Email Deliverability

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Résolues
olivia11 le Février 28, 2024
Hey, just wondering if we are charged for marketing contacts that are automatically set as "unengaged."
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 29, 2024 00:13
Sure @olivia11 , this article explains which property the unengaged measurement is relying on: https://knowledge.hubspot.com/marketing-email/what-i...Lire la suite
Résolues
Swadhin_Ghosh le Février 09, 2024
I am having some trouble sending emails using workflows
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 09, 2024 06:48
@Swadhin_Ghosh I'd recommend following the exact same suggestion as shown in the screenshot 😉 This is a case where the information is not shown ...Lire la suite
Résolues
AmyYUL le Janvier 26, 2024
Hi, How do we temporarily park an email address to not receive correspondence during a sabbatical, parental leave etc?
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4 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Janvier 30, 2024 10:37
@AmyYUL you can find steps for creating a contact date property here: https://knowledge.hubspot.com/properties/create-and-edit-properties O...Lire la suite
Résolues
JDillon1 le Décembre 22, 2023
It woudl be swell if there was a tool that could identify if our contact's emails were valid or not without us sending an email to them. I am combing through old contacts with multiple emails and I thought of this idea when online with Hubspot Lire la suite
1 Mention J'aime
1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Décembre 22, 2023 13:38
Hi @JDillon1 , These tools exist and some of them integrate with HubSpot, such as Neverbounce, Verifalia, EmailHippo, Zerobounce, Kickbox 🙂 ...Lire la suite
IzaGomez le Novembre 09, 2023
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
Gestionnaire de communauté
Novembre 09, 2023 17:16
Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information to...Lire la suite
Résolues
dd96 le Octobre 03, 2023
I'm trying to send emails to different groups in my company -- just one email address created through Google that contains different users, not an actual Hubspot list (for example certain company departments, certain office locations, etc such as al Lire la suite
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1 Réponse
Accepted Solution
Conseiller clé
Octobre 03, 2023 12:57
Yes - the group subscription is tied to the entire group, not to the individual so if one person in your company complained that marketing was spammi...Lire la suite
Résolues
jrun le Août 11, 2023
Curious on how/why a contact that I just created today, that has never been in our system or received an email from us, has no duplicate records and yet has somehow "Opted out" of communication from us?
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2 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Août 12, 2023 01:26
Hi @jrun , HubSpot retains opt out information even after a contact is deleted. In other words, the contact might've been in your CRM before, ...Lire la suite
Résolues
Albus_Bui le Mai 02, 2023
Hello Expert community, I'm planning to apply some kind of sunset policy to clean up our HubSpot database and would love to ask for some pieces of advice. A generic question would be to see if any suggestions for good practices in implement Lire la suite
0 Mention J'aime
2 Réponses
Accepted Solution
Conseiller clé | Partenaire solutions
Mai 02, 2023 10:00
Hi @Albus_Bui regarding importing an opt-out list, this is to sync opt outs with any systems you may have external to HubSpot. For example if you'...Lire la suite
Résolues
AbiCarey le Avril 20, 2023
Hello! We use several Static lists to send emails to customers on a regular basis. I've just taken over from the person who used to create these emails and she was cloning the email, which kept the static list in there. I'm curious though, Lire la suite
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2 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Avril 20, 2023 06:49
Hi @AbiCarey , A cloned email will always reference the latest, most up to date version of a list. For example, if you have email A sent in Ja...Lire la suite
TejaR le Mars 30, 2023
Hi Everyone, I need help in getting email notification with all fields when new contact created using my website form. Currently, i am receiving some emails with full fields and few with partial fields even though out customers filling all fields. Lire la suite
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6 Réponses
Membre
Mars 31, 2023 03:22
Hi @deepikaverma Information is capturing and its storing properly. but not sending full fields all the time. Weird Issue and not having much...Lire la suite
Résolues
VMedicalGroup le Février 09, 2022
Hi everyone, I'm not sure if this question was asked a lot but my workplace has a list of emails from customers that used our services in the past. All emails are gathered via. JotForm when the customer was asked to enter their email. There was no Lire la suite
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 11, 2022 00:36
Hi @VMedicalGroup , (I have to say again that my post does not constitute legal advice.) If you're sending a COVID-19 test result via em...Lire la suite
ScotP le Novembre 04, 2021
We're migrating from a different CRM and importing our previous legitimate opted-in customers into HS. Being new to HS, I performed a few test imports, and along the way one of these imports was quarantined, affecting a large number of legitimat Lire la suite
2 Mentions J'aime
4 Réponses
Gestionnaire de communauté
Août 14, 2023 09:49
Hi @NMPohl , does your client have access to technical support? If yes, the best way to go about this would be to reach out to our support directl...Lire la suite
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