Email Deliverability

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Solved
Jcouch9 on April 03, 2024
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
Accepted solution
Key Advisor
April 03, 2024 11:32
Hi @Jcouch9 Thanks for the additional context! 2 observations: One major thing I have noticed in the workflow is that your delays ...read more
Solved
BrassWG on March 01, 2024
Hallo zusammen, an die mit unserem Hubspot verknüpfte Geschäfts E-Mail Adresse werden ebenfalls Spam Nachrichten geschickt. Diese landen bei unserem Webmail Hosting korrekterweise im Spamordner, in Hubspot werden aber Kontakte angelegt. Wie kann i read more
0 upvote
2 Replies
Accepted solution
Participant
March 05, 2024 02:28
Hi @karstenkoehler vielen Dank für den Tipp. Genau das war's. Die Funktion "Absender blockieren" oder wie Hubspot es im Deutschen nennt "Zulassung...read more
Solved
caitlink on February 26, 2024
I have a client with two separate websites on two separate HubSpot portals. The client uses the same email for both businesses. Is it possible to connect the same email sending domain in two HubSpot portals? Will this cause any issues with email del read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
February 26, 2024 17:37
Hi @caitlink as long as their DNS provider allows multiple, it's possible to configure multiple DKIM/DMARC records for the same email address. ...read more
Solved
CSlaughter3 on January 31, 2024
When I have tried adding the SPF TXT code to Cloudflare DNS, I can't add both CNAME and a TXT code to the custom email sending domain. Has anyone else encountered this or found a fix?
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
February 01, 2024 05:45
Hi @CSlaughter3 , A CNAME entry shouldn't be required to add SPF to an existing mx record. Just the TXT entry. Here's a helpful post f...read more
Solved
AjayPatel24 on January 26, 2024
Hello, We have seen the message in HubSpot regarding email sending and the need to authenticate/connect your domain to HubSpot as part of stricter guidance from email providers. We want to connect our domain to send marketing automation a read more
Accepted solution
Hall of Famer | Partner
January 26, 2024 06:45
Hi @AjayPatel24 , It's not possible to say what the exact consequences will be. Email service providers have different policies when it comes ...read more
M0 on January 17, 2024
With the upcoming changes to yahoo/google bulk email protocols, I need to insure that all of our users are including an unsubcribe link on their emails. But I can't require unsubscribe links be used, I can't turn them on as an admin, and I can't se read more
M0
Participant
January 17, 2024 14:21
@lpleva @cgillingham @glencornell - Please add any other product managers you can route this to that can help on this?
Solved
JDillon1 on December 22, 2023
It woudl be swell if there was a tool that could identify if our contact's emails were valid or not without us sending an email to them. I am combing through old contacts with multiple emails and I thought of this idea when online with Hubspot read more
2 upvotes
4 Replies
Accepted solution
Hall of Famer | Partner
December 22, 2023 13:38
Hi @JDillon1 , These tools exist and some of them integrate with HubSpot, such as Neverbounce, Verifalia, EmailHippo, Zerobounce, Kickbox 🙂 ...read more
Solved
JRoberts52 on December 12, 2023
I have an email thread I opened with a (dummy) customer via BCC'ing Hubspot on a Sendgrid message. That email delivers fine, but Hubspot marks it as spam internally. When I go in and mark it as not spam, I can continue the conversation thread in read more
Accepted solution
Member
December 12, 2023 19:59
Update: the issue seems to be caused by sending to `myemail+test@gmail.com` instead of `myemail@gmail.com`. 😕 Apparently Hubspot refuses to send t...read more
IzaGomez on November 09, 2023
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
Community Manager
November 09, 2023 17:16
Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information to...read more
Solved
KUhrig on July 21, 2023
One question, we are currently sending our emails manually to our deals via the email function and templates. After testing, these are logged in GMail and also in your activities as "sent". Problem: But they don't arrive at the recipient 😞
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
July 21, 2023 06:40
Hi @KUhrig , Can you share a bit more context? How do you know that they don't arrive? Are you testing with your own email addresses as recipi...read more
concierge on May 16, 2023
Hi everyone, can somebody explain to me how to set DKIM and DMARC properly? Our domain conciergedigitale.it is registered and hosted by Aruba.it We're using Google Workspace/Gmail as email provider. We've connected our email sending domain on HubSp read more
1 upvote
6 Replies
Thought Leader | Platinum Partner
May 18, 2023 07:53
Sounds good! It should be relatively straightforward, but each DNS provider can differ slightly so it's hard to tell for sure without seeing it. If y...read more
Solved
HHilton4 on March 23, 2023
I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. read more
Accepted solution
Hall of Famer | Partner
March 24, 2023 01:08
Hi @HHilton4 , It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has inte...read more
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