Email Deliverability

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  • Zakiya on September 20, 2019
    5 Replies
    New to marketing email on HubSpot? You’re in the right place. The purpose of this post is to help email marketers at every level be successful with email on the HubSpot platform, particularly HubSpot Marketing Free users. TL;DR...
    April 20, 2021 02:08
    Any contact that replies to a 1;1 email sent via a connected inbox is NOT removed from quarantine in my system.
  • Solved
    mrrosan on January 13, 2022
    2 Replies
    Hello, I use HubSpot free version, I am new to this platform. I have made a marketing email. When I send the email through hubspot marketing using my own email address . It lands in the spam but when I just send email from info@m...
    January 14, 2022 01:05
    Thank you for your quick reply. I'm going to try the starter pack, hopefully this solves my problem. 🙂
  • NKer on December 17, 2021
    2 Replies
    Hi, we have sent three eshots via hubspot, 100% delivered and each time zero opens with one exception. Where one open. We added a colleague and they opened but none of the target customers. Seems strange not even one open. Any suggestions?
    HubSpot Product Team
    December 17, 2021 09:17
    Hello @NKer , Following a successful delivery, messages can be filtered by a recipient's inbox provider or corporate mail server to a spam or...
  • MGreen8 on November 29, 2021
    3 Replies
    Hi, I have just joined & not even started using yet & have a marketing suspension. How do I get this lifted please I am on the free plan? Regards Michael
    Hall of Famer
    December 01, 2021 06:33
    Hi @MGreen8 , Glad to hear! If you want others to find this information more easily, you can mark my earlier post as a solution . Best ...
  • Solved
    Fin on November 23, 2021
    4 Replies
    I have two contacts who I email with from Gmail regularly... However, hubspot says that their emails have bounced and so they are not getting any marketing emails from us (and keep asking about them)... How do we change it so they get emails from us...
    Hall of Famer
    November 25, 2021 05:18
    Hi @georgiana22 , you can find that information here . Hope this helps!
  • Solved
    Wanderer on November 18, 2021
    2 Replies
    Hi, We had a very old email list and tried sending an email campaign to that email list. Unfortunately quite a few of them were invalid and because of that Hubspot has stopped the email campaign and quarantined all the email ids. Even valid ema...
    January 04, 2022 22:04
    So if I get to one of the paid plan, will I be able to remove the quarantined addresses?
  • Solved
    Wanderer on November 09, 2021
    1 Replies
    Hi, The emails we send from Hubspot Email Marketing contain our verified from address and via Why does show up in mailed-by and signed-by along with an email from address? How can we remove it? We...
    November 10, 2021 06:23
    Hi @Wanderer , I believe this is because you're on the free version of HubSpot. There is HubSpot branding applied.
  • Wanderer on November 09, 2021
    2 Replies
    Hi, I have inserted a url as link in my hubspot email which is When I click on the url sent in my hubspot emails, the links refer to a very long "
    November 18, 2021 13:55
    I have tried to disable email tracking using ...
  • Solved
    IRHS on November 09, 2021
    3 Replies
    Hi everyone, I've seen the different methods that I can do to reduce the hard bounce rate to an acceptable level. However, as I imported the emails from Google Contacts, I'm unable to know which emails are stale etc as there is no way of knowing...
    December 16, 2021 17:05
    That neither beauty nor an all in one application if you have to install third party software to do what you want to - send emails. Have just run...
  • Solved
    CTSInc on October 18, 2021
    8 Replies
    One of our members got their email compromised and I sent out a broadcast email to my mailing list to warn people on the mailing list so nobody clicks on the email or replies to it as the member's email was likely monitored by hackers. That emai...
    October 29, 2021 10:17
    Hi Crystal, Thanks for taking the time to reply. I am alraedy allowlisted on the other end. This problem is not the receiving email system reje...
  • Maggie3 on October 17, 2021
    2 Replies
    I connected my Google group email but it is now linked so hubspot sends emails to my google workspace group...but I need it where google groups is forwarding mail INTO hubspot. What did I do wrong? any suggestions? Thank you! Maggie ...
    October 18, 2021 16:40
    Thank you for your response. I did the shared email 🙂 and through the other mail account. I tried signing up through the other email but it revers...
  • StewartM1 on October 03, 2021
    1 Replies
    Hi, I'm setting Hubspot up and experimenting with sending one to one emails to potential clients, both via the Gmail client (from my personal email domain alias and Hubspot plugin) and directly from Hubspot. When I send from the Hubspot clie...
    Guide | Diamond Partner
    October 04, 2021 07:05
    Hi @StewartM1 , If you are sending one-to-one emails, it shouldn't have the option of unsubscribing or managing preferences. Seeing how this i...
  • Fedi on September 02, 2021
    3 Replies
    Hi, newbie here. I just have tried to send my first mailings with hubspot. Out of little more than 100 contacts 50 were sent, the other not: apparently hubspot blocked sending the other ones due to too many hard bounces - most of them by spam filte...
    September 09, 2021 07:59
    Hey Fedi, I'm not so sure about any such tutorial...I'm having those issues as well with some of my contacts' email providers. In my case I think it...
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