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Email Deliverability

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Solved

3energy on April 05, 2023

I can't send emails

"Some functions will remain blocked An unusual behaviour has been noticed on your account. Access to certain functions on the platform will be blocked. This is a final decision that cannot be appealed." How can I work on this platform If there's an read more

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0 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

April 05, 2023 04:40

Hi @3energy , This knowledge base article explains why your email sending might be suspended: https://knowledge.hubspot.com/email/why-is-my-e...read more

JGettas on November 09, 2022

SPF Failure

Hi, I have Marketing Hub Enterprise edition and I am having an SPF Fail in all the campaigns I send. Here I send a print: My SPF record contains this: v=spf1 include:2960453.spf08.hubspotemail.net include:bf08x.hubspotemail.net include:mai read more

Reply Email Deliverability Enterprise Marketing Marketing Email

0 upvote

3 Replies

kvlschaefer

Community Manager

November 22, 2022 04:46

Hi @JGettas , Thanks for reaching back out, and apologies for the delayed reply here! Sorry to hear you haven't been able to find a solution t...read more

Solved

xaben on September 30, 2022

Narrow down messages "There was an issue sending an email to this contact."

When a person - as in below example - doesn't confirm a double opt-in message, we get this long and redundant list of activity notifications in which the person hasn't changed the status. This chronological list of literally hundreds of entries mak read more

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0 upvote

2 Replies

Accepted Solution

Ben_M

Key Advisor

September 30, 2022 09:00

You can't really hide that message. Moving forward you could make an exclusion list to your emails that anyone not opted in is not included in the s...read more

Solved

moleary on July 06, 2022

Email send limits

Hello, My organization is new to HubSpot - we're currently running on a free trial of Marketing Hub Enterprise and will transition to fully paid soon. At the moment, we're seeing a marketing email send limit of 5,000 per month. Does anyone k read more

Reply Billing Email Deliverability Enterprise Marketing Marketing Email

0 upvote

2 Replies

Accepted Solution

danaland

HubSpot Employee

July 13, 2022 18:31

Hello @moleary ! All trial portals have a static limit of 5000 sends. At this time, this 5000 limit cannot be increase for trial portals. If ...read more

DJayagoda on April 20, 2022

[Webinar] Email Deliverability: Best Practices for Reaching the Inbox | 10th May 2022

Email Deliverability: Best Practices for Reaching the Inbox Watch On Demand Join us on Tuesday 10th May at 2pm BST Marketers spend a lot of time drafting copy, designing, and crafting enticing email subje read more

Reply Announcement best practices Campaigns Email Deliverability Enterprise How-To Marketing Marketing Email Professional

9 upvotes

15 Replies

amberfernald

HubSpot Employee

October 13, 2022 16:24

Hello again! I'm wrapping up the set of questions from the Nordic Upskill Webinar. Regardless of the webinar that you attended or viewed, the Q&...read more

Solved

Jeanswebb on January 04, 2022

My emails are being blocked

Hi I am new to Hubspot , I have transferred from Mail chimp. I uploaded my contacts list via file . This is in an unassigned contacts list now. I sent my first newsletter and all my clients with btinternet.com emails have not received it. It isnt read more

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1 upvote

2 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

January 05, 2022 02:03

Hi @Jeanswebb , There are multiple reasons why that might happen. When you navigate to your marketing email, you should see a tab Recipients ...read more

cristinab on November 18, 2021

Hubspot email notifications are not coming on form submission

Hi, I have a Wordpress website using non-hubspot forms. When a new form submission is successful the contact is created / updated in Hubspot, but the Hubspot notification is not coming anymore. Everything worked normal until a few weeks ago when w read more

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0 upvote

3 Replies

EdelaFuenteAr

Member

October 21, 2022 05:32

Hello, I am facing a problem that is similar to what you had but in this case I am integrating an instapage form with hubbspot (so a non-hubspot form...read more

Solved

ArielMoreno on July 19, 2021

Anybody has examples of workflow automation for Software as a service nurturing and promotion

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0 upvote

2 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

July 20, 2021 00:23

Hi @ArielMoreno , SaaS is a broad field and examples vary a lot between B2B and B2C. Having said that, here are a few resources that I find he...read more

Solved

EPitzaferro on July 13, 2021

Email Bounce Back

Hi, If I send an email through Hubspot and it bounces back, does Hubspot delete that email or does that need to be done manually? Any help is greatly appreciated. Thanks, Ethan

Reply Email Deliverability Marketing Marketing Email

0 upvote

2 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

July 13, 2021 12:50

Hi @EPitzaferro , HubSpot will not automatically delete that contact but it will automatically populate the property Email hard bounce reaso...read more

Aleahm on March 24, 2021

Unable to Connect Email Send Domain in Sitelio

Hi, I'm having issues connecting our email send domain in Sitelio. I copied the CNAME exactly as Hubspot provided, though Sitelio drops off the part of the CNAME after 'domain.key' I've already read through this doc multiple times and the read more

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0 upvote

1 Reply

PamCotton

Community Manager

March 26, 2021 12:17

Hello @Aleahm If you are still unable to connect your email domain after following these steps here , I would recommend connecting with HubSpo...read more

KateL on October 12, 2020

Abandoned Cart Email Automation

Dear community, I am quite new in HubSpot, so please forgive if the question is too stupid. Could you advise how to update the Abandoned Cart Automation in HubSpot so it is only sent 2 times to the same email. Could it be somewhere in Unenrollment a read more

Reply Campaigns Connected Email Contacts Deals Enterprise Knowledge Base Marketing Sequences Settings Workflows

0 upvote

3 Replies

KateL

Member

October 14, 2020 05:39

Dear Community and @Bryantworks in particular, I still cannot solve this. Trying your way with properties, however cannot manage to add the pro...read more

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