When looking at my past sequences, I go to look at the bounced contacts for that sequence to try and update those contacts. I am curious, what is the difference between "Finished" and "Error" that is stated next to the contacts? Is there a differenc read more
Hi @MRabassi , in that overview, you also see a description of the Status which gives you some more details. You can also click on the status, to se...read more
I have done research with Highspot and Hubspot and upon review, both platforms add a Bcc to record and track activity. However, Hubspot chokes when the HighSpot tracking email domain is added to the Bcc. I tested this many times and even test read more
No, it isn't that the email isn't sent, the email is logged in Hubspot, what fails to happen is that Hubspot stops tracking the Open and Clicks of th...read more
Just got a complaint from one user that he does not receive his "subscribed content". Looked over his "acitivty" and yes it was suppressed due to low engagement. Due to new email rules f.ex. from Apple... Won't most subscribers be put into the b read more
Hi @Tnt ,
Depending on your subscription, yes, you can define this centrally: https://knowledge.hubspot.com/marketing-email/what-is-graymail-...read more
Hello, Does anyone know how to stop hubspot from unscribing me? When I send emails from hubspot, I include my email in the list, my colleagues do the same with no problems at all, but mine keeps unsubscribing itself. For example, this morning read more
We're currently in the process of setting up HubSpot for our marketing emails, and I wanted to touch base with you regarding some DNS aspects in regards to our exchange based email. At present, our mydomain.com (example) domain lacks DMARC or DK read more
These are good questions.
HubSpot allows granular control on who can do what in the platform. For example, you could have 10 users in your Hub...read more
Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
@EKopec re-engagement campaigns can be very effective if you're content is aligned with where they are in the buyer journey - it can also be heavil...read more
Hello, We'd like to add a gmail group email address to "reply to" address of our marketing emails and connect that email adress to Hubspot so we can also follow up any replies in contact's activity tab. Is this possible?
We recently sent out a marketing email in HubSpot to a targeted list, all users with the same email domain. The report showed 100% delivery but after two days it was a 0% open rate. We personally reached out to one of the contacts to ask if he recei read more
Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more
Thank you for the additional details @JCat95 , I can confirm there have been some strange issues arising related to recent changes with sending emai...read more
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with con...read more
I am just curious if any other marketers have noticed a significant decline in email open rates starting in February 2024. What are your observations as to why? I'm trying to understand if there's an overall decline in open rates for B2B emails.
Our latest 6 weeks of sends (3 individual emails) to b2b orgs have seen a large decrease. We usually sit around 30% and now we are less than 20%. not...read more