Email Deliverability

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解決済み
asiaferguson 12月 08日, 2023
Hello - I have a client who wants me to run an email delivery test against an entire list of active subscribers. I'm thinking this isn't possible, but wanted to do due diligence and ask the community in case I'm missing something. I know there ar 続きを読む
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
12月 08日, 2023 08:58
Hi @asiaferguson , This is not possible within HubSpot, no, and it sounds like they would like you to validate the email addresses. This can b...続きを読む
IzaGomez 11月 09日, 2023
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
コミュニティーマネージャー
11月 09日, 2023 17:16
Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information to...続きを読む
解決済み
Manka 11月 01日, 2023
Hello, Whenever I try to send an email through Hubspot I get an error message on Outlook 365 which declares "Your message wasn't delivered because the recipient's email provider rejected it."How do I fix this?
1 いいね!
5 コメント
Accepted Solution
殿堂入り | Solutions Partner
11月 01日, 2023 14:26
Hi @IThompson6 , Could you confirm that you have connected your email sending domain and set up email authentification ( SPF, DMARC )?...続きを読む
ATeall 11月 01日, 2023
Wondering if anyone else had this issue with emails yesterday. We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn't receive the emails until 3 AM. I double 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
11月 01日, 2023 15:15
Hello @ATeall ! Thank you so much for reaching out! I'm sorry to hear that you experienced some unusual delivery times for your Oct 31 e...続きを読む
解決済み
CNacca 10月 30日, 2023
Hi All, I am wanting to set the subscription types for contacts when they fill out certain forms, how do we do this?
0 いいね!
2 コメント
Accepted Solution
殿堂入り | Solutions Partner
10月 30日, 2023 05:45
Hi @CNacca , You can do this directly in the forms editor. Click on the consent notice text, the left sidebar should open and this is where yo...続きを読む
解決済み
mohall 10月 18日, 2023
Does anyone have best practices to share on conducting an A/B test optimally with recipients all over the world? Local, time zone-based sends aren't permitted on A/B tests but I don't want to execute sends that would land during off hours. I ima 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
10月 19日, 2023 00:27
Hi @mohall , With A/B tests requiring a time range of a few hours (and no further settings to specify by locale), your best option is indeed t...続きを読む
解決済み
AMV34 10月 18日, 2023
Would love to hear what others are doing with bot filtering. Do you have it off or on? What are some of the pros/cons you've seen?
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
10月 18日, 2023 10:25
Hi @AMV34 , If you're open to dive into previous threads, there's one here that had a good discussion going: https://community.hubspot.com/t5...続きを読む
解決済み
JDemoDN 10月 12日, 2023
hello, we have our domain running on Google Workspace for email. I have noticed that any email coming from hubspot is being rejected by Google. If i look at the logs it says 550-5.7.26 Unauthenticated email from nysba.org is not accepted due t 続きを読む
0 いいね!
9 コメント
Accepted Solution
殿堂入り | Solutions Partner
10月 12日, 2023 09:39
Hi @JDemoDN , With this added context, I would probably look into the forwarding first thing. You're auto-forwarding mass emails, I can see ho...続きを読む
解決済み
rschaller 10月 10日, 2023
We are having better success reaching our customers/leads NOT thru Hubspot. emails are not reaching the end point. any idea?
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
10月 10日, 2023 14:24
Hi @rschaller , There are multiple potential reasons that could be causing this. First and foremost, have you connected your email domain? ...続きを読む
解決済み
MGrubb 9月 26日, 2023
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na 続きを読む
0 いいね!
3 コメント
Accepted Solution
キーアドバイザー
9月 26日, 2023 18:32
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you: https://knowledge.hub...続きを読む
MBuzzurro 9月 25日, 2023
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( 続きを読む
0 いいね!
2 コメント
メンバー
10月 04日, 2023 14:46
Hi Pam: Thank you very much for your reply. That’s great, it seems to be working fine when I write the e-mail from the CRM. However, because of for...続きを読む
解決済み
asiaferguson 9月 22日, 2023
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a 続きを読む
1 いいね!
3 コメント
Accepted Solution
ソートリーダー | Diamond Partner
9月 22日, 2023 15:49
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a fe...続きを読む
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