Email Deliverability

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CSlaughter3 on January 31, 2024
When I have tried adding the SPF TXT code to Cloudflare DNS, I can't add both CNAME and a TXT code to the custom email sending domain. Has anyone else encountered this or found a fix?
0 upvote
2 Replies
Participant | Elite Partner
February 02, 2024 14:31
I believe we need the CNAME for DKIM purposes and to connect the custom domain in HubSpot.
AjayPatel24 on January 26, 2024
Hello, We have seen the message in HubSpot regarding email sending and the need to authenticate/connect your domain to HubSpot as part of stricter guidance from email providers. We want to connect our domain to send marketing automation a read more
Accepted Solution
Hall of Famer | Partner
January 26, 2024 06:45
Hi @AjayPatel24 , It's not possible to say what the exact consequences will be. Email service providers have different policies when it comes more
M0 on January 17, 2024
With the upcoming changes to yahoo/google bulk email protocols, I need to insure that all of our users are including an unsubcribe link on their emails. But I can't require unsubscribe links be used, I can't turn them on as an admin, and I can't se read more
January 17, 2024 14:21
@lpleva @cgillingham @glencornell - Please add any other product managers you can route this to that can help on this?
JDillon1 on December 22, 2023
It woudl be swell if there was a tool that could identify if our contact's emails were valid or not without us sending an email to them. I am combing through old contacts with multiple emails and I thought of this idea when online with Hubspot read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 22, 2023 13:38
Hi @JDillon1 , These tools exist and some of them integrate with HubSpot, such as Neverbounce, Verifalia, EmailHippo, Zerobounce, Kickbox 🙂 more
JRoberts52 on December 12, 2023
I have an email thread I opened with a (dummy) customer via BCC'ing Hubspot on a Sendgrid message. That email delivers fine, but Hubspot marks it as spam internally. When I go in and mark it as not spam, I can continue the conversation thread in read more
Accepted Solution
December 12, 2023 19:59
Update: the issue seems to be caused by sending to `` instead of ``. 😕 Apparently Hubspot refuses to send more
IzaGomez on November 09, 2023
Hi, I'm drafting an email and this appears. How do I know where these contacts are selected from? Can I change this setting? Can I create a list instead? Thanks in advance.
Community Manager
November 09, 2023 17:16
Hello @IzaGomez thank you for posting in our Community! Do you currently have a blog subscription? You can create a list with that information more
KUhrig on July 21, 2023
One question, we are currently sending our emails manually to our deals via the email function and templates. After testing, these are logged in GMail and also in your activities as "sent". Problem: But they don't arrive at the recipient 😞
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
July 21, 2023 06:40
Hi @KUhrig , Can you share a bit more context? How do you know that they don't arrive? Are you testing with your own email addresses as more
concierge on May 16, 2023
Hi everyone, can somebody explain to me how to set DKIM and DMARC properly? Our domain is registered and hosted by We're using Google Workspace/Gmail as email provider. We've connected our email sending domain on HubSp read more
0 upvote
6 Replies
Key Advisor | Partner
May 18, 2023 07:53
Sounds good! It should be relatively straightforward, but each DNS provider can differ slightly so it's hard to tell for sure without seeing it. If more
HHilton4 on March 23, 2023
I have a 1000 email per day limit attached to my Hubspot account. But I keep reaching my daily limit before getting to the 1000 count. For example, I sent 730 emails between 10 am - 6 pm, and then the next day, between 10 am - 4 pm, I sent 657. read more
Accepted Solution
Hall of Famer | Partner
March 24, 2023 01:08
Hi @HHilton4 , It's not unusual to reach the provider limit before reaching the HubSpot limit. Generally, I would assume that HubSpot has more
KaKaRoT on January 19, 2023
Hi, I have one email which is automated for the form submission. After doing a few tests I'm able to receive the automated email in my inbox. However, when I see the email in my inbox it says unverified email as below. Can anyone hel read more
Accepted Solution
Hall of Famer | Partner
January 19, 2023 08:53
Hi @KaKaRoT , What's your email service provider / email client? This looks like a message that is created by your email service provider / more
ADeane on May 05, 2021
I need to send encrypted emails to my salesbase. Are emails sent from within Hubspot already encyrpted? If not, what app or service can you recommend that would work well to provide this.
2 Replies
Accepted Solution
HubSpot Product Team
May 07, 2021 15:37
Hello @ADeane , With HubSpot's marketing email tool, you can authenticate mail using SPF, DKIM, DMARC and the newest BIMI authentication more
Primary on December 04, 2020
I signed up for a free h/s account 3 weeks ago through / with a gmail account that I've had for awhile. The other day the app just disappeared / and disconnected. Seems to be after Google changed to "workspace" and/or I added a third party invoici read more
Community Manager
December 07, 2020 09:17
Hello @Primary , Welcome to the HubSpot Community! Checking your email associated with your Community user, it's successfully more
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