Email Deliverability

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cquintero14 on July 05, 2024
Hi, I want to add a parameter to my workflows so that emails are not sent to hard- and soft-bounce contacts. What is the best combination? I know there is a property to identify these addresses, but how can I prevent them from being enrolled in read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Elite Partner
July 05, 2024 17:48
Hi @cquintero14 while there isn't a property for soft bounces as @karstenkoehler mentioned, you can often identify them by combining two more
RReiffer on June 06, 2024
We currently have our SPF, DKIM and DEMARC set up correctly for one of our domains. When we send marketing emails sometimes they come from the correct domain and other times they come on from It appears to be random.
0 upvote
1 Reply
Community Manager
June 06, 2024 19:22
Hey @RReiffer , thank you for reaching out to our Community! It sounds like there might be a configuration issue within your HubSpot more
SDormann on June 03, 2024
Have been using HubSpot for a few months and looking in to prioritizing best ways to improve email health. Assuming that we send to Unengaged Contacts, does number of "Not Sent" hurt email reputation, even though they are not sent?
0 upvote
1 Reply
Key Advisor
June 03, 2024 16:15
No. Not sent are ones that the system is preventing you from sending which would hurt your reputation further. Personally speaking I do not more
takuto_ooka on May 21, 2024
現在、HubSpotのMarketing Hubを利用しているのですが、Marketing mailのメール解除機能を利用しており、こちらの機能に関する質問です。 下記の画像のように、「HubSpotの規定の配信カテゴリー」One to OneがMarketing mailの一覧に表示されてしまい、設定画面にも表示されている状況です。 こちらのOne to Oneをメール解除機能で表示させないようにするためにはどのような設定をすれば良いでしょうか。 ご回答いた read more
Participant | Elite Partner
July 12, 2024 22:34
@takuto_ooka ご質問ありがとうございます! 設定>マーケティング>Eメール>配信カテゴリに進んでいただき、 One to Oneメールにカーソルを当てると「アーカイブ」を選択いただけます。 アーカイブにすると画面から非表示なりますので、こちら more
SarahHerbage on May 17, 2024
Hi there. We have just started using the marketing tool in hubspot and have noticed the open rate of emails is extreamely low. We have never sent marketing email for the company before and the emails we are sending are to the customers. We ha read more
0 upvote
8 Replies
Accepted solution
May 17, 2024 18:00
The dedicated IP, completely clean of all "blemishes" would be the best approach for commerce receipts, account updates, terms of service changes, more
pd22 on May 08, 2024
Hi, Have been witnessing very low open and click through rates for our emails. Have already gone through some of the past discussions on the HubSpot community and general resources. Things that have already been explored or underway: - wor read more
Accepted solution
Hall of Famer | Elite Partner
May 08, 2024 21:12
@pd22 happy to help with improving your email engagement. I would focus primarily on the click rates, open rate has become very unreliable more
SSahare on April 29, 2024
Hi I need to send an email to my contacts based on their addresses (location/zip codes), all of whom have not provided their email addresses. It is feasible in Hubspot?If possible, please assist me in resolving this. Thanks
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 29, 2024 05:43
Hi @SSahare , all of whom have not provided their email addresses Marketing email sending in HubSpot requires an email address. Even if more
CYapici on April 25, 2024
We have multiple automated emails that are sent upon form submission. We have been receiving these errors and now it is getting out of hand. The error is that HubSpot keeps trying to send automated emails, before the users verify their mail addres read more
Accepted solution
Hall of Famer | Partner
April 25, 2024 10:07
@CYapici yes, this is indeed the best practice for workflows in portals with enabled double opt-in 🙂
brannylin on April 25, 2024
Hi! Is there any way I can prevent my marketing emails from soft bouncing due to the recipient's email security filter?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 25, 2024 06:08
Hi @brannylin , This is to some extent a black box, but here are the things you can do: Make sure your email sending domain is fully more
Tnt on April 18, 2024
Just got a complaint from one user that he does not receive his "subscribed content". Looked over his "acitivty" and yes it was suppressed due to low engagement. Due to new email rules f.ex. from Apple... Won't most subscribers be put into the b read more
1 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 18, 2024 07:19
Hi @Tnt , Depending on your subscription, yes, you can define this centrally: more
Jcouch9 on April 03, 2024
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
April 03, 2024 13:23
Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with more
GHunt5 on March 27, 2024
Situation below: AND Hubspot both sync to the SFDC field "Opt out of all email". In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC? Only want people who opted read more
0 upvote
1 Reply
Key Advisor
March 27, 2024 15:31
Hi @GHunt5 These HubSpot Subscriptions are only set by HubSpot, unless you are doing something fancy with API calls. I'm not familiar more
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