Email Deliverability

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ABui4 on May 02, 2023
Hello Expert community, I'm planning to apply some kind of sunset policy to clean up our HubSpot database and would love to ask for some pieces of advice. A generic question would be to see if any suggestions for good practices in implement read more
0 upvote
2 Replies
Accepted Solution
Top Contributor | Partner
May 02, 2023 10:00
Hi @ABui4 regarding importing an opt-out list, this is to sync opt outs with any systems you may have external to HubSpot. For example if you've more
AbiCarey on April 20, 2023
Hello! We use several Static lists to send emails to customers on a regular basis. I've just taken over from the person who used to create these emails and she was cloning the email, which kept the static list in there. I'm curious though, read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 20, 2023 06:49
Hi @AbiCarey , A cloned email will always reference the latest, most up to date version of a list. For example, if you have email A sent in more
TejaR on March 30, 2023
Hi Everyone, I need help in getting email notification with all fields when new contact created using my website form. Currently, i am receiving some emails with full fields and few with partial fields even though out customers filling all fields. read more
0 upvote
6 Replies
March 31, 2023 03:22
Hi @deepikaverma Information is capturing and its storing properly. but not sending full fields all the time. Weird Issue and not having more
VMedicalGroup on February 09, 2022
Hi everyone, I'm not sure if this question was asked a lot but my workplace has a list of emails from customers that used our services in the past. All emails are gathered via. JotForm when the customer was asked to enter their email. There was no read more
Accepted Solution
Hall of Famer | Partner
February 11, 2022 00:36
Hi @VMedicalGroup , (I have to say again that my post does not constitute legal advice.) If you're sending a COVID-19 test result via more
ScotP on November 04, 2021
We're migrating from a different CRM and importing our previous legitimate opted-in customers into HS. Being new to HS, I performed a few test imports, and along the way one of these imports was quarantined, affecting a large number of legitimat read more
2 Replies
November 08, 2021 14:00
Hi @MiaSrebrnjak , Thank you for the helpful reply! Yes, we would be glad to get the process started and will wait to hear from you directly. more
MWilkening on December 15, 2020
If I use the "send to more" feature for an email already sent and select a different list, will it filter out address sent to the first time, or will they get a duplicate if on both lists?
0 upvote
1 Reply
HubSpot Employee
December 15, 2020 12:28
Hi @MWilkening ! Yes, it will filter those out. You should see this message:
KateL on October 12, 2020
Dear community, I am quite new in HubSpot, so please forgive if the question is too stupid. Could you advise how to update the Abandoned Cart Automation in HubSpot so it is only sent 2 times to the same email. Could it be somewhere in Unenrollment a read more
October 14, 2020 05:39
Dear Community and @Bryantworks in particular, I still cannot solve this. Trying your way with properties, however cannot manage to add the more
Davyvanlooij on January 17, 2020
Hi, I have a question regarding our bouncing contacts. We have a list of 400+ bouncing contacts. A lot of contacts used to receive emails of us, but suddenly, they bounced on a sending email. I dont understand why they are bouncing now but used read more
Accepted Solution
HubSpot Product Team
January 17, 2020 10:56
Hi @Davyvanlooij To understand why a contact has bounced, you'll want to review the bounce details. Bounce details can be viewed in HubSpot by more
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