Looking for some insight. We are a high volume emailer sender to a large CRM, we're well established with good sender reputation and an average bounce rate of around 0.5% Last week an email as part of a work flow returned around 4% bounces, on i read more

Hi there, i have some Hubspot users failing on SPF on my domain i checked there email headers and i can see thats the from address point to Received: from named unknown by gmailapi.google.com im not sure how to fix it please help Thanks read more

Historically, we usually see less than 5% or less opens on the Chrome 'email client'. However, recently, we've also seen the introduction of Microsoft Edge (around 15%) in our reporting. And we also see occassonal spikes on Chrome - where th read more

In March, we were seeing ORs in late 20s, early 30s %. And getting click rates of nearly 4%. Today, we are sending emails and lucky to get over 10% OR or near 2% CR. It's the same type of content / offers which have been consistently popula read more

Dear Community, We have the problem that our company does not allow any more SPF entries for security reasons. An SMTP gateway is available as an alternative. Does anyone know whether HubSpot can be configured so that all emails are sent via a g read more

A customer has used the subdomain email.website.com for years for email sending without issue but suddenly HubSpot is failing it for DKIM and SPF. We tried removing and re-adding and now HubSpot prevents it from being used whatsoever. Other subdomai read more

When looking at my past sequences, I go to look at the bounced contacts for that sequence to try and update those contacts. I am curious, what is the difference between "Finished" and "Error" that is stated next to the contacts? Is there a differenc read more

Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more

I am just curious if any other marketers have noticed a significant decline in email open rates starting in February 2024. What are your observations as to why? I'm trying to understand if there's an overall decline in open rates for B2B emails.

Hi, we have a save the date email that has not sent to all we selected. Is this to do with our GDPR settings?

With all the new email authentication updates that just happened, I'm wondering if it's best to use another domain to send email from other than my primary domain. I understand that it can be better so your primary domain doesn't get blocklisted fro read more

Hi there - I authenticated with DKIM and DMARC, and we have a SPF record that exists, " This domain has existing SPF record. Check our guidance before including the required data, as it may affect emails you send from other providers.". read more