Why are my Marketing test emails not successfully sent to my colleague's email despite me successfully receiving them on my email?

I have a company that makes online simulations of products. Based on current legislation, I can send emails about these simulations even if is not a marketing contact. I want to send emails to non-marketing contacts based on legitimate interest. How read more

We're having issues whenever we connect our email sending domain to HubSpot. We aren't able to send to certain email domains using normal emails (gmail) if we connect our domain to HubSpot's email sending domain. However, when we take the HubSpot r read more

I understand open rates are calculated by a 1x1 invisible image referred to as a pixel loading, or if the user clicks a link. What about someone that opens or previews an email in Outlook and never loads images or adds to a safe sender's list by cl read more

Hi, I would like to understand how I can add in the workflows 2 days of delay but not send the email on the weekend but from monday to friday.

Hi, I'm wondering what would be the best option to send customer newsletters also to internal staff so that their opening and clicking the email wouldnt mess with the statistics. Internal stakeholders want to keep up with the customer communicat read more

Hello HubSpot community, this week I had a case where one of our client's users was not receiving any form submission notifications. We later contacted their IT department and asked them to allowlist the IP address and email address so it would n read more

Hi all, I hope this is in the right category! I'm looking for some guidance on where I can locate and update the registration URL for one of my domains. Right now, the membership_registration_link variable in the email template I've created is read more

Hello everyone! Today I encountered the following problem when sending a marketing email: In the " from " field, recipients see the following text: "Company Name <news=companyname.bg@hubspotfree.hs-send.com>" Is this some kind of bug or som read more

I have several users who either did nto realize they had unsubscribed or want to be added back on to receive cimportant communications which is great. However if they are "unsubscribed" they do not receive emails coming from HubSpot correct? So how read more

We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal read more

Hi, We sent an email out from HubSpot, and it was delivered to a recipents spam folder. However, when we followed up with the person using Gmail, the email was delivered fine. Why is that?