@JSamuel85 the contacts would need to be opted into the subscription type that you chose in the settings tab in marketing email editor: https://kn...Leer más
With all the new email authentication updates that just happened, I'm wondering if it's best to use another domain to send email from other than my primary domain. I understand that it can be better so your primary domain doesn't get blocklisted fro Leer más
I got a good response on Slack from the same question that I wanted to share here and that is to use the same domain. And if your sending from say MS...Leer más
Hi there - I authenticated with DKIM and DMARC, and we have a SPF record that exists, " This domain has existing SPF record. Check our guidance before including the required data, as it may affect emails you send from other providers.". Leer más
Hi @PStelling ,
Removing hard bounces requires a Marketing Hub Professional subscription: https://knowledge.hubspot.com/email/how-can-i-send-...Leer más
Using HubSpot to send an internal comms email to all employees, and the open-rate is showing as 0.24% (2/820) which i know is definitely incorrect as I have spoken to employees!! Can anyone shed any light on to how we fix this, please? It has alway Leer más
Hi @CEllis-Ross ,
Have you checked with your IT about new safeguards against email tracking? If this has worked in the past but stopped workin...Leer más
Hi, Recently we have executed 2 email sequences. Unfortunately, we are not able to track all the email replies. Some replies are trackable with companies, some are with contacts, and some replies are not trackable at all. Please help us to underst Leer más
When I reply to an email assigned to me and I Cc a teammate he does not see the email, and no notification addresses this. Am I missing something? Thanks!
Hi @DrewSchmidt7 ! Guessing you all checked Spam, Junk and other folders? Did the email get blocked by a spam filter or sorted into a different fold...Leer más
Hi, We use the sequencing tool to send out 1-2-1 emails from a connected Outlook inbox and just recently we have been getting issues with Outlook blocking the emails as potential spam and suspending the account. We're not exceeding our send Leer más
There have been some tightening up of spam rates amongst the big email service providers. But typically a spam complaint comes from a user marking yo...Leer más
Hi there, I need some help on sending one email which id like to send out to my customers who are in that customer lifecycle stage how can I create a list when I have 1,444 of them in my contacts and 805 of them in companies I don't Leer más
Hi, I recently purchased the Sales Pro, and the Marketing Starter hubs, and I'm looking to email over 5k contacts from a large expo. I'm not sure if hubspot uses processees like vertresponse, mailchimp or others that delay how many emails are s Leer más
Hi @JPressler ,
While the two are related, the risk of emails being categorized into the spam folders of your recipients and the volume of you...Leer más
Using personalization in subject lineUsing personalization in subject line for A/B test. The subject line with the personalization overwrites the Preview text when viewed in email client (Outlook). Just see the full subject line, not Preview text li Leer más
Hi @MMorales-Gord ,
The behavior of the preview text and its truncation in specific email clients cannot be managed from within HubSpot. If Ou...Leer más