Email Deliverability

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SylviaS1 on September 20, 2023
Hello @everyone I am having issues with my email deliverables. At the point of sending out emails after clicking the review and send button, my emails aren't sent but an error pops up and says "email verification error'.
0 upvote
5 Replies
September 20, 2023 12:07
Hello @karstenkoehler Yes I have completed that process and even sent out emails twice but I suddenly am getting this error message of ''email more
JuliaP17 on August 02, 2023
Hi there, I'm new to the platform and currently using a free account because I don't want to spend on something I'm not yet familiar with. I'm working on learning the platform and email marketing in general to improve my skills. I ran a test read more
Key Advisor | Platinum Partner
August 07, 2023 08:53
Hi @JuliaP17 Unfortunately, you cannot send test emails from a free HubSpot account if your account has been suspended due to historical more
Kirk2015 on July 26, 2023
When I send a mail using Hubspot, the email gets delivered but the unsubscribe link doesn't work. Instead, I get the error "There was a problem loading the page." I suspect something in the configuration is not correct. I have sent the test email t read more
0 upvote
10 Replies
Accepted Solution
Thought Leader | Elite Partner
August 02, 2023 08:38
Hi @Kirk2015 . I tested it, and it works for me. Here's a video : You'll notice the unbsubscribe & manage prefences page both more
LGOMES9 on July 24, 2023
Hello everybody, I have a problem. My client use Hubspot too and he can't send me email from Hubspot anymore because when i try i have an error message who tell me the emails from this email was rejected... I am shure its a mistake because read more
0 upvote
2 Replies
July 25, 2023 05:31
Hello, Thanks for responding me. When the client try to send me an email he have a error message who tells him "the contact reject the more
RYLeigh on July 21, 2023
Hi there, I'm having trouble verifying our DNS in order to send emails. Please forgive any misusage of language here, as this is not my area of expertise. Our IT team has confirmed that DNS was set up properly and a HubSpot support person ve read more
0 upvote
4 Replies
Accepted Solution
July 21, 2023 14:19
Hi @TomM2 ! I appreciate the insight. This may have led me in the right direction had I not yet found a fix. Soon after I posted this, I more
Lélekvonal on July 04, 2023
Hello, Our mass e-mails get delivered nicely, except for ONE specific provider called All our bounces are addresses. IP_REPUTATION Received error as initial response: 521 Source IP validation, please wait 5.7.1 Ser read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
July 04, 2023 09:06
Hi @Lélekvonal , If is undelivered, it's impossible for you, the sender, to generate that file at the receiving end - because it's more
AndyHall on June 16, 2023
Hi I replied to a single email from within my local Mail client (Apple Mail) to a previous sender that I have not messaged before. Before sending I BCC'd my Hubspot account to track the conversation. Shortly afterward I recieved a "U ndelivered read more
0 upvote
2 Replies
Accepted Solution
July 22, 2023 14:06
Hi Bérangère, thank you for your reply. It appears that the problem maybe that I was replying to a customer email newsletter. My guess is that this more
DSPierce on June 14, 2023
I somehow have an indication of a previous "hard bounce" email result on my contact listing. I have no idea why. I have reviewed the spam & account block lists for both my email provider and MS Outlook client that I am using. I'm the CEO of th read more
0 upvote
6 Replies
Accepted Solution
Top Contributor | Elite Partner
June 15, 2023 02:48
Hi Scott @DSPierce , it's common for you and your team to have contacts in HubSpot and include yourselves in mass marketing e-mail campaigns to more
gioromit on June 07, 2023
Hi everyone, I hope someone can help me. I'm trying to connect my personal email to Hubspot but can't manage. The problem is that I have to change the IMAP and trust any certificate, however, it doesn't allow me to do so as it says "admin can man read more
0 upvote
1 Reply
Community Manager
June 07, 2023 16:32
Hello @gioromit , thank you for posting in our Community! You should have no issues having this type of permission. First I want to check if you more
SGinns on May 23, 2023
Hello, My initial email verification bounced while the inbox was being set up. According to Hubspot: "If the initial delivery attempt for an invitation email fails to be delivered, HubSpot will block the corresponding email address, and you w read more
0 upvote
5 Replies
Accepted Solution
May 25, 2023 08:37
SOLVED - If it helps anyone with a similar verification problem: - I reset my password on the new account in order to get access without more
RChen7 on May 17, 2023
Hi, I am new to Hubspot. Trying it out with the free version. I have ran into two problems. 1. Marketing email from Hubspot tend to get sent to junk folder if the email account is set up in outlook. 2. Format of Hubspot email chan read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 18, 2023 01:14
Hi @RChen7 , @RChen7 wrote: Marketing email from Hubspot tend to get sent to junk folder if the email account is set up in outlook. more
ELaryea on May 17, 2023
We are on the free HubSpot package. We have been suspended from Email marketing since April 2020 due to high bounce rate (10%). Our marketing contact list had opted in to receive communication from us. It may be that the time between correspondence read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
May 17, 2023 09:16
Unfortunately Hubspot is very strict about free plans. There is no return once you are suspended. You would have to open a new account. They are more
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