Good morning, We are sending several marketing emails trough a Ticket workflow, however, as I can see in the logs, sometimes the email failed to send to 1 or all. Going trough the Action log I can check if the Marketing email failed, but I was w read more
I've noticed an issue that's been happening for around the last week. A new contact is created via a form submission on our website, they receive the email from the form and the next email is immediately seen as "suppressed due to low engagement" read more
Hi, I wanted to release a list of new email marketing subscriptions but unlike other software, Hubspot is not at all intuitive to release such a list. Did you experience the same need? Hubspot should add this feature.
Hoping someone can help me here or at least relate to this scenario. In the past few months, I've noticed our email hard bounce rate has more than DOUBLED, and 90% of the hard bounces are due to "Unknown User." The majority of these bounces are stem read more
I'm a new HubSpot Sales user. I am experiencing an issue where attachments are stripped out of my Outlook 365 email when linking to HubSpot Sales for tracking and logging activity. It also strips out the company logo graphic in my email signature. T read more
Hi, I have Marketing Hub Enterprise edition and I am having an SPF Fail in all the campaigns I send. Here I send a print: My SPF record contains this: v=spf1 include:2960453.spf08.hubspotemail.net include:bf08x.hubspotemail.net include:mai read more
Hi everyone, Having used HubSpot for a few months now, I have noticed that the emails I am sending out are receiving 1/3 of the average deliverability rate according to the industry standard. We make sure that our emails do not include spam read more
Anyone have any idea regarding the details of how the time zone sending works? Say I want to send an email on Nov 3 at 10am, but because I'm waiting on content it's already 10am on Nov 3 when I send it. Does it then send automatically to every time read more
Hello, My company is trying to set up a "compliance copy email" to be BCC'd on all outgoing marketing email blasts. I see that we have to consider the volume of these email blasts, i.e. thousands of emails can get sent to this inbox in an instan read more
We are planning to run a pilot re-engagement campaign to send a re-engagement email to about 460 contacts that are approaching unengaged status.
The question I have, if we can assume that most of these contacts are either graymail contact read more
Hi everyone, I might be reading the documentation in a wrong way... but I am suprised that I do not find any way to configure a Custom Email Provider like Mailgun. Is there a way to bring you own Email Sending Provider to increase Email De read more
Hello there, we recently started having some troubles with our sequence emails from HubSpot. Prior to Oct 11th, we were getting great engagement rates (opens/clicks/replies) and then after Oct 11th everything changed. We went from an average cl read more