Email Deliverability

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Circu5 on November 28, 2024
I have a group of almost 600 marketing contacts, that I want to send a bulk/mass email to. However, when it comes to the "Send of schedule" tab, the "Estimated recipients" area of the page states that around 574 of these recipients "won't be include Beitrag ansehen
0 Likes
5 Antworten
Berühmtheit | Partner
November 28, 2024 10:31
@Circu5 it looks like you're on a paid subscription and you're experiencing buggy behavior – I'd recommend reaching out to HubSpot support directly...Beitrag ansehen
Gelöst
Elison99 on November 26, 2024
Hello, My company is updating it's list of sub processors and needs to inform customers about that as per GDPR. We've had deliverability issues in the past and I'm concerned that HubSpot won't let me send this email to all of our customers. Legall Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 26, 2024 06:22
Hi @Elison99 , The only way to send emails to all contacts, regardless of whether they're fully unsubscribed, is through the paid add-on for t...Beitrag ansehen
Gelöst
dimitreliasb on November 12, 2024
I have several users who either did nto realize they had unsubscribed or want to be added back on to receive cimportant communications which is great. However if they are "unsubscribed" they do not receive emails coming from HubSpot correct? So how Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Stratege/Strategin | Partner
November 12, 2024 11:38
Hi @dimitreliasb , I would probably just opt them back in manually as I can't imagine that this will occur for lots of Contacts. ...Beitrag ansehen
Gelöst
ISmolin on November 04, 2024
Good day, colleagues, We would like to check why all of our contacts (9000+) are being added to the bounced list. I believe they are being added there even when they receive our email. My colleague emailed a friend about something from our comp Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 04, 2024 12:28
@ISmolin well, that list is filtering for the opposite of what's it's supposed to do. If the hard bounce reason is unknown, it means there is no ha...Beitrag ansehen
Gelöst
HAmalfi on November 01, 2024
How can i solve that my hubspot account no longer will send emails. We had a notification rhat we had too many hard bouncbacks, so we cleansed our data but we still cant send. Please advise? Thanks HAmalfi
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
November 01, 2024 10:56
Hi @HAmalfi , What exactly is the notice that you're seeing in the email marketing tool? If you're on the free tools and it says that the susp...Beitrag ansehen
Gelöst
MarlaM3y on Oktober 31, 2024
Has anyone else experienced a decline in open and click-through rates since Q1? We moved from Pardot to HubSpot earlier this year, and our metrics were stable at first. However, since launching our initial HubSpot campaign in February, both OR and C Beitrag ansehen
1 Likes
6 Antworten
Akzeptierte Lösung
Koryphäe | Elite Partner
November 05, 2024 11:28
Hey there @MarlaM3y and welcome to the Community! In addition to what @ScottPennwood offered, and the solutions listed from @BérangèreL , I also...Beitrag ansehen
Gelöst
aharnett on Oktober 30, 2024
Hi, I have an EDM in my drafts where i have rounded the edges on all images and I have green ticks in the text. When I test emailed the green ticks become black in mobile and the rounded edge images become square on desktop. Can anyone please advis Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Stratege/Strategin | Partner
Oktober 31, 2024 02:35
Hi @aharnett , Many variables can affect this, including how the email was constructed (what framework was used, how complex the layout is, etc)...Beitrag ansehen
Gelöst
LKoz on Oktober 30, 2024
We have contacts that Hubspot is suppressing per its rule around unengaged contacts. But weeks or months later, after Hubspot makes this determination, some contacts see our digital ads, click thru, and fill in our web form. At that point, is the co Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 31, 2024 02:17
Hi @LKoz , The choice to suppress unengaged contacts is one that you can make for each email (in the Sending tab). Persona...Beitrag ansehen
Gelöst
AIStudios on Oktober 25, 2024
Hi, we have just sent out a marketing email, and the sent-by info in the subject line - which earlier was nicely showing our company name - shows our Hubspot email address + the reply to our real email address is not working. The test email on the 2 Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 25, 2024 07:26
@AIStudios if it has worked until now, unfortunately that was not by design or you were potentially on a free trial for what's otherwise paid funct...Beitrag ansehen
Gelöst
OVimetra on Oktober 22, 2024
Tengo un problema que no sé si puedo resolver de alguna manera y qué tampoco entiendo muy bien a qué se debe. Tengo la herramienta gratuita de Hubspot y la utilizo para varios formularios que tengo en la web (descarga de documentos) así cómo para e Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 22, 2024 05:01
Hola @OVimetra , Si estás usando el CRM gratuito, entonces desafortunadamente no, no hay nada que puedas hacer. HubSpot utiliza sistemas para ...Beitrag ansehen
HopmogWebmaster on Oktober 17, 2024
problem is that a recent marketing email was sent out and all contacts with an Apple email account have received a Hard Bounce and so will no longer receive any of our emails. The reason given was Rejected by recipient's email security filter P Beitrag ansehen
0 Likes
2 Antworten
Mitglied
Oktober 21, 2024 14:00
I've not had any feedback on un bouncing those of our members who have been hit by this. It appears that a link we had in the email allowing members ...Beitrag ansehen
Gelöst
Robinson-Olsson on Oktober 14, 2024
Some of us are getting our eDM's showing as sent from @bf02x.hs-send.com for example. We are definitely a paid account and it looks like spam to recipients and is sending a lot of our eDM's into client's spam. Any ideas how we can get it to sho Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 15, 2024 00:19
Hi @Robinson-Olsson , The type of email sending address you're sharing is what HubSpot is using when no email sending domain is connected. ...Beitrag ansehen
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