Where do I find the dedicated IP Address for our Transactional emails?

MJMacpherson · ‎dez 24, 2024

We have had email deliverability issues from the beginning with our Transactional emails. We purchased the dedicated IP. Someone that is helping us with this needs to know what our dedicated IP Address is for the transactional emails. I can not find this anywhere! Can anyone point out where to find it? Of course its Christmas Eve and support is closed. Thanks in advance and happy holidays!

DianaGomez · ‎dez 26, 2024

Hi @MJMacpherson,

Thanks for reaching out to the Community!

You can find the dedicated IP address for transactional emails by navigating to Settings > Domains.

Best,

Diana

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cbuoscio · ‎fev 6, 2025

Where do you find the actual IP numbers? I can see the domain but not the numbers.

DianaGomez · ‎dez 26, 2024