Hello @everyone I am having issues with my email deliverables. At the point of sending out emails after clicking the review and send button, my emails aren't sent but an error pops up and says "email verification error'.
Hello @karstenkoehler Yes I have completed that process and even sent out emails twice but I suddenly am getting this error message of ''email veri...read more
Hi there, I'm new to the platform and currently using a free account because I don't want to spend on something I'm not yet familiar with. I'm working on learning the platform and email marketing in general to improve my skills. I ran a test read more
Hi @JuliaP17
Unfortunately, you cannot send test emails from a free HubSpot account if your account has been suspended due to historical activit...read more
When I send a mail using Hubspot, the email gets delivered but the unsubscribe link doesn't work. Instead, I get the error "There was a problem loading the page." I suspect something in the configuration is not correct. I have sent the test email t read more
Hello everybody, I have a problem. My client use Hubspot too and he can't send me email from Hubspot anymore because when i try i have an error message who tell me the emails from this email was rejected... I am shure its a mistake because read more
Hello, Thanks for responding me. When the client try to send me an email he have a error message who tells him "the contact reject the emai...read more
Hi there, I'm having trouble verifying our DNS in order to send emails. Please forgive any misusage of language here, as this is not my area of expertise. Our IT team has confirmed that DNS was set up properly and a HubSpot support person ve read more
Hi @TomM2 ! I appreciate the insight. This may have led me in the right direction had I not yet found a fix. Soon after I posted this, I rea...read more
Hello, Our mass e-mails get delivered nicely, except for ONE specific provider called freemail.hu. All our bounces are freemail.hu addresses. IP_REPUTATION Received error as initial response: 521 Source IP validation, please wait 5.7.1 Ser read more
Hi @Lélekvonal ,
If is undelivered, it's impossible for you, the sender, to generate that file at the receiving end - because it's undelivered...read more
Hi I replied to a single email from within my local Mail client (Apple Mail) to a previous sender that I have not messaged before. Before sending I BCC'd my Hubspot account to track the conversation. Shortly afterward I recieved a "U ndelivered read more
Hi Bérangère, thank you for your reply. It appears that the problem maybe that I was replying to a customer email newsletter. My guess is that this ...read more
I somehow have an indication of a previous "hard bounce" email result on my contact listing. I have no idea why. I have reviewed the spam & account block lists for both my email provider and MS Outlook client that I am using. I'm the CEO of th read more
Hi Scott @DSPierce , it's common for you and your team to have contacts in HubSpot and include yourselves in mass marketing e-mail campaigns to sta...read more
Hi everyone, I hope someone can help me. I'm trying to connect my personal email to Hubspot but can't manage. The problem is that I have to change the IMAP and trust any certificate, however, it doesn't allow me to do so as it says "admin can man read more
Hello @gioromit , thank you for posting in our Community!
You should have no issues having this type of permission. First I want to check if you f...read more
Hello, My initial email verification bounced while the inbox was being set up. According to Hubspot:
"If the initial delivery attempt for an invitation email fails to be delivered, HubSpot will block the corresponding email address, and you w read more
SOLVED - If it helps anyone with a similar verification problem: - I reset my password on the new account in order to get access without verifica...read more
Hi, I am new to Hubspot. Trying it out with the free version. I have ran into two problems. 1. Marketing email from Hubspot tend to get sent to junk folder if the email account is set up in outlook. 2. Format of Hubspot email chan read more
We are on the free HubSpot package. We have been suspended from Email marketing since April 2020 due to high bounce rate (10%). Our marketing contact list had opted in to receive communication from us. It may be that the time between correspondence read more
Unfortunately Hubspot is very strict about free plans. There is no return once you are suspended. You would have to open a new account. They are real...read more