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Email Deliverability

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Solved
SBuck0 on January 19, 2026
Hey all, Just wanted to reach out to see if anyone has been having issues recieveing email reminders from Hubspot. My IT Team have advised they cannot see any flow coming into our servers and the emails have stopped coming through since Monday. read more
0 upvote
7 Replies
Accepted solution
Member
January 21, 2026 16:35
Hi All, There was a Bounce issue on the servers end
CSampson15 on December 05, 2025
Getting, Email error: 'There was an issue sending an email to this contact' on all contacts all emails. Even on my personal email that has definitely not opted out from emails it is still giving me this error. Not sure how to proceed.
0 upvote
3 Replies
Member
December 16, 2025 19:15
Sorry I was away, I have the free tier. Here is the error I am getting. However this is the first time I ever sent an email to this add...read more
Solved
JWilkinson5 on November 12, 2025
Hi all, I'm very disappointed to find that my Email marketing tool has been suspended. I've recently taken over a new business, and with that have moved the data in the old businesses CRM into the free Hubspot account. I tried to send a marketin read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
November 12, 2025 08:21
@JWilkinson5 without any additional instructions, I would assume the suspension is permanent, see here: https://knowledge.hubspot.com/account-mana...read more
Solved
Hamza6937 on September 04, 2025
I want to create segmentation for financial industry?Anyone assest me how i create this?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 04, 2025 23:53
Hi @Hamza6937 , If you want to create a segment for the financial industry, and you want to only send emails to contacts who have a documented...read more
Solved
Prioocare on June 17, 2025
Hi HubSpot Community Support, We’re experiencing an issue with HubSpot Marketing Form submission notifications . Since May 20th , one specific recipient has stopped receiving notifications from our form, even though: The ema read more
Accepted solution
Community Manager
June 18, 2025 18:37
Thanks for the tag, @karstenkoehler ! Hey @Prioocare -- thank you for the detailed post and providing the troubleshooting steps you completed....read more
Solved
Prioocare on June 11, 2025
Hi HubSpot Team, We are using the Free Plan. One of our internal email addresses, [email], stopped receiving form submission notifications since May 20 . The email is correctly listed in the form notification recipients It was receivi read more
0 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
June 11, 2025 10:41
Hey @Prioocare just for future reference, this is a community of volunteers who try to help where possible, if you're experiencing an issue it's a ...read more
Solved
Prioocare on June 11, 2025
Hi Community, We've been using HubSpot Free to collect leads through our form and send internal notifications to multiple team emails. Since May 20 , one recipient has stopped receiving notifications even though: They were receiving them b read more
Accepted solution
June 11, 2025 06:33
Hello @Prioocare , I’ve encountered a similar issue with one of my accounts. After reaching out to the HubSpot team, they informed me that int...read more
Solved
MFlemmings on June 10, 2025
None of my emails are sending since i signed up. Any help?
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
June 11, 2025 10:36
Hey @MFlemmings following up on @Josh 's questions, we would need more information to provide information on your issue. If these are internal...read more
Solved
GMI42 on April 29, 2025
I got an error today in sending a marketing email, that a known contact who I have never had a bounce issue with, has previously been hard bounced on 5th March because email was too large. I not only haven't sent large emails, but I didn't send read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
April 29, 2025 06:22
Hi @GMI42 , As you’re on the free plan, there isn’t much you can do, but here are a few things to consider: If the contact is reachable, ask if th...read more
Solved
thedeepself on April 17, 2025
Hello when I send email through hubspot, a gmail recipient shows the warning "images in this message are hidden" and then suggests to the email reader to report spam. I've tried 2 different things to turn off the hidden pixels that hubspot puts read more
1 upvote
5 Replies
Accepted solution
Top Contributor | Gold Partner
April 24, 2025 23:37
@thedeepself , you can try sending your email to an email tester tool like https://www.mail-tester.com/ Review the analyzed email HTML contents;...read more
Solved
TimRussell on March 14, 2025
We moved our domain to a new host this week, since when we no longer get notifications when a user submits a Hubspot form, nor do we receive Hubspot marketing emails when we send test emails. It was previously all working fine. Our forms & read more
0 upvote
5 Replies
Accepted solution
Community Manager
March 17, 2025 05:01
Hi @TimRussell , Thank you for reaching out. I believe the issue was caused by the email bouncing on our end. I’ve looked into it and hav...read more
Solved
Finnvilla on March 03, 2025
Hello, For some reason hubspot is not sending anymore copy of the forms as usually did over the years. We´ve spoken with our domain administrator and everything looks correct. I really don´t understand why stopped, because we didn´t break appa read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
March 03, 2025 04:58
@Finnvilla in that case, HubSpot might indeed have registered a soft bounce, yes. Sadly, this cannot be resolved here, as this is a user-to-user co...read more
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