Email Deliverability

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  • Zakiya on September 20, 2019
    5 Replies
    New to marketing email on HubSpot? You’re in the right place. The purpose of this post is to help email marketers at every level be successful with email on the HubSpot platform, particularly HubSpot Marketing Free users. TL;DR...
    April 20, 2021 02:08
    Any contact that replies to a 1;1 email sent via a connected inbox is NOT removed from quarantine in my system.
  • KBrue on January 12, 2022
    1 Replies
    SEE IF YOU HAVE THIS PROBLEM. It's not just my company - another company has this problem. Open rates are dropping in the last couple of months. BUT - if you export your lists and look at OPENS by COMPANY - there might be WHOLE COMPANIES with 0 op...
    Community Manager
    January 14, 2022 08:17
    Hi @KBrue , Thank you for reaching out to the Community! The dropping email open rates might be a consequence of the rollout of Apple iOS...
  • KBrue on January 12, 2022
    1 Replies
    Anyone else have problems with some companies having 0 opens to marketing emails? Example: we send emails to a marketing list of 10,000 (valid subscribers), and get around 3% open rate. When looking at the fine analytics, some companies have decent...
    Hall of Famer
    January 12, 2022 04:10
    Hi @KBrue , That is likely the issue, yes. Depending on the email policies of those companies, images might for example not be loaded ore stri...
  • Solved
    HDawkins on November 18, 2021
    3 Replies
    Hey, Is it possible to create smart content within an email based on data from one of our forms? We have a form that collects data on the type of course a student is interested in They can choose up to ten different course interests (mult...
    January 03, 2022 04:50
    Yeah, that's quite interesting.
  • Solved
    carolgiacon on October 06, 2021
    1 Replies
    Hi Everyone, hope you all are doing great! Excited for INBOUND 2021? I CAN'T WAIT! I'm here today to ask for some insights and benchmark for other companies on Double Opt In. We implemented the function this monday and we wanted to know which...
    Hall of Famer
    October 06, 2021 06:42
    Hi @carolgiacon , Great question! I'm managing a few HubSpot portals and the email confirmation rate is between 65% and 90% depending on the i...
  • Solved
    mkarsten on August 24, 2021
    2 Replies
    When working with auto replies, we get information about contacts being out for extended periods of time because of maternity/paternity leave, extended vacations, sabatical, etc. I'm trying to figure out a way to put the contacts in a holding patt...
    Top Contributor
    August 25, 2021 06:30
    Much more streamlined! Thank you.:)
  • Solved
    Envigo on August 19, 2021
    3 Replies
    Greetings, We have emails we send out weekly, sometimes as many as 3 per week. We do our best to keep our audience very targeted so we are not exceeding our limits with our users. However our marketing team is sent each email and would like to get...
    August 20, 2021 04:03
    Thank you both for your answer, @karstenkoehler I looked in to your solution and I see that option for emails that are non AB test or timezone send...
  • Solved
    bassic on July 16, 2021
    7 Replies
    Hi there, We have recently run the emails on our CRM which are according to Hubspot hard bounces through Debounce. Almost half of the hard bounced emails according to Hubspot were flagged as deliverable by Debounce (in our case 5k contacts). H...
    July 23, 2021 02:00
    Thanks for the clarification. This is a valid point. It is wrong to compare Spam or Policy related hardbounces. Hubspot has more robust information...
  • Nick_Charles on June 30, 2021
    1 Replies
    Hi! I've been using Hubspot since march/2021 but I missed the dedicated IP configuration in the begining. Because of this, the return-path and mailed-by became " ". Even without the correct configuration, I got thr...
    Community Manager
    July 02, 2021 05:34
    Hi @Nick_Charles , Thank you for reaching out to the Community! HubSpot's email deliverability team works hard to maintain our best-in-clas...
  • CRooney on June 01, 2021
    4 Replies
    Hi, I have a contact that is not receiving emails from a workflow. The error says they've previously unsubscribed from the subscription type or has no GDPR-compliant basis for sending. Their subscription status shows they are subscribed to the s...
    August 26, 2021 05:42
    If your situation is similar to mine, you probably have multiple email addresses showing on the contact record. Hubspot only emails the primary addre...
  • Solved
    CLanglinais on May 22, 2021
    1 Replies
    Hello, I am new here. I had a website about softwares. I received tones of mails daily. So, I want to use hubspot email account at my website of Greenhouse Management software . Kindly, guide me the whole process how to add it. Thanks in advan...
    Hall of Famer
    May 22, 2021 06:32
    HI @CLanglinais , If you're not familiar with HubSpot's marketing features yet, I'd recommend completing the HubSpot Marketing Software Certi...
  • Solved
    ITInfra on December 15, 2020
    6 Replies
    We are having issue sending emails using Hubspot. We are receiving this error " There was an issue sending your email. The recipient <email address> on this email thread previously bounced, marked this email as spam or has uns...
    Community Manager
    January 04, 2021 13:10
    Hello @ITInfra Thank you for the examples, and for the patience on this post. Checking some examples they are indeed bounced due to the em...
  • wlee168 on October 27, 2020
    1 Replies
    I was under the assumption that plain text emails were rarely used and most devices could handle HTML versions of emails nowadays. This 70/30 split only seems to apply to this particular email, and not our previous emails. Is there something tha...
    Community Manager
    October 28, 2020 07:51
    Hey @wlee168 It could be possible the plain text version of the email was customized and it probably the issue you are having could be rela...
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