Email Deliverability

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Solved
SaferCycling on February 28, 2024
I've sent many emails through Hubspot, but something went wrong with today's send. Instead of showing my name or my email address in the From line in the recipient's inbox, it shows info...@...ee.hs-send.com Once inside the email it shows like thi read more
Accepted Solution
Most Valuable Member | Elite Partner
March 11, 2024 12:46
@5hellos I think this is the new way that emails are sent from free accounts and don't believe that the hubspotfree.hs-send.com is the wrong one. ...read more
Solved
AMV34 on October 18, 2023
Would love to hear what others are doing with bot filtering. Do you have it off or on? What are some of the pros/cons you've seen?
Accepted Solution
Hall of Famer | Partner
October 18, 2023 10:25
Hi @AMV34 , If you're open to dive into previous threads, there's one here that had a good discussion going: https://community.hubspot.com/t5...read more
Solved
3energy on April 05, 2023
"Some functions will remain blocked An unusual behaviour has been noticed on your account. Access to certain functions on the platform will be blocked. This is a final decision that cannot be appealed." How can I work on this platform If there's an read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
April 05, 2023 04:40
Hi @3energy , This knowledge base article explains why your email sending might be suspended: https://knowledge.hubspot.com/email/why-is-my-e...read more
JGettas on November 09, 2022
Hi, I have Marketing Hub Enterprise edition and I am having an SPF Fail in all the campaigns I send. Here I send a print: My SPF record contains this: v=spf1 include:2960453.spf08.hubspotemail.net include:bf08x.hubspotemail.net include:mai read more
Member
February 29, 2024 10:59
Hello! Were you ever able to figure out what the cause of the SPF failure was? We are experiencing the same issue. DMARC passes and DKIM is a...read more
Solved
xaben on September 30, 2022
When a person - as in below example - doesn't confirm a double opt-in message, we get this long and redundant list of activity notifications in which the person hasn't changed the status. This chronological list of literally hundreds of entries mak read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
September 30, 2022 09:00
You can't really hide that message. Moving forward you could make an exclusion list to your emails that anyone not opted in is not included in the s...read more
Solved
moleary on July 06, 2022
Hello, My organization is new to HubSpot - we're currently running on a free trial of Marketing Hub Enterprise and will transition to fully paid soon. At the moment, we're seeing a marketing email send limit of 5,000 per month. Does anyone k read more
Accepted Solution
HubSpot Employee
July 13, 2022 18:31
Hello @moleary ! All trial portals have a static limit of 5000 sends. At this time, this 5000 limit cannot be increase for trial portals. If ...read more
DJayagoda on April 20, 2022
Email Deliverability: Best Practices for Reaching the Inbox Watch On Demand Join us on Tuesday 10th May at 2pm BST Marketers spend a lot of time drafting copy, designing, and crafting enticing email subje read more
HubSpot Employee
October 13, 2022 16:24
Hello again! I'm wrapping up the set of questions from the Nordic Upskill Webinar. Regardless of the webinar that you attended or viewed, the Q&...read more
Solved
Jeanswebb on January 04, 2022
Hi I am new to Hubspot , I have transferred from Mail chimp. I uploaded my contacts list via file . This is in an unassigned contacts list now. I sent my first newsletter and all my clients with btinternet.com emails have not received it. It isnt read more
1 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 05, 2022 02:03
Hi @Jeanswebb , There are multiple reasons why that might happen. When you navigate to your marketing email, you should see a tab Recipients ...read more
Solved
Accepted Solution
Hall of Famer | Partner
July 20, 2021 00:23
Hi @ArielMoreno , SaaS is a broad field and examples vary a lot between B2B and B2C. Having said that, here are a few resources that I find he...read more
Solved
EPitzaferro on July 13, 2021
Hi, If I send an email through Hubspot and it bounces back, does Hubspot delete that email or does that need to be done manually? Any help is greatly appreciated. Thanks, Ethan
Accepted Solution
Hall of Famer | Partner
July 13, 2021 12:50
Hi @EPitzaferro , HubSpot will not automatically delete that contact but it will automatically populate the property Email hard bounce reaso...read more
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