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Email Deliverability

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Solved

Prioocare on June 11, 2025

Form Notification Not Sending to One Internal Email (Previously Working)

Hi Community, We've been using HubSpot Free to collect leads through our form and send internal notifications to multiple team emails. Since May 20 , one recipient has stopped receiving notifications even though: They were receiving them b read more

Reply CRM Email Deliverability Forms Free Notifications

1 upvote

1 Reply

Accepted solution

ArisudanTiwari

Top Contributor | Gold Partner

June 11, 2025 06:33

Hello @Prioocare , I’ve encountered a similar issue with one of my accounts. After reaching out to the HubSpot team, they informed me that int...read more

Solved

gracelynmick on March 25, 2024

Email Notification Issue

Hi HubSpot Team, In our account, we have internal notifications set up under the "options" field of each form. We switch these notifications weekly to ensure the correct sales team member is receiving these notifications. This week, when we swit read more

Reply Notifications

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

March 26, 2024 00:51

Hi @gracelynmick , Have you republished the form (click "Update") since the last change? If not, that change is sitting around in draft mode a...read more

Solved

GLeclerc on May 24, 2023

notification email content

Is it possible to change the content that is being sent in a notification email? Very little information in the notification email unless you click the button. It would be nice to have the info link to that comment.

Reply Notifications

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

May 24, 2023 11:44

Hi @GLeclerc , System notifications cannot be edited, no. If you have a Professional subscription, you can set up your own custom notifi...read more