Email Deliverability

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Solved
STanaka on March 01, 2025
The automatic sending email set in the workflow will be sent to those who are excluded from the conditions. I would like to set the workflow to restart from the beginning after a certain period of time after the workflow is finished. How can I do t read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 01, 2025 15:12
Hi @STanaka , This depends entirely on what exactly the list filter criteria are and how long that period of time is. Generally, if you ...read more
Solved
ADoherty5 on February 18, 2025
Hello, I have just set up a workflow for our customers who sign up to our webinars, they will automatically recieve and email with the webinar link within the confirmation link. However, before this was set up, we had individuals who will have alr read more
0 upvote
16 Replies
Accepted solution
Hall of Famer | Partner
February 18, 2025 06:27
@ADoherty5 as I suggested then, "the wrong property might be on the form or the options might not be up to date." That solves the case then? ...read more
Solved
Iscrisvesu on February 13, 2025
Hi, I would like to understand how I can add in the workflows 2 days of delay but not send the email on the weekend but from monday to friday.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 13, 2025 08:46
Hi @Iscrisvesu , One option would be to use the workflow working hours: Delays will continue 'running' outside of working hour...read more
Solved
cquintero14 on July 05, 2024
Hi, I want to add a parameter to my workflows so that emails are not sent to hard- and soft-bounce contacts. What is the best combination? I know there is a property to identify these addresses, but how can I prevent them from being enrolled in read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
July 05, 2024 17:48
Hi @cquintero14 while there isn't a property for soft bounces as @karstenkoehler mentioned, you can often identify them by combining two properti...read more
Solved
ATiwari246 on February 29, 2024
Hi, I've created a test workflow, and it seems to be working fine as it shows no alerts. When I test it on the HubSpot platform, it displays the exact result I require. However, when I integrate it into an email campaign, nothing happens, and I d read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
March 12, 2024 15:21
Hi @ATiwari246 , Here's how your workflow should be designed: Enrollment would be based on the fact, that the email was sent to the contac...read more
Solved
KJavier on August 01, 2023
Is it possible to add a day and time delay simultaneously? I am trying to add a 7-day delay to an email through a workflow but I'm also hoping to set it up to a time (based on contact's local timezone). Would adding a delay in day and an additio read more
1 upvote
6 Replies
Accepted solution
Participant
August 02, 2023 12:09
Hi there! I have achieved this before by adding a time delay step for "Delay 7 days" and then adding a step that says "Delay until specific time" wit...read more
Solved
TPage3 on July 11, 2023
I have workflows defined for various stages of Deals. At some stages, I automatically send an Email to clients, where I need to attach a file for them to either fill in or review. I have read somewhere that I needed to upload the file to the File read more
Accepted solution
Most Valuable Member | Diamond Partner
July 12, 2023 08:55
Hey there @TPage3 . Like @kvlschaefer , I operate under the teaching that links are better than attachments, for several reasons. Links are tr...read more
Solved
MElliott8 on January 26, 2023
We do marketing on behalf of members of our consortia. When a new member comes on board and we sync their client lists into Hubspot (usually between 1K-100K records), we want to validate those emails before we send our first email campaign to those read more
Accepted solution
Hall of Famer | Partner
January 27, 2023 00:27
Hi @MElliott8 , HubSpot hosted a custom automation masterclass on this topic last year: Email Validation using Kickbox "you'll learn h...read more
Solved
mkarsten on August 24, 2021
When working with auto replies, we get information about contacts being out for extended periods of time because of maternity/paternity leave, extended vacations, sabatical, etc. I'm trying to figure out a way to put the contacts in a holding patt read more
Accepted solution
Hall of Famer | Partner
August 24, 2021 23:41
Hi @mkarsten , I would work with a custom date property here, e.g. Contact unavailable until (date) . You could then create a list with one c...read more
Solved
ibueno on July 12, 2021
Hello, I was wondering if there is a way to send automated emails on a ticket-based workflow to only specific emails associated with the ticket and not all associated contacts. We normally associate multiple contacts of people involved with the ti read more
4 upvotes
2 Replies
Accepted solution
Hall of Famer | Partner
July 12, 2021 13:47
Hi @ibueno , By default, this is unfortunately not possible. In a ticket-based workflow, HubSpot will send communications to all contacts asso...read more
Solved
KeyWestScott on March 02, 2021
There has to be someone that has had this problem, AND found a way around it.... We have a standard customer service email account, that customers interact with us, via a Hubspot form and that form sends an INTERNAL email. This account is read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
March 03, 2021 11:42
Hi @KeyWestScott , Glad we're talking about the same thing! Any solution would live outside of HubSpot. Taking the example of Google Wor...read more
Solved
karanka on September 18, 2019
So, I have a workflow that has a series of 5 mailers. Now, I have to ensure every person in my mailing list gets those 5 mailers in either of the if/then scenario. So, I have ended up making a very messy but 'serving the purpose' workflow. I have as read more
0 upvote
4 Replies
Accepted solution
Key Advisor
September 23, 2019 08:45
@karanka Hi, I agree with @Zakiya , if you send us a screenshot of the WF it would assist in making sure. However, I can say in a high certaint...read more
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