Email Deliverability

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IzaGomez on November 09, 2023
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
November 09, 2023 17:16
Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information to...Beitrag ansehen
Manka on November 01, 2023
Hello, Whenever I try to send an email through Hubspot I get an error message on Outlook 365 which declares "Your message wasn't delivered because the recipient's email provider rejected it."How do I fix this?
5 Antworten
Accepted Solution
Berühmtheit | Partner
November 01, 2023 14:26
Hi @IThompson6 , Could you confirm that you have connected your email sending domain and set up email authentification ( SPF, DMARC )?...Beitrag ansehen
ATeall on November 01, 2023
Wondering if anyone else had this issue with emails yesterday. We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn't receive the emails until 3 AM. I double Beitrag ansehen
1 Antwort
November 01, 2023 15:15
Hello @ATeall ! Thank you so much for reaching out! I'm sorry to hear that you experienced some unusual delivery times for your Oct 31 e...Beitrag ansehen
CNacca on Oktober 30, 2023
Hi All, I am wanting to set the subscription types for contacts when they fill out certain forms, how do we do this?
2 Antworten
Accepted Solution
Berühmtheit | Partner
Oktober 30, 2023 05:45
Hi @CNacca , You can do this directly in the forms editor. Click on the consent notice text, the left sidebar should open and this is where yo...Beitrag ansehen
mohall on Oktober 18, 2023
Does anyone have best practices to share on conducting an A/B test optimally with recipients all over the world? Local, time zone-based sends aren't permitted on A/B tests but I don't want to execute sends that would land during off hours. I ima Beitrag ansehen
Accepted Solution
Berühmtheit | Partner
Oktober 19, 2023 00:27
Hi @mohall , With A/B tests requiring a time range of a few hours (and no further settings to specify by locale), your best option is indeed t...Beitrag ansehen
AMV34 on Oktober 18, 2023
Would love to hear what others are doing with bot filtering. Do you have it off or on? What are some of the pros/cons you've seen?
Accepted Solution
Berühmtheit | Partner
Oktober 18, 2023 10:25
Hi @AMV34 , If you're open to dive into previous threads, there's one here that had a good discussion going: ansehen
JDemoDN on Oktober 12, 2023
hello, we have our domain running on Google Workspace for email. I have noticed that any email coming from hubspot is being rejected by Google. If i look at the logs it says 550-5.7.26 Unauthenticated email from is not accepted due t Beitrag ansehen
9 Antworten
Accepted Solution
Berühmtheit | Partner
Oktober 12, 2023 09:39
Hi @JDemoDN , With this added context, I would probably look into the forwarding first thing. You're auto-forwarding mass emails, I can see ho...Beitrag ansehen
rschaller on Oktober 10, 2023
We are having better success reaching our customers/leads NOT thru Hubspot. emails are not reaching the end point. any idea?
1 Antwort
Accepted Solution
Berühmtheit | Partner
Oktober 10, 2023 14:24
Hi @rschaller , There are multiple potential reasons that could be causing this. First and foremost, have you connected your email domain? ...Beitrag ansehen
MGrubb on September 26, 2023
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na Beitrag ansehen
3 Antworten
Accepted Solution
September 26, 2023 18:32
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you: https://knowledge.hub...Beitrag ansehen
MBuzzurro on September 25, 2023
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( Beitrag ansehen
Oktober 04, 2023 14:46
Hi Pam: Thank you very much for your reply. That’s great, it seems to be working fine when I write the e-mail from the CRM. However, because of for...Beitrag ansehen
asiaferguson on September 22, 2023
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a Beitrag ansehen
3 Antworten
Accepted Solution
Vordenker/-in | Diamond Partner
September 22, 2023 15:49
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a fe...Beitrag ansehen
EMcGrath on September 19, 2023
We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other fo Beitrag ansehen
Accepted Solution
Autorität | Diamond Partner
September 20, 2023 06:35
Hey @EMcGrath , this is fairly common to setup. To do this in HubSpot your individual members would need to connect additional email address. Do ...Beitrag ansehen
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