Email Deliverability

Hi there, We have been experiencing a reoccuring issue where some of our emails have been ending up in our clients' spam folders. This wasn't an issue until we used the Hubspot email marketing tool. We had quite a few emails bounced back aft read more

Hello, My marketing team has been asking questions about the low engagement filter HubSpot has when sending emails. It appears that customers with low engagement stop receiving the emails we send. This drops the total of emails delivered. Is th read more

Hi Everyone, I have a contact list. But the company contact forms never had email opt-in checkboxes. So I don't have their consent to send marketing emails. How do I get their consent? Can I use a service provider like Mailchimp, Zoho, or Hubspo read more

¡Hello! A Mexican customer is questioning why Get Response is showing better open rates on email webinar campaigns. We can confirm that all HubSpot email settings are correct, including authentication (SPF & DMARC) and the email sent is w read more

Apologies if this is the wrong board for this in advanced. I would like to build a "keep warm" email campaign that contacts can be put into to receive drip emails from us after they finished a sequence. The list is about 500 contacts big an read more

Hello! I'm looking for maybe some assistance or extra wisdom from HubSpot pros, but I'm currently facing a very odd issue that I'm unsure how to adjust and fix. My organization sends out monthly newsletters to our subscriber base of over 5,000 peo read more

Hi, Im trying to analyse what is affecting our company's bounce rate. Top reason: Most bounces are due to "Mailbox Issues" (like full inbox, invalid mailbox, or recipient server not accepting emails)-As per its AI anlaysis tool. Bounce rate brea read more

Hi, Could anyone tell me if it's possible to send emails to a non-marketing contact? Our Sales rep sends emails to customers before a sales trip to check their availability to meet, few contacts on theat list are non-marketing. Is there a way to s read more

I just started a new HubSpot account for a client. We sent out the first email. Everyone on it met CASL standards, but there was a high bounce rate (I assume we started with some emails that weren't accurate, or maybe business addresses of people wh read more

I am currently preparing to send an important service message to our entire database, including both opted-in and opted-out users. I plan to send this email via HubSpot as a "transactional" email. My primary concern is maintaining a good sende read more

Hi HubSpot people, In HubSpot, why does it often take a long time for marketing emails to make money? I don't mean a delay in deliverability, I mean why might my ecomm marketing email make zero pounds in the first week, and then after a month, read more

I left my company for 2 years, so my email address bounced, on returning I am not able to send or receive emails in or out of Hubspot it just says "emails to this address have bounced" i have been back for over a year now If I reply to a chain in read more