Email Deliverability

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JSamuel85 en Febrero 20, 2024
Hi, we have a save the date email that has not sent to all we selected. Is this to do with our GDPR settings?
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Febrero 20, 2024 09:50
@JSamuel85 the contacts would need to be opted into the subscription type that you chose in the settings tab in marketing email editor: https://kn...Leer más
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reapandsow en Febrero 06, 2024
With all the new email authentication updates that just happened, I'm wondering if it's best to use another domain to send email from other than my primary domain. I understand that it can be better so your primary domain doesn't get blocklisted fro Leer más
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1 Respuestas
Accepted Solution
Participante | Partner nivel Gold
Febrero 06, 2024 12:13
I got a good response on Slack from the same question that I wanted to share here and that is to use the same domain. And if your sending from say MS...Leer más
JPun en Febrero 02, 2024
Hi there - I authenticated with DKIM and DMARC, and we have a SPF record that exists, " This domain has existing SPF record. Check our guidance before including the required data, as it may affect emails you send from other providers.". Leer más
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2 Respuestas
Miembro estimable | Partner nivel Diamond
Febrero 04, 2024 13:43
Hi @JPun I suggest running a test with https://www.learndmarc.com/ to verify your email domain configuration. While HubSpot suggests adding...Leer más
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PStelling en Enero 16, 2024
I'm a Super Admin, but the option to "Unbounce" is not available to me. /Peter
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Enero 16, 2024 07:35
Hi @PStelling , Removing hard bounces requires a Marketing Hub Professional subscription: https://knowledge.hubspot.com/email/how-can-i-send-...Leer más
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CEllis-Ross en Enero 15, 2024
Using HubSpot to send an internal comms email to all employees, and the open-rate is showing as 0.24% (2/820) which i know is definitely incorrect as I have spoken to employees!! Can anyone shed any light on to how we fix this, please? It has alway Leer más
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Enero 15, 2024 10:56
Hi @CEllis-Ross , Have you checked with your IT about new safeguards against email tracking? If this has worked in the past but stopped workin...Leer más
ADas11 en Enero 02, 2024
Hi, Recently we have executed 2 email sequences. Unfortunately, we are not able to track all the email replies. Some replies are trackable with companies, some are with contacts, and some replies are not trackable at all. Please help us to underst Leer más
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1 Respuestas
Administrador de la comunidad
Enero 03, 2024 03:59
Hi @ADas11 , Thanks for reaching out to the Community! I can see that you are a paying customer and currently have a support ticket ope...Leer más
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DrewSchmidt7 en Diciembre 07, 2023
When I reply to an email assigned to me and I Cc a teammate he does not see the email, and no notification addresses this. Am I missing something? Thanks!
1 Me gusta
1 Respuestas
Accepted Solution
Asesor destacado
Diciembre 07, 2023 13:03
Hi @DrewSchmidt7 ! Guessing you all checked Spam, Junk and other folders? Did the email get blocked by a spam filter or sorted into a different fold...Leer más
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MJP1 en Noviembre 28, 2023
Hi, We use the sequencing tool to send out 1-2-1 emails from a connected Outlook inbox and just recently we have been getting issues with Outlook blocking the emails as potential spam and suspending the account. We're not exceeding our send Leer más
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1 Respuestas
Accepted Solution
Asesor destacado
Noviembre 28, 2023 16:45
There have been some tightening up of spam rates amongst the big email service providers. But typically a spam complaint comes from a user marking yo...Leer más
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CCurtis0 en Noviembre 24, 2023
Hi there, I need some help on sending one email which id like to send out to my customers who are in that customer lifecycle stage how can I create a list when I have 1,444 of them in my contacts and 805 of them in companies I don't Leer más
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2 Respuestas
Accepted Solution
Asesor destacado
Noviembre 24, 2023 05:08
Hi @CCurtis0 When you are sending emails you are always working with contacts and contact filters. For contacts you simply create an activ...Leer más
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JKoz en Noviembre 20, 2023
Hello, Does anyone know which trigger I need if I want to set up a workflow that sends a task to a team member every time someone opt's out of emails?
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2 Respuestas
Accepted Solution
Administrador de la comunidad
Noviembre 20, 2023 15:55
Hi @JKoz , thank you for your question. I'd be happy to share an example workflow that can help you achieve your goal. ...Leer más
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JPressler en Octubre 11, 2023
Hi, I recently purchased the Sales Pro, and the Marketing Starter hubs, and I'm looking to email over 5k contacts from a large expo. I'm not sure if hubspot uses processees like vertresponse, mailchimp or others that delay how many emails are s Leer más
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6 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Octubre 12, 2023 00:18
Hi @JPressler , While the two are related, the risk of emails being categorized into the spam folders of your recipients and the volume of you...Leer más
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MMorales-Gord en Octubre 05, 2023
Using personalization in subject lineUsing personalization in subject line for A/B test. The subject line with the personalization overwrites the Preview text when viewed in email client (Outlook). Just see the full subject line, not Preview text li Leer más
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Octubre 05, 2023 13:50
Hi @MMorales-Gord , The behavior of the preview text and its truncation in specific email clients cannot be managed from within HubSpot. If Ou...Leer más
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