop sending ASAP. Any ideas?
0 upvote
1 Reply
Most Valuable Member | Diamond Partner
March 06, 2024 19:50
@BAdair7 since you have an enterprise subscription, I would contact HubSpot Support to have them investigate the issue directly. If the email is de...read more
LoraBergeron on March 01, 2024
We have a contact who marked one of our emails as SPAM. They are now requesting our emails and they wont go through to him bc of this SPAM flag. Is there a way to remove it? Please help!
0 upvote
8 Replies
Contributor
March 01, 2024 11:00
Ok, I will. Thanks so much for your help!
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