Email Deliverability

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drkhatri on October 03, 2024
Context:- We are using contact personalize property for out email body which contains a html body. Questions: 1. I am sending emails using a custom Domain and emails are going to spam even though the domain is verified with DMARC, DKIM and SPF, Wh read more
0 upvote
1 Reply
Community Manager
October 03, 2024 16:55
Hey @drkhatri , thank you for posting in our Community. Regarding your emails going to spam, even with a verified custom domain, it’s often ...read more
Solved
EmilyRivera on August 29, 2024
Hi all - I think I (together with a fairly uninformed HubSpot support rep) am making this way more complicated than it needs to be. At least, it's way more complicated than any other CRM that I've connected to email in the past, even Salesforce. W read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
August 30, 2024 07:34
Hi @EmilyRivera I'm sorry you've gotten unclear information about how to manage your email sending domain. You're right, using a subdomain ca...read more
Solved
HMJB on August 28, 2024
Hello! I'm reaching out to any Hubspot support personel or fellow Microsoft 365 customers that can offer any advice. We use Microsoft 365 Exchange for email and Outlook with the Hubspot add-in. This add-in adds a hubspot email address in the Bcc fie read more
2 upvotes
7 Replies
Accepted solution
Community Manager
August 29, 2024 15:11
Hey, @HMJB 👋 I think your approach of working with MS Support is the best path forward. Our community is a peer-to-peer support community, and...read more
Solved
FCuffaro9 on August 17, 2024
Hi all! I have a problem with my emails; although I have registered 2 personal email addresses when I send an email the sender address (my address) appears different and strange (see pic below) and the replies to that email get lost and are not de read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
August 18, 2024 21:42
you're welcome @FCuffaro9 it could be because the domain is different, I'm not sure why it was working before and now it isn't - were you signed up...read more
Solved
SHäntzka on August 16, 2024
Hallo, ich hatte vor kurzem eine Mail an unseren Mailverteiler geschickt. Wir sind ganz frisch zu Hubspot umgezogen und wollten nun das erste Mailing verschicken. Unsere Kontaktliste kommt aus unserem alten CRM. Das hatte allerdings nur eine rudime read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
August 16, 2024 01:46
Hallo @SHäntzka , der Versand wird wieder abgebrochen, wenn die Bounce-Rate zu hoch ist – das lässt sich nicht umgehen und ist ein Sicherheits...read more
Solved
PKilla on August 07, 2024
Hi all I am new to hubspot! I have created a standalone ebook form for my lead magnet. I would like to use the 1 free follow up email feature to deliver my ebook in the email after the client fills the form. However, whenever I try to set it up read more
1 upvote
17 Replies
Accepted solution
Key Advisor | Partner
August 09, 2024 11:44
@PKilla Have you uploaded any files into HubSpot: https://knowledge.hubspot.com/files/upload-files-to-use-in-your-hubspot-content ?
Solved
ElkaHarps7 on August 02, 2024
Hello - A couple of contacts on a mailing list were not sent an email. They are all marked Marketing Contacts. They were also not on the list of "sent" and "not sent" under recipients. There are no unsubscribes, bounces, or spam reports for the emai read more
0 upvote
1 Reply
Accepted solution
Key Advisor
August 02, 2024 11:55
Hi @ElkaHarps7 When contacts are not receiving your marketing emails, this article outlines some common problems to investigate. If...read more
Solved
DSoetan5 on August 01, 2024
Hi, We're about send out some emails and noticed when testing that the links in the plain text version are quite long. This might be due to our Spam filter so just wondering how to fix this? Thank you!
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
August 01, 2024 09:08
Hi @DSoetan5 , This is expected behavior, out of the box. You can turn off marketing email tracking here if you want shorter links: https://k...read more
Solved
BUYVEST on June 26, 2024
Hi All, First thank you in advance for the assistance. We use Google Workspace for our emails, and i got a message at google that I have to setup my SPF records to ensure deliverability of the emails we send out. When I logged in to my domain read more
0 upvote
6 Replies
Accepted solution
Hall of Famer
June 27, 2024 07:16
you're welcome @BUYVEST I'm glad it was helpful and am here if you run into any questions along the way! no worries about the solutions, it ...read more
Solved
NFrazer on May 30, 2024
Can anyone shed light Out of Office replies are not being sent to the return email when we send our newsletter to 1600 of our contacts even though we know 20-30 are on holiday or moved jobs
0 upvote
5 Replies
Accepted solution
Member
May 31, 2024 11:34
If Out of Office replies are not being received when sending newsletters to your contacts, there could be a few reasons: Email Settings : Some em...read more
Solved
NTeuscher on February 20, 2024
I have the Starter package and am trying to set up my primary domain (e.g. aplosanalytics.com) for the website/blog/landing pages and then use a subdomain (e.g. emails.aplosanalytics.com) for email marketing. I cannot figure out how to do that. By d read more
0 upvote
2 Replies
Accepted solution
Member
February 21, 2024 15:59
Thank you for the link. That worked after I had disconnected my current email sending domain. Here's another community link on that topic: https://c...read more
DHyett on February 13, 2024
A portion of all our email campaigns soft bounce with the following error: Rejected by recipient's email security filter FILTERED 550 5.4.1 Recipient address rejected: Access denied. How can I stop this? Is there a setting that is preven read more
0 upvote
4 Replies
Participant | Elite Partner
February 16, 2024 10:18
Hi I am experiencing the same issue and have all authentication setup in hubspot. Is there any reason why their email domains are still flagging our ...read more
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