Email Deliverability

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Solved
NTeuscher on February 20, 2024
I have the Starter package and am trying to set up my primary domain (e.g. aplosanalytics.com) for the website/blog/landing pages and then use a subdomain (e.g. emails.aplosanalytics.com) for email marketing. I cannot figure out how to do that. By d read more
0 upvote
2 Replies
Accepted Solution
Member
February 21, 2024 15:59
Thank you for the link. That worked after I had disconnected my current email sending domain. Here's another community link on that topic: https://c...read more
Solved
JSamuel85 on February 20, 2024
Hi, we have a save the date email that has not sent to all we selected. Is this to do with our GDPR settings?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 20, 2024 09:50
@JSamuel85 the contacts would need to be opted into the subscription type that you chose in the settings tab in marketing email editor: https://kn...read more
Solved
MHuggins0 on February 15, 2024
I am on the free plan, and I have connected my email so that I can send marketing emails. It seems that the majority of the emails sent have ended up in the recipients spam inboxes. How do I improve the deliverability, or make changes so that the read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 16, 2024 00:19
@MHuggins0 essentially, yes, however HubSpot doesn't put it that way, of course. Authentication is a paid feature and unauthenticated emails have a...read more
Solved
oamberg on February 15, 2024
Hi, I have some trouble trying to receive emails from the clients that register from my shopify website. I have a page named contact where they can put their informaions + a question, and i am supposed to receive it on my support email that I also read more
0 upvote
1 Reply
Accepted Solution
Contributor | Partner
February 15, 2024 09:08
Hi @oamberg , let me clarify, So you want to receive an email when someone else signs up on your website? Why don't you do that from Shopify, rat...read more
Solved
CSimpson2 on February 14, 2024
Hi everyone! I want to purchase a list of prospects through a company called InfoUSA to reach out to new homeowners in my targeted area. How can I legally email them if I don't have their consent to email them?
0 upvote
4 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
February 14, 2024 10:42
@CSimpson2 I would also highly advise against a purchased list for email marketing. If you want to target new homeowners in your area, you mi...read more
DHyett on February 13, 2024
A portion of all our email campaigns soft bounce with the following error: Rejected by recipient's email security filter FILTERED 550 5.4.1 Recipient address rejected: Access denied. How can I stop this? Is there a setting that is preven read more
0 upvote
4 Replies
Participant | Elite Partner
February 16, 2024 10:18
Hi I am experiencing the same issue and have all authentication setup in hubspot. Is there any reason why their email domains are still flagging our ...read more
SRogers4 on February 09, 2024
Hello! I am fairly new to HubSpot, as we just switched from Pardot. We are Marketing Enterprise customers. We have imported all of our lists from Pardot/Salesforce (that have always worked, no problem) and have begun multiple email campaigns. Ou read more
0 upvote
1 Reply
Key Advisor
February 10, 2024 08:49
How large is your database that you migrated over? Depending on that size, did you perform an IP warming campaign since you are now sending from a ne...read more
Solved
Swadhin_Ghosh on February 09, 2024
I am having some trouble sending emails using workflows
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 09, 2024 06:48
@Swadhin_Ghosh I'd recommend following the exact same suggestion as shown in the screenshot 😉 This is a case where the information is not shown ...read more
Solved
GCatoni on February 08, 2024
Bonjour, j'utilise Hubspot pour envoyer une newsletter hebdomadaire depuis + d'un an Le taux de réception est systématiquement > 99,9% Sauf sur l'envoi de ce jour où toutes les adresses Gmail de ma cible sont tagguées "Rejetés temporaire read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 08, 2024 07:58
Bonjour @GCatoni , Google a récemment introduit de nouvelles directives concernant les courriels : https://blog.google/products/gmail/gmail-s...read more
Solved
NGacem on February 07, 2024
Bonjour à tous, j'aurai besoin d'aide, lorsque je modifie une adresse mail d'un contact d'une séquence en cours, celui-ci continue à recevoir les mails sur l'adresse mail précédente, et non sur l'adresse mail que j'ai modifié à la main. Quelles read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 07, 2024 05:16
Bonjour @NGacem , Lorsque vous créez une séquence, vous planifiez essentiellement les e-mails à l'avance. Pour vous assurer que la nouve...read more
abcd2 on February 06, 2024
I've encountered a possible bug. I attempted to send an email to a contact but I am getting the error "There was an issue sending an email to this contact. This recipient looks invalid. Previous sends to this address have bounced." I've never sent read more
0 upvote
9 Replies
Member
February 12, 2024 12:57
@PamCotton any follow up? It seems like only Hubspot internal can resolve this issue.
Solved
reapandsow on February 06, 2024
With all the new email authentication updates that just happened, I'm wondering if it's best to use another domain to send email from other than my primary domain. I understand that it can be better so your primary domain doesn't get blocklisted fro read more
0 upvote
1 Reply
Accepted Solution
Participant | Gold Partner
February 06, 2024 12:13
I got a good response on Slack from the same question that I wanted to share here and that is to use the same domain. And if your sending from say MS...read more
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