On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you:
https://knowledge.hub...read more
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more
Hello @MBuzzurro
The signature should be inserted in the email draft during the writing process in the CRM as described here , it would work...read more
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a fe...read more
We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other fo read more
Hey @EMcGrath , this is fairly common to setup. To do this in HubSpot your individual members would need to connect additional email address. Do ...read more
Hi, We are in the process of setting up a nurture email flow for approx 600 contacts that are in opportunity lifecycle stage. If we enroll these contacts and start sending emails to everyone at once, is there a risk in doing so if coming from a read more
Hi @EMoritz7 ,
Changes always pose somewhat of a risk but it's hard to put a number / likelihood to it here. In the grand scheme of things, 60...read more
95% of the one to one emails I send through HubSpot come back as undeliverable because possible spam content was detected. There is nothing but personally written text in the emails. No template. No mass emails. Previous threads I've seen blame this read more
Hello HubSpot Community, As we have lot of contacts on HubSpot now, I am thinking of an automate solution where I can validate the emails. I have seen a lot of third-party integration which can validate but I am also aiming to update the contact in read more
Hi @Sanyasi ,
Not natively, no. With the help of data enrichment integrations, you might be able to get up to date information on when people ...read more
Hi, In my email workflow (5 emails) I have put in the following conditions: 1. Delay 2 days 2. Deliver only on weekdays QQ - If a recipient gets an email on Friday (based on the website trigger), will they get the next email on Monday or Wednesday read more
Hi @Verma_Dub ,
If a contact enters the 2 day delay on Friday, they would leave the 2 day delay on Sunday. HubSpot would then check whether it...read more
Hello, I recently sent out an email that was a test email to my own email. It came out fine and everything. After that, I created a cold email to send to a prospective client, it was immediately under review, and then was met with this message a few read more
Hi @fadedlamp ,
Email customer support is already available in Starter subscriptions (the $800 you're mentioning sound like you look up Profes...read more
Hi there, I'm new to the platform and currently using a free account because I don't want to spend on something I'm not yet familiar with. I'm working on learning the platform and email marketing in general to improve my skills. I ran a test read more
Hi @JuliaP17
Unfortunately, you cannot send test emails from a free HubSpot account if your account has been suspended due to historical activit...read more
Hi I just had an email stopped twice due to a hard bounce rate. The first one happened because I think I sent it to both unengaged as well as engaged customers, but the resend I made an hour or so later was to engaged customers only - and it read more