On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more

Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more

Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more

We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other fo read more

Hi, We are in the process of setting up a nurture email flow for approx 600 contacts that are in opportunity lifecycle stage. If we enroll these contacts and start sending emails to everyone at once, is there a risk in doing so if coming from a read more

95% of the one to one emails I send through HubSpot come back as undeliverable because possible spam content was detected. There is nothing but personally written text in the emails. No template. No mass emails. Previous threads I've seen blame this read more

Hello HubSpot Community, As we have lot of contacts on HubSpot now, I am thinking of an automate solution where I can validate the emails. I have seen a lot of third-party integration which can validate but I am also aiming to update the contact in read more

Hi, my contacts receive emails sent via hubspot in spam. Do you have any recommendations or solutions to solve this problem?

Hi, In my email workflow (5 emails) I have put in the following conditions: 1. Delay 2 days 2. Deliver only on weekdays QQ - If a recipient gets an email on Friday (based on the website trigger), will they get the next email on Monday or Wednesday read more

Hello, I recently sent out an email that was a test email to my own email. It came out fine and everything. After that, I created a cold email to send to a prospective client, it was immediately under review, and then was met with this message a few read more

Hi there, I'm new to the platform and currently using a free account because I don't want to spend on something I'm not yet familiar with. I'm working on learning the platform and email marketing in general to improve my skills. I ran a test read more

Hi I just had an email stopped twice due to a hard bounce rate. The first one happened because I think I sent it to both unengaged as well as engaged customers, but the resend I made an hour or so later was to engaged customers only - and it read more