I've created a form that is to be used by internal staff. It's when we have a new customer. They populate the fields and then the submission triggers an automated email with their login details. The issue is, every time they fill in the form it is read more

My company started a newsletter. However we realized most of the email were going to the recipients' spam folder. From the hubspost comunity, I understood that the issue is that we need to update our SPF record with the entry for the Hubspot server read more

Hi there, On a recent email marketing campaign, I recieved a notice on the HTML click map saying: "Certain click data for links and CTAs won’t be shown on the map for the following reasons: Using a media query to hide or change links and read more

Hi everyone, I'm not sure if this question was asked a lot but my workplace has a list of emails from customers that used our services in the past. All emails are gathered via. JotForm when the customer was asked to enter their email. There was no read more

Hello! I'm new on Hubspot Email marketing services. I sent many times a verification email to be checked as the currently email we are using. I receive the message that the verification email was sent, but I didn't find any email from Hubspot in tha read more

Hello, I've developed a landing page with a form to send an ebook. However, users don't receive the follow-up email and I can't figure out why. Is there something I can do? Thanks!

Hi, We use a hubspot form in our demo page, but we have a lots of spam mails.. Does Hubspot have any implementation for e-mail address validation which we can use? Captcha is not a solution for us, also we already use blocking specific domains or f read more

Hi, We had a very old email list and tried sending an email campaign to that email list. Unfortunately quite a few of them were invalid and because of that Hubspot has stopped the email campaign and quarantined all the email ids. Even valid ema read more

Hi, The emails we send from Hubspot Email Marketing contain our verified from address and via XXXX.XX.hubspotfree.net. Why does hubspotfree.net show up in mailed-by and signed-by along with an email from address? How can we remove it? We read more

Hi, I have inserted a url as link in my hubspot email which is https://wildwanderers.com. When I click on the url sent in my hubspot emails, the links refer to a very long "xxxx.xx.hubspotlinksfree.com/xxx/xxxx................................ read more

I have setup a couple email ccampaigns and sent them out. Each has uses an list of about 50 emails. It does not appear that any emails have been sent. How can I troubelshoot this?

I am using the Marketing email tools to send service-related mail to a small list (approx 150) of contacts who are active users of our company's products. The first mailer had 100% delivery but a very low open rate - by speaking to a couple of read more