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Email Deliverability

Rechercher Email Deliverability pour des solutions ou poser une question

Jcouch9 le Avril 03, 2024

Alias emails not collecting data.

Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi Lire la suite

Répondre Connected Email Marketing Email Professional

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4 Réponses

Jcouch9

Membre

Avril 03, 2024 13:23

Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with con...Lire la suite

Résolues

BrassWG le Mars 01, 2024

Eingehende Emails als SPAM konfigurieren

Hallo zusammen, an die mit unserem Hubspot verknüpfte Geschäfts E-Mail Adresse werden ebenfalls Spam Nachrichten geschickt. Diese landen bei unserem Webmail Hosting korrekterweise im Spamordner, in Hubspot werden aber Kontakte angelegt. Wie kann i Lire la suite

Répondre Connected Email

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Accepted Solution

BrassWG

Participant

Mars 05, 2024 02:28

Hi @karstenkoehler vielen Dank für den Tipp. Genau das war's. Die Funktion "Absender blockieren" oder wie Hubspot es im Deutschen nennt "Zulassung...Lire la suite

caitlink le Février 26, 2024

Connecting Email Sending Domain in Multiple Portals

I have a client with two separate websites on two separate HubSpot portals. The client uses the same email for both businesses. Is it possible to connect the same email sending domain in two HubSpot portals? Will this cause any issues with email del Lire la suite

Répondre Connected Email

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1 Réponse

Jnix284

Membre irremplaçable | Partenaire solutions Elite

Février 26, 2024 17:37

Hi @caitlink as long as their DNS provider allows multiple, it's possible to configure multiple DKIM/DMARC records for the same email address. ...Lire la suite

CSlaughter3 le Janvier 31, 2024

DNS doesn't allow both TXT and CNAME to add SPF

When I have tried adding the SPF TXT code to Cloudflare DNS, I can't add both CNAME and a TXT code to the custom email sending domain. Has anyone else encountered this or found a fix?

Répondre Connected Email

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CSlaughter3

Participant | Partenaire solutions Elite

Février 02, 2024 14:31

I believe we need the CNAME for DKIM purposes and to connect the custom domain in HubSpot.

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AjayPatel24 le Janvier 26, 2024

Connecting an SPF record and not DKIM/DMARC

Hello, We have seen the message in HubSpot regarding email sending and the need to authenticate/connect your domain to HubSpot as part of stricter guidance from email providers. We want to connect our domain to send marketing automation a Lire la suite

Répondre Admin Connected Email Email Deliverability Marketing Email Settings

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Accepted Solution

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Janvier 26, 2024 06:45

Hi @AjayPatel24 , It's not possible to say what the exact consequences will be. Email service providers have different policies when it comes ...Lire la suite

M0 le Janvier 17, 2024

Global Unsubscribe link requirement

With the upcoming changes to yahoo/google bulk email protocols, I need to insure that all of our users are including an unsubcribe link on their emails. But I can't require unsubscribe links be used, I can't turn them on as an admin, and I can't se Lire la suite

Répondre Admin Connected Email Email Deliverability

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1 Réponse

Participant

Janvier 17, 2024 14:21

@lpleva @cgillingham @glencornell - Please add any other product managers you can route this to that can help on this?

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JDillon1 le Décembre 22, 2023

Email Validation Tool

It woudl be swell if there was a tool that could identify if our contact's emails were valid or not without us sending an email to them. I am combing through old contacts with multiple emails and I thought of this idea when online with Hubspot Lire la suite

Répondre Connected Email Contacts

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1 Réponse

Accepted Solution

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 22, 2023 13:38

Hi @JDillon1 , These tools exist and some of them integrate with HubSpot, such as Neverbounce, Verifalia, EmailHippo, Zerobounce, Kickbox 🙂 ...Lire la suite

Résolues

JRoberts52 le Décembre 12, 2023

Emails sent via API in test environment are not delivered

I have an email thread I opened with a (dummy) customer via BCC'ing Hubspot on a Sendgrid message. That email delivers fine, but Hubspot marks it as spam internally. When I go in and mark it as not spam, I can continue the conversation thread in Lire la suite

Répondre Connected Email Email Deliverability

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Accepted Solution

JRoberts52

Membre

Décembre 12, 2023 19:59

Update: the issue seems to be caused by sending to `myemail+test@gmail.com` instead of `myemail@gmail.com`. 😕 Apparently Hubspot refuses to send t...Lire la suite

IzaGomez le Novembre 09, 2023

Blog subscribers will be selected automatically.

Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.

Répondre Blog Campaigns Connected Email Contacts Email Deliverability Starter

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PamCotton

Gestionnaire de communauté

Novembre 09, 2023 17:16

Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information to...Lire la suite

Résolues

KUhrig le Juillet 21, 2023

E-mails are sent but do not arrive

One question, we are currently sending our emails manually to our deals via the email function and templates. After testing, these are logged in GMail and also in your activities as "sent". Problem: But they don't arrive at the recipient 😞

Répondre Connected Email

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3 Réponses

Accepted Solution

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juillet 21, 2023 06:40

Hi @KUhrig , Can you share a bit more context? How do you know that they don't arrive? Are you testing with your own email addresses as recipi...Lire la suite

concierge le Mai 16, 2023

DKIM & DMARC settings

Hi everyone, can somebody explain to me how to set DKIM and DMARC properly? Our domain conciergedigitale.it is registered and hosted by Aruba.it We're using Google Workspace/Gmail as email provider. We've connected our email sending domain on HubSp Lire la suite

Répondre Connected Email

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6 Réponses

TomM2

Conseiller clé | Partenaire solutions

Mai 18, 2023 07:53

Sounds good! It should be relatively straightforward, but each DNS provider can differ slightly so it's hard to tell for sure without seeing it. If y...Lire la suite

Résolues

HHilton4 le Mars 23, 2023

Reaching Email Limit

I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. Lire la suite

Répondre Connected Email Email Deliverability Marketing Email

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Accepted Solution

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Mars 24, 2023 01:08

Hi @HHilton4 , It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has inte...Lire la suite

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