Email Deliverability

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Solved
Timbrowntown on April 16, 2024
We're currently in the process of setting up HubSpot for our marketing emails, and I wanted to touch base with you regarding some DNS aspects in regards to our exchange based email. At present, our mydomain.com (example) domain lacks DMARC or DK read more
0 upvote
4 Replies
Accepted Solution
Top Contributor | Platinum Partner
April 17, 2024 10:27
These are good questions. HubSpot allows granular control on who can do what in the platform. For example, you could have 10 users in your Hub...read more
Solved
EKopec on April 10, 2024
Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
April 10, 2024 10:30
@EKopec re-engagement campaigns can be very effective if you're content is aligned with where they are in the buyer journey - it can also be heavil...read more
Solved
06401 on April 10, 2024
Hello, We'd like to add a gmail group email address to "reply to" address of our marketing emails and connect that email adress to Hubspot so we can also follow up any replies in contact's activity tab. Is this possible?
0 upvote
1 Reply
Accepted Solution
Community Manager
April 11, 2024 06:05
Hi @06401 , Thanks for reaching out to the Community! Just to confirm, are you seeking to link a team address to set it up as your '...read more
SMomo on March 21, 2024
My email address is showing no authentication in the inbox. The domain is hosted by Godaddy. How do I authenticate it? Any Suggestions?
0 upvote
1 Reply
Hall of Famer | Partner
March 21, 2024 04:26
Hi @SMomo , The necessary steps are explained here: https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot ...read more
RJRao on March 18, 2024
Hi, Is this possible to send resumes from the the HubSpot forms to email id. Currently, it is sending a notification email but I want the resumes in attachment only. Is this possible?
0 upvote
2 Replies
Key Advisor
March 19, 2024 08:44
Alternatively to what has been mentioned, Hubspot is not really marketed as an ATS (application tracking system) and depending on your needs of your ...read more
Solved
RBertsch on March 14, 2024
I set up a few drip campaigns and we have our email frequency set to a maximum of 1 email per contact, per day. If my workflow tries to send a contact an email on the same day as another workflow does it delay the overlapping email or does it just n read more
0 upvote
3 Replies
Accepted Solution
Participant
March 14, 2024 16:40
Yes, the system will delay the second email and send it on the next available day.
BAdair7 on March 06, 2024
I can't find the email because I deleted it, but it's still sending to our contacts. I need it to stop sending ASAP. Any ideas?
0 upvote
1 Reply
Most Valuable Member | Elite Partner
March 06, 2024 19:50
@BAdair7 since you have an enterprise subscription, I would contact HubSpot Support to have them investigate the issue directly. If the email is de...read more
Solved
SRogers4 on February 09, 2024
Hello! I am fairly new to HubSpot, as we just switched from Pardot. We are Marketing Enterprise customers. We have imported all of our lists from Pardot/Salesforce (that have always worked, no problem) and have begun multiple email campaigns. Ou read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
February 10, 2024 08:49
How large is your database that you migrated over? Depending on that size, did you perform an IP warming campaign since you are now sending from a ne...read more
Solved
NGacem on February 07, 2024
Bonjour à tous, j'aurai besoin d'aide, lorsque je modifie une adresse mail d'un contact d'une séquence en cours, celui-ci continue à recevoir les mails sur l'adresse mail précédente, et non sur l'adresse mail que j'ai modifié à la main. Quelles read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 07, 2024 05:16
Bonjour @NGacem , Lorsque vous créez une séquence, vous planifiez essentiellement les e-mails à l'avance. Pour vous assurer que la nouve...read more
Solved
CFerrari9 on December 19, 2023
On Thursday and Saturday of last week, we sent emails to a list that we have been using on a recurring basis in our mailings. In general, when we have sent to this list, our top email client in the email reporting function is Gmail, over 70%. Howe read more
1 upvote
3 Replies
Accepted Solution
Top Contributor
December 20, 2023 10:13
Echoing @danmoyle ! This is surprising and I also don't know of anything that would cause a temporary change like that. I am perplexed that you saw ...read more
Solved
karenkaz on October 04, 2023
Hi! Looking for ideas, tips, best practices, and maybe a little commiseration here. We suddenly started having our open rates tank for Gmail users and have narrowed the issue down to HTML file size. (For us the tipping point seems to be around read more
1 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
October 04, 2023 17:03
Hi @karenkaz this is really interesting, thank you for sharing so much detail about the size of the emails relative to performance. One optio...read more
Solved
JBKHMI2030 on October 04, 2023
Apple Mail to Remove URL Tracking Parameters JULY 16, 2023 https://www.practicalecommerce.com/apple-mail-to-remove-url-tracking-parameters How does this affect the typical Hubspot email marketer going forward and are there any discuss read more
0 upvote
3 Replies
Accepted Solution
Participant
October 04, 2023 10:09
@Jnix284 , Thanks for the fast & helpful response! I'll dive into this - Thanks again! 😊
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