Email Deliverability

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Solved
JKElwell on July 31, 2024
Hi - We typically send all our marketing emails from a generic business email ( hello@lindywell.com ). We'd like to start switching up the sender to be more personal and hopefully improve enagement. If we switch to sending from {name}@lindywell.co read more
0 upvote
1 Reply
Accepted solution
Top Contributor
July 31, 2024 17:23
Hi @JKElwell , Provided you're keeping the same domain this shouldn't impact your deliverability at all. Only thing to monitor is if you're a...read more
Solved
JLetellier on July 30, 2024
Good Morning HS Community, We've come across some contacts that are causing some soft bounces in our emails. Consequently, having an impact on our bounce rates. However, these contacts could eventually become elligible once again for our emails, read more
0 upvote
1 Reply
Accepted solution
Member | Partner
July 31, 2024 04:15
Hi Jason, If you go to the email you sent and select receipiants, you can see the 'soft bounced' reason. If you go to the bottom of this kno...read more
Solved
CYapici on April 25, 2024
We have multiple automated emails that are sent upon form submission. We have been receiving these errors and now it is getting out of hand. The error is that HubSpot keeps trying to send automated emails, before the users verify their mail addres read more
Accepted solution
Hall of Famer | Partner
April 25, 2024 10:07
@CYapici yes, this is indeed the best practice for workflows in portals with enabled double opt-in 🙂
Solved
AKhan74 on July 13, 2023
Hi all, I'm looking at an organization that has set multiple email addresses to do email outreach. E.g. John Smith sends marketing/SDR emails from John.Smith@company.com JSmith@company.com Smith_J@live.company.com John.Smith@live.company.co read more
Accepted solution
Hall of Famer | Partner
July 14, 2023 00:15
Hi @AKhan74 , If all these email addresses belong to the same root domain (@ company .com), I don't see how having multiple addresses would ha...read more
Solved
AMarealle on March 21, 2023
Dear All I'm currently cleaning our mailing list with a free CRM, but facing an issue with Hubspot rules. background: We have a list of 400+ email addresses that we've gathered from events the business has hosted over the years, but they don't ha read more
1 upvote
4 Replies
Accepted solution
Recognized Expert | Partner
March 21, 2023 08:52
Hey @AMarealle , thanks for reaching out! HubSpot is huge on email deliverability, so it is crucial that the contacts you're emailing have val...read more
Solved
KaKaRoT on January 19, 2023
Hi, I have one email which is automated for the form submission. After doing a few tests I'm able to receive the automated email in my inbox. However, when I see the email in my inbox it says unverified email as below. Can anyone hel read more
Accepted solution
Hall of Famer | Partner
January 19, 2023 08:53
Hi @KaKaRoT , What's your email service provider / email client? This looks like a message that is created by your email service provider / em...read more
Solved
JFAN5 on October 05, 2022
Hello, I want users to be able to receive password change/download invoice emails etc. when corresponding action is triggered on website. I know there is transactional emails add-on, but is this the only way? Does it have something with workflow read more
Accepted solution
Key Advisor
October 05, 2022 10:18
What you are asking for isn't possible without the addon. Even if you disable GDPR settings to manage that manually Hubspot will still respect opt-i...read more
DJayagoda on April 20, 2022
Email Deliverability: Best Practices for Reaching the Inbox Watch On Demand Join us on Tuesday 10th May at 2pm BST Marketers spend a lot of time drafting copy, designing, and crafting enticing email subje read more
HubSpot Employee
October 13, 2022 16:24
Hello again! I'm wrapping up the set of questions from the Nordic Upskill Webinar. Regardless of the webinar that you attended or viewed, the Q&...read more
Solved
MMorrill2 on March 08, 2022
My team is new to the HubSpot platform and we are looking to do some list cleaning. We recently had an email go out that had a really high bounce rate. I went to the HubSpot Marketplace and found NeverBounce. I was wondering if anyone here had any e read more
0 upvote
2 Replies
Accepted solution
HubSpot Product Team
March 08, 2022 13:02
Hello @MMorrill2 , List validstion vendors like Neverbounce and Kickbox can be a great tool to avoid bounces that are caused by sends from in...read more
Solved
mkarsten on August 24, 2021
When working with auto replies, we get information about contacts being out for extended periods of time because of maternity/paternity leave, extended vacations, sabatical, etc. I'm trying to figure out a way to put the contacts in a holding patt read more
Accepted solution
Hall of Famer | Partner
August 24, 2021 23:41
Hi @mkarsten , I would work with a custom date property here, e.g. Contact unavailable until (date) . You could then create a list with one c...read more
Solved
JTengstrom on January 19, 2021
I created my first email campaign today. 1 person clicked on the 'unsubscribe' link. I would like to know how this is handled? Do I need to manually remove the email address in question? If so, how will I remember that I removed it once before? read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
January 20, 2021 14:20
Hi @JTengstrom , Exactly. If you want to better understand the mechanism, you can always create a test contact, opt that contact out manually ...read more
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