Email Deliverability

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ARomero64 on June 25, 2023
Sent a marketing email to a list of about 100 names frequently contacted via emails in Sales CRM. They have relationships with us. Content and Subject totally relevant. Recognize the sender. Checked and we are not blocklisted. Also checked and H read more
0 upvote
5 Replies
July 27, 2023 12:29
There's been an issue with gmail and mailchimp, I believe the same thing is happening with Hubspot newsletters: more
JWLprofiling on May 17, 2023
Ok I imported an email list from the wix platform, I was successfully email out to. 1.I set up a custom email list on hubspot, of 55 recipients from this list 2. Selected and added this list to recipients to send 3, Hit send 4. Ok I imported read more
0 upvote
2 Replies
May 17, 2023 10:49
Ok ty Tom will give this a go
BInsull on May 14, 2023
Hi there HS community, I have an issue with bouncing some emails. The issue is random doesnt happen all the time or to the same recipient email addresses. I get an error message that looks like this: I have successfully sent email to th read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 15, 2023 00:20
Hi @BInsull , Sometimes the receiving email service provider see's HubSpot's attempt to track email activity as a risk. By default, sales more
Jennings_idns on July 19, 2022
I've created a form that is to be used by internal staff. It's when we have a new customer. They populate the fields and then the submission triggers an automated email with their login details. The issue is, every time they fill in the form it is read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 19, 2022 07:41
Hi @Jennings_idns , In the Options tab of the forms editor, make sure to check this box. This should solve the issue: Best more
Tommy_GH on March 15, 2022
My company started a newsletter. However we realized most of the email were going to the recipients' spam folder. From the hubspost comunity, I understood that the issue is that we need to update our SPF record with the entry for the Hubspot server read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 15, 2022 07:20
Hi @Tommy_GH , To connect your email sending domain, a Starter subscription is required, see the info box at the beginning of this article: more
WFoster on February 14, 2022
Hi there, On a recent email marketing campaign, I recieved a notice on the HTML click map saying: "Certain click data for links and CTAs won’t be shown on the map for the following reasons: Using a media query to hide or change links and read more
0 upvote
4 Replies
Accepted Solution
Guide | Diamond Partner
February 15, 2022 03:34
Hi @WFoster , So media queries refer to the option to modify the appearance of a page based on a matched set of conditions about the user’s more
VMedicalGroup on February 09, 2022
Hi everyone, I'm not sure if this question was asked a lot but my workplace has a list of emails from customers that used our services in the past. All emails are gathered via. JotForm when the customer was asked to enter their email. There was no read more
Accepted Solution
Hall of Famer | Partner
February 11, 2022 00:36
Hi @VMedicalGroup , (I have to say again that my post does not constitute legal advice.) If you're sending a COVID-19 test result via more
AlexandraC on January 17, 2022
Hello! I'm new on Hubspot Email marketing services. I sent many times a verification email to be checked as the currently email we are using. I receive the message that the verification email was sent, but I didn't find any email from Hubspot in tha read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 17, 2022 08:07
Hi @AlexandraC , There are a few steps you can take for troubleshooting, outlined in this article: Not receiving HubSpot system or more
SMartins0 on December 03, 2021
Hello, I've developed a landing page with a form to send an ebook. However, users don't receive the follow-up email and I can't figure out why. Is there something I can do? Thanks!
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 03, 2021 12:45
Hi @SMartins0 , When you navigate to the contact record of this person, you should see that there was an attempt to send the email, along more
AaBa15 on December 03, 2021
Hi, We use a hubspot form in our demo page, but we have a lots of spam mails.. Does Hubspot have any implementation for e-mail address validation which we can use? Captcha is not a solution for us, also we already use blocking specific domains or f read more
0 upvote
2 Replies
Accepted Solution
Guide | Diamond Partner
December 03, 2021 08:08
Hi @AaBa15 , Natively HubSpot doesn't provide any such functinality rather than Captcha but you can try some integrations from the App more
Wanderer on November 18, 2021
Hi, We had a very old email list and tried sending an email campaign to that email list. Unfortunately quite a few of them were invalid and because of that Hubspot has stopped the email campaign and quarantined all the email ids. Even valid ema read more
Accepted Solution
Hall of Famer | Partner
November 19, 2021 01:02
Hi @Wanderer , You're correct, to remove individual contacts from a quarantined list , you need to send them a one-to-one email from a more
Wanderer on November 09, 2021
Hi, The emails we send from Hubspot Email Marketing contain our verified from address and via Why does show up in mailed-by and signed-by along with an email from address? How can we remove it? We read more
Accepted Solution
November 10, 2021 09:23
Hi @Wanderer , I believe this is because you're on the free version of HubSpot. There is HubSpot branding applied.
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