We recently sent out a marketing email in HubSpot to a targeted list, all users with the same email domain. The report showed 100% delivery but after two days it was a 0% open rate. We personally reached out to one of the contacts to ask if he recei read more

Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more

Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn't in our budget. We are getting this message when sending marketing em read more

Sent an email yesterday to approx 7500 recipients around 11:15am. Some recipients did not receive it until 3:30pm, others not until past 6:00pm. Is there a reason an email would take this long to be delivered? I would love to prevent this in the fut read more

One instance I'm working in has seen a massive drop in reported opens from Chrome. It's happened twice now, and is happening out of the blue with no changes to cadence, list size or anything. It's a newsletter, so the only thing that changes is the read more

I am not able to select the emails which are in this list. This list contains 150+ valid and verified emails but can't choose any of them. Kindly help me.

We have a contact who marked one of our emails as SPAM. They are now requesting our emails and they wont go through to him bc of this SPAM flag. Is there a way to remove it? Please help!

Given the Apple privacy settings for email, does anyone know if Hubspot counts an Apple user with this feature toggled on to be a contact who engages or opens the email? I'm under the impression that Apple masks the user's activity so I was wonderin read more

I've sent many emails through Hubspot, but something went wrong with today's send. Instead of showing my name or my email address in the From line in the recipient's inbox, it shows info...@...ee.hs-send.com Once inside the email it shows like thi read more

I have the Starter package and am trying to set up my primary domain (e.g. aplosanalytics.com) for the website/blog/landing pages and then use a subdomain (e.g. emails.aplosanalytics.com) for email marketing. I cannot figure out how to do that. By d read more

I am on the free plan, and I have connected my email so that I can send marketing emails. It seems that the majority of the emails sent have ended up in the recipients spam inboxes. How do I improve the deliverability, or make changes so that the read more

Hi, I have some trouble trying to receive emails from the clients that register from my shopify website. I have a page named contact where they can put their informaions + a question, and i am supposed to receive it on my support email that I also read more