Hello - I have a client who wants me to run an email delivery test against an entire list of active subscribers. I'm thinking this isn't possible, but wanted to do due diligence and ask the community in case I'm missing something. I know there ar read more
Hi @asiaferguson ,
This is not possible within HubSpot, no, and it sounds like they would like you to validate the email addresses. This can b...read more
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
Hello @IzaGomez thank you for posting in our Community!
Do you currently have a blog subscription? You can create a list with that information to...read more
Hello, Whenever I try to send an email through Hubspot I get an error message on Outlook 365 which declares "Your message wasn't delivered because the recipient's email provider rejected it."How do I fix this?
Wondering if anyone else had this issue with emails yesterday. We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn't receive the emails until 3 AM. I double read more
Hi @CNacca ,
You can do this directly in the forms editor. Click on the consent notice text, the left sidebar should open and this is where yo...read more
Does anyone have best practices to share on conducting an A/B test optimally with recipients all over the world? Local, time zone-based sends aren't permitted on A/B tests but I don't want to execute sends that would land during off hours. I ima read more
Hi @mohall ,
With A/B tests requiring a time range of a few hours (and no further settings to specify by locale), your best option is indeed t...read more
Hi @AMV34 ,
If you're open to dive into previous threads, there's one here that had a good discussion going: https://community.hubspot.com/t5...read more
hello, we have our domain running on Google Workspace for email. I have noticed that any email coming from hubspot is being rejected by Google. If i look at the logs it says 550-5.7.26 Unauthenticated email from nysba.org is not accepted due t read more
Hi @JDemoDN ,
With this added context, I would probably look into the forwarding first thing. You're auto-forwarding mass emails, I can see ho...read more
Hi @rschaller ,
There are multiple potential reasons
that could be causing this. First and foremost, have you connected your email domain? ...read more
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more
Sounds like you have not done authentication if you are getting "via" in your emails. Here's some articles to help you:
https://knowledge.hub...read more
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more
Hi Pam: Thank you very much for your reply. That’s great, it seems to be working fine when I write the e-mail from the CRM. However, because of for...read more
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more
Hi @asiaferguson - you mentioned that each brand still has a unique from account, but it's not the same as it was prior to the consolidation - a fe...read more