Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more
Thank you for the additional details @JCat95 , I can confirm there have been some strange issues arising related to recent changes with sending emai...read more
Hi, thanks for your time. I have automated a follow-up email that auto-sends when a prospect subscribes to my website via a hubspot form. I tested the automated follow-up email, and it appears as spam because it's not showing as sent from the read more
Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn't in our budget. We are getting this message when sending marketing em read more
Hi @FFoundation-R ,
Email authentication requires a Marketing, Sales, Service or CMS Starter subscription, see here: https://knowledge.hubspo...read more
I've sent many emails through Hubspot, but something went wrong with today's send. Instead of showing my name or my email address in the From line in the recipient's inbox, it shows info...@...ee.hs-send.com Once inside the email it shows like thi read more
@5hellos I think this is the new way that emails are sent from free accounts and don't believe that the hubspotfree.hs-send.com is the wrong one.
...read more
Hi,
I'm using the free tools and since the beginning of febrauryI have noticed that email sent through hubspot using my email address regularly registered have their sender address changed to an hubspot domain address but are regularly delivered read more
Bonjour, j'utilise Hubspot pour envoyer une newsletter hebdomadaire depuis + d'un an Le taux de réception est systématiquement > 99,9% Sauf sur l'envoi de ce jour où toutes les adresses Gmail de ma cible sont tagguées "Rejetés temporaire read more
Bonjour @GCatoni ,
Google a récemment introduit de nouvelles directives concernant les courriels : https://blog.google/products/gmail/gmail-s...read more
Hey there, I need help in email template. Right now we have more the 20 email owners and we are using the separate template for each. Now i want that I can use only one template with conditions. If the user name is "John" then eamil template show Jo read more
Hi @NAkhtar ,
If by user name you're referring to the contact owner, this is easily set up. In the Settings tab of the marketing email edito...read more
We are using outlook for mass-marketing. Recently we have bought a new domain for marketing, but our emails are not delivered. Can anyone guide me on how to fix it?
Hi @RAwais9 ,
Can you please confirm if you're referring to HubSpot sales emails or to HubSpot marketing emails? You're mentioning Outlook ema...read more
Dear all, Kindly seeking out for your assistance. I made an test email campaign to two of my personal email addresses but the emails were not delivered. (not in spam). I contacted the support via Chat they informed me that this could be due to t read more
I'm on a free account. I've created a form to collect potential clients info to send them a free pdf guide, all good so far. On the automation tab, I pressed 'create this workflow' I tested out the form but didn't receive a follow up email. T read more
Hi @CPaul9 ,
What do you see in the Automation tab of your form? The free CRM lets you create one follow-up email – which you need to set up...read more