Hello - I have a client who wants me to run an email delivery test against an entire list of active subscribers. I'm thinking this isn't possible, but wanted to do due diligence and ask the community in case I'm missing something. I know there ar read more

Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.

Hello, Whenever I try to send an email through Hubspot I get an error message on Outlook 365 which declares "Your message wasn't delivered because the recipient's email provider rejected it."How do I fix this?

Wondering if anyone else had this issue with emails yesterday. We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn't receive the emails until 3 AM. I double read more

Hi All, I am wanting to set the subscription types for contacts when they fill out certain forms, how do we do this?

Does anyone have best practices to share on conducting an A/B test optimally with recipients all over the world? Local, time zone-based sends aren't permitted on A/B tests but I don't want to execute sends that would land during off hours. I ima read more

Would love to hear what others are doing with bot filtering. Do you have it off or on? What are some of the pros/cons you've seen?

hello, we have our domain running on Google Workspace for email. I have noticed that any email coming from hubspot is being rejected by Google. If i look at the logs it says 550-5.7.26 Unauthenticated email from nysba.org is not accepted due t read more

We are having better success reaching our customers/leads NOT thru Hubspot. emails are not reaching the end point. any idea?

On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more

Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more

Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more