Email Deliverability

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LoraBergeron on March 01, 2024
We have a contact who marked one of our emails as SPAM. They are now requesting our emails and they wont go through to him bc of this SPAM flag. Is there a way to remove it? Please help!
0 upvote
8 Replies
Contributor
March 01, 2024 11:00
Ok, I will. Thanks so much for your help!
KJavier on February 28, 2024
Given the Apple privacy settings for email, does anyone know if Hubspot counts an Apple user with this feature toggled on to be a contact who engages or opens the email? I'm under the impression that Apple masks the user's activity so I was wonderin read more
0 upvote
1 Reply
Hall of Famer | Partner
February 28, 2024 13:33
Hi @KJavier , This was discussed before here: https://community.hubspot.com/t5/Email-Marketing-Tool/iOS-15-let-s-talk-about-it/m-p/513936/hig...read more
SaferCycling on February 28, 2024
I've sent many emails through Hubspot, but something went wrong with today's send. Instead of showing my name or my email address in the From line in the recipient's inbox, it shows info...@...ee.hs-send.com Once inside the email it shows like thi read more
Most Valuable Member | Diamond Partner
February 29, 2024 18:48
Hi @SaferCycling no worries, if you haven't configured an email sending domain then it's likely just a change that happened in the background as pa...read more
Solved
NTeuscher on February 20, 2024
I have the Starter package and am trying to set up my primary domain (e.g. aplosanalytics.com) for the website/blog/landing pages and then use a subdomain (e.g. emails.aplosanalytics.com) for email marketing. I cannot figure out how to do that. By d read more
0 upvote
2 Replies
Accepted Solution
Member
February 21, 2024 15:59
Thank you for the link. That worked after I had disconnected my current email sending domain. Here's another community link on that topic: https://c...read more
Solved
MHuggins0 on February 15, 2024
I am on the free plan, and I have connected my email so that I can send marketing emails. It seems that the majority of the emails sent have ended up in the recipients spam inboxes. How do I improve the deliverability, or make changes so that the read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 16, 2024 00:19
@MHuggins0 essentially, yes, however HubSpot doesn't put it that way, of course. Authentication is a paid feature and unauthenticated emails have a...read more
Solved
oamberg on February 15, 2024
Hi, I have some trouble trying to receive emails from the clients that register from my shopify website. I have a page named contact where they can put their informaions + a question, and i am supposed to receive it on my support email that I also read more
0 upvote
1 Reply
Accepted Solution
Contributor | Partner
February 15, 2024 09:08
Hi @oamberg , let me clarify, So you want to receive an email when someone else signs up on your website? Why don't you do that from Shopify, rat...read more
Solved
CSimpson2 on February 14, 2024
Hi everyone! I want to purchase a list of prospects through a company called InfoUSA to reach out to new homeowners in my targeted area. How can I legally email them if I don't have their consent to email them?
0 upvote
4 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
February 14, 2024 10:42
@CSimpson2 I would also highly advise against a purchased list for email marketing. If you want to target new homeowners in your area, you mi...read more
abcd2 on February 06, 2024
I've encountered a possible bug. I attempted to send an email to a contact but I am getting the error "There was an issue sending an email to this contact. This recipient looks invalid. Previous sends to this address have bounced." I've never sent read more
0 upvote
9 Replies
Member
February 12, 2024 12:57
@PamCotton any follow up? It seems like only Hubspot internal can resolve this issue.
TMowreader on February 02, 2024
Hello, getting blocked emails using Hubspot starting today. I assume it's from the DMARC rules going into effect yesterday. I started following THIS guide, but it looked like it was going to redirect my website to hubspot? I'm not the most tech read more
0 upvote
3 Replies
Hall of Famer | Partner
February 05, 2024 03:26
@TMowreader that would be the reason, yes, connecting an email sending domain requires a Starter subscription.
Solved
AjayPatel24 on January 26, 2024
Hello, We have seen the message in HubSpot regarding email sending and the need to authenticate/connect your domain to HubSpot as part of stricter guidance from email providers. We want to connect our domain to send marketing automation a read more
Accepted Solution
Hall of Famer | Partner
January 26, 2024 06:45
Hi @AjayPatel24 , It's not possible to say what the exact consequences will be. Email service providers have different policies when it comes ...read more
M0 on January 17, 2024
With the upcoming changes to yahoo/google bulk email protocols, I need to insure that all of our users are including an unsubcribe link on their emails. But I can't require unsubscribe links be used, I can't turn them on as an admin, and I can't se read more
M0
Participant
January 17, 2024 14:21
@lpleva @cgillingham @glencornell - Please add any other product managers you can route this to that can help on this?
Solved
AMcCabe6 on January 15, 2024
Hey, I got a notification telling me that emails will need to be sent for authenticated domains soon, and followed the steps provided within Hubspot's doc in which it explains how to add DKIM, SPF and DMARC - https://knowledge.hubspot.com/emai read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 15, 2024 03:41
Hi @AMcCabe6 , MXToolbox is a tool that can help you check whether everything is set up correctly: https://mxtoolbox.com/ (DNS, DMARC) ...read more
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