Email Deliverability

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MJMacpherson

‎Dec 24, 2024 2:29 PM

Member

Where do I find the dedicated IP Address for our Transactional emails?

SOLVE

We have had email deliverability issues from the beginning with our Transactional emails. We purchased the dedicated IP. Someone that is helping us with this needs to know what our dedicated IP Address is for the transactional emails. I can not find this anywhere!  Can anyone point out where to find it? Of course its Christmas Eve and support is closed. Thanks in advance and happy holidays!

 

Professional
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1 Accepted solution
DianaGomez
Solution
Community Manager

‎Dec 26, 2024 5:28 AM

Community Manager

Where do I find the dedicated IP Address for our Transactional emails?

SOLVE

Hi @MJMacpherson,

 

Thanks for reaching out to the Community!
 

You can find the dedicated IP address for transactional emails by navigating to Settings > Domains.

 

Best,

Diana


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2 Replies 2
cbuoscio

8 hours ago

Member

Where do I find the dedicated IP Address for our Transactional emails?

SOLVE

Where do you find the actual IP numbers? I can see the domain but not the numbers.

0 Upvotes
DianaGomez
Solution
Community Manager

‎Dec 26, 2024 5:28 AM

Community Manager

Where do I find the dedicated IP Address for our Transactional emails?

SOLVE

Hi @MJMacpherson,

 

Thanks for reaching out to the Community!
 

You can find the dedicated IP address for transactional emails by navigating to Settings > Domains.

 

Best,

Diana


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

0 Upvotes

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Where do I find the dedicated IP Address for our Transactional emails?
Hi @MJMacpherson,   Thanks for reaching out to the Community!   You can find the dedicated IP address for transactional emails by navigating to Settings > Domains.   Best...
Hi @MJMacpherson,   Thanks for reaching out to the Community!   You can find the dedicated IP address for transactional emails by navigating to Settings > Domains.   Best...
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