Hello - I have a client who wants me to run an email delivery test against an entire list of active subscribers. I'm thinking this isn't possible, but wanted to do due diligence and ask the community in case I'm missing something. I know there ar read more
Hello, Whenever I try to send an email through Hubspot I get an error message on Outlook 365 which declares "Your message wasn't delivered because the recipient's email provider rejected it."How do I fix this?
Wondering if anyone else had this issue with emails yesterday. We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn't receive the emails until 3 AM. I double read more
Does anyone have best practices to share on conducting an A/B test optimally with recipients all over the world? Local, time zone-based sends aren't permitted on A/B tests but I don't want to execute sends that would land during off hours. I ima read more
hello, we have our domain running on Google Workspace for email. I have noticed that any email coming from hubspot is being rejected by Google. If i look at the logs it says 550-5.7.26 Unauthenticated email from nysba.org is not accepted due t read more
On 8/16 we had an email send go to our recipients' spam boxes (including our own employees, which is how we figured out what happened). Luckily, we weren't reported as spam, but it impacted our open and click rates. The email sender appeared "[My na read more
Hi there! I wondered if anyone can help me. I'm sending e-mails through the Outlook app on a macbook, and when i activate the Hubspot sales plugin to track said e-mails- my signature disappears. It doesn't do so when sending untracked e-mails ( read more
Hello - Recently, one of our clients consolidated multiple Hubspot accounts into 1 single Hubspot account and now email health has plumeted. Each of the original Hubspot accounts were for different brands. Each with their own list of contacts a read more