Workflow Delay

[KJavier]

Is it possible to add a day and time delay simultaneously? I am trying to add a 7-day delay to an email through a workflow but I'm also hoping to set it up to a time (based on contact's local timezone).

Would adding a delay in day and an additional delay in time work? Or is there an easier way of doing it?

[GRajput]

Hi @KJavier 

Yes, this is possible to do, you refer to the screenshot attached below.

Hope this will helps you out. Please mark it as Solution Accepted & Upvote to help other Community member.
Thanks!

[KJavier]

Hi Gaurav,

Thanks for the response! I'm not sure if this would work as I'm hoping to delay the action for a set amount of time rather than the days of the week. However, in doing so, I also need to set a time for that delay. So for example, if a contact does a form submission on Monday - I wanna delay it by 7 days at a specific time. The issue with using Days of the Week is if a contact fills the same form on a Friday, I still want to give them 7 days instead of having it automated for next Monday, ultimately only giving them 3 days. 

Maybe I'm missing something here. Let me know. 

[SamSchulte17 · Accepted solution]

Hi there! I have achieved this before by adding a time delay step for "Delay 7 days" and then adding a step that says "Delay until specific time" with the contact's time zone. 

[KJavier]

Hi Sam,

Good to know. That's what I've done but I wasn't sure if it would work. Is this how you did it?

 

[SamSchulte17]

Yes!

[KJavier]

Thanks very much!